The Poster Boy Podcast
Your most unhappy customers are your greatest source of learning - Bill Gates.
Sometimes conversations get emotional; maybe you made a colossal mistake or dropped the ball. At this moment, it's probably the most stressful thing you're dealing with.
So what do you do when a customer is unhappy? Well, this is when you start to learn character and integrity. You just have to do the only thing you can do, which is: make it right.
Keep reading! https://www.theposterboybook.com/post/your-most-unhappy-customers
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