Share

The Paul Gough Show
EP739 The AI-First Clinic: How Owners Are Hitting 35% Margins With Fewer Staff and Zero Voicemails
Ep. 739
•
In this special episode, I answer live questions from journalists across Los Angeles and California on the topics PT clinic owners can't afford to ignore — risk, growth, AI, and why 99% of the profession is already falling behind.
Here's what gets covered:
- Is the real reason that clinics don't grow because the owners may just be scared that they're not taking enough risk?
- Why do so many clinic owners say that they want growth but then resist doing what it actually takes to get it?
- How will AI change the front desk, marketing, and growth of clinics over the next 24 months?
- Will clinic owners who ignore AI still be competitive in three years?
- What tasks should be replaced by AI today?
- Why are you bringing this conversation to Hollywood — what's different about this specific event?
- What should clinic owners do right now?
Join me for The Cash Pay Summit (May 1-2-3) Get your tickets NOW!: https://cashpaysummit.com/
👉📘 Grab your FREE copy of any one of my six best-selling marketing books right here: https://physiofunnels.com/free/
📲 Follow Paul here:
🎙️ Paul Gough Podcast – https://www.paulgough.com/podcast/
📘 Facebook: https://www.facebook.com/ThePaulGough
📸 Instagram: @ThePaulGough
🎥 YouTube: Paul Gough Media
🐦 Twitter/X: @ThePaulGough
🌐 Website: https://www.paulgough.com/
More episodes
View all episodes

761. EP761☕"I Caught My Staff Talking About Me. Do I Fire Them Or Fix It?"" [Coffee With Goughy]
59:12||Ep. 761Today I answered these questions:"I caught my staff talking about me. Do I fire them or fix it?""What are you most excited for this weekend?" (The Cash Pay Summit)"What do you hope people leave with?" (The Cash Pay Summit)
760. EP760☕"How Do You Judge Your Success As A Dad?” [Coffee With Goughy]
01:07:13||Ep. 760In today's episode I answer:“How Do You Judge Your Success As A Dad?”“What Are You Most Proud Of As A dad and or business?”
759. EP759🔥Stop Being the Same as Everybody Else (You're Not Special Yet) [Paul on Fire]
09:08||Ep. 759In this fired-up rant, I break down what it really means to become a "unique self-creation" — and why your tattoos, car, and haircut don't count. I challenge the idea that following society's rules about marriage, routines, and success will ever make you happy, using the classic fisherman parable to drive it home. It's a wake-up call to stop living by everyone else's blueprint and start designing a life that makes you say "I wasn't supposed to do this."
758. EP758 The Gucci Bag Principle: Why Your Best Clients Will Happily Pay You $350 a Session
17:39||Ep. 758In this episode, I go deep on something that most clinic owners get completely wrong - what your patients are actually paying you for. Spoiler: it's not the treatment.I get asked:"Why will a patient pay you $350 when they can get the same treatment for $150 around the corner?""What did Mr. Gucci understand about his customers that most clinic owners completely miss?""Why do some clients disappear for nine months, never use a single thing you offer, and still happily keep paying you?""How did the UCLA "See I Care" model completely change the way I think about patient experience?""What's the difference between good customer service and the kind of experience people will pay a premium for?""How do you know when your business is built to last — and how do you know when it's in trouble?"Register Now: https://cashpaysummit.com/
757. EP757☕“My Spouse Quit Her Corporate Job To Help Run The Clinic. Revenue Has Dropped 30%. Was This A Mistake?” [Coffee With Goughy]
55:11||Ep. 757In today's episode I answer:“My Spouse Quit Her Corporate Job To Help Run The Clinic. Revenue Has Dropped 30%. Was This A Mistake?” “My Business Coach Told Me To Stop Taking Medicare Patients If I Ever Want To Be Rich. Is It Wrong to Deny Them?” "A Competitor Is Offering Free Evals And Undercutting Every Clinic In Town. Do I Match Them Or Hold My Price And Pray?" Register Now: https://cashpaysummit.com/
756. EP756☕"My Therapist Just Came Out As Transgender. Half My Patients Are Requesting Transfers. Do I Protect My Employee Or My Revenue?" [Coffee With Goughy]
01:08:41||Ep. 756In today's episode I answer:"My Therapist Just Came Out As Transgender. Half My Patients Are Requesting Transfers. Do I Protect My Employee Or My Revenue?" "I'm The First Person In My Family To Own A Business. They Call Me 'The Rich One' Like It's A Slur.” Register Now: https://cashpaysummit.com/
755. EP755 "Insurance-Based Clinic Owners Are Calling You Reckless. What Do You Say to Their Face?"
15:27||Ep. 755Insurance-based clinic owners are calling me reckless. They say cash pay is a fad. So I decided to answer them live on air.Here's what gets thrown at me and how I answered:Insurance-based clinic owners are calling you reckless - they say cash pay is a fad. What do you say to their face?People are calling your cash model a scandal - charging patients directly and cutting out insurance. How do you sleep at night?How do you convince someone whose entire identity and family are built around the insurance model to make the shift?If 90% of the profession is insurance-based, why should anyone listen to someone pushing cash pay?Register Now: https://cashpaysummit.com/
745. EP745 ☕"I Missed My Baby's First Year Building The Clinic. Was I Wrong?" [Coffee With Goughy]
01:12:28||Ep. 745On this episode of Coffee with Goughy, we go over some comments left on my social media:The viral post that sparked massive debate — "I Missed My Baby's First Year Building The Clinic. Was I Wrong?"Why people react so emotionally and quickly when I question how we think about parenting on social mediaThe comment that said "You have the rest of your life to make money — you can never get that time back" and why I disagreeThe commenter who called my perspective "atrocious" and the person who fired back with "That's why you'll never make it — you wouldn't date a broke man"Why people view money and family as an either/or choice instead of figuring out how to have bothThe difference between physical presence and emotional presence with your childrenWhy I believe 45 minutes of fully conscious time with your kid beats 4 hours of distracted, phone-addicted "quality time"The hypocrisy of people who judged me for working late with my first child — then told me "You're lucky because you've got the money" when my fifth child came alongWhy I think parenting is the last thing insecure people cling to as proof they're a success — and why that makes it such a hot-button topicThe difference between good guilt and bad guilt, and how I use guilt as fuel instead of letting it hold me backRegister Now: https://cashpaysummit.com/
744. EP744 "How Do We Shift From 90% Insurance to More Cash Pay (Without Risking the Business We've Already Built)?"
18:05||Ep. 744In this episode, I sit down with an insurance-based clinic owner who's running at 90% insurance and 10% cash pay. He wants to shift gears but he's scared. He doesn't know how to make the transition without blowing up what he's already built.Here's what gets asked and answered:How do we shift from 90% insurance to more cash pay without risking the business we've already built?Do I need to close the doors on insurance and start fresh — or is there a smarter way?How do I turn a $100-per-session insurance patient into a $2,000–$3,000 lifetime customer?What's the difference between taking risks and managing risks — and why does that matter for this transition?5. How do I get patients to buy more when they don't even know what else I offer?How long does this realistically take — and why do most clinic owners get the timeline wrong?How do I run multiple things at once without losing my mind?Register Now: https://cashpaysummit.com/