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The NDA Podcast
The Elusive Inclusive Studio
Every agency website says “We’re an inclusive studio” but are they? Beyond the buzzwords, how does that play out for those working there? What are they doing day-to-day to action the claim? Because it’s not a simple one. Especially when what’s inclusive to one person, isn’t to another.
So is it even possible to build a studio that doesn’t exclude anyone in it?
This week, we’re trying to define inclusivity. Asking what it means to each guest, how it affects client relationships, the red tape and policies need and how to challenge exclusion when you see it.
Wale Osunla, Designer at Studio Moross, shares what it’s like to work somewhere that puts so much emphasis on inclusivity, how it works in practice and compares it to other studios he’s worked in.
Aries Moross, Creative Director at Studio Moross, reflects on over a decade of building a studio that strives to be inclusive. The lessons, the red flags and the advice they have for other leaders wanting to make changes.
Ebony Montague, Director & Founder at HR Said That, helps us understand the practicalities of inclusion, and how HR can empower employees. She also shares her experience witnessing exclusion of all forms.
Yee Poon, Illustrator & Designer at Hey What Studio, explains what she’s looking for in a workplace, and how she tackles raising issues without upsetting the status quo.
A conversation that asks more questions than it answers, but at least, starts to uncover the issues we so often tip-toe around.
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ACAS helpline https://www.acas.org.uk/contact
CIPD Knowledge hub https://www.cipd.co.uk/knowledge
Definition of the psychological contract https://www.cipd.co.uk/knowledge/fundamentals/relations/employees/psychological-factsheet#gref
The Other Box https://www.theotherbox.org/
Resources for D&I in theatre https://uktheatre.org/theatre-industry/guidance-reports-and-resources/diversity-initiatives-for-uk-theatres/
BBC guidance on Neurodiversity in buildings https://bbc.github.io/uxd-cognitive/
Job Ad Gender decoder http://gender-decoder.katmatfield.com/
Supporting mental health at work: guide for people managers (CIPD & MIND) https://www.cipd.co.uk/knowledge/culture/well-being/mental-health-support-report
HR Rewired: Anti-racism & racial equity advisory firm for the workplace https://hr-rewired.com/
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Hosted & created by Katie Cadwell
Edited by James from Be Heard
Original music 'Theme From NDA' by Jamie Ellul & Toby McLaren
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7. Partners In Design
51:29||Season 3, Ep. 7To partner or not to partner?83% of our listeners say they want a business partner. But the reality? It’s complicated. You spend more time with your co-founder than you do your family. How do you choose the right person to go into business with? Handle conflict when creativity clashes with cash? And what is it like for the teams caught in the middle of founder tension?In this episode, we unpack the partnership recipe: why most billion-dollar startups are built by teams, why solo founders are more likely to survive, and why partnerships fail more often than we like to admit. Joined by two brilliant creative duos – veteran partners Matt Baxter & Dom Bailey (Baxter & Bailey) and a new relationship, Gemma Ballinger & Johanna Drewe (Output)From two-person dream teams to three-way creative standoffs, married co-founders to messy breakups – this is a frank, unfiltered conversation about building (and breaking) business relationships.—Partnership stats: https://startersreview.com/solo-or-sidekick-weighing-the-pros-and-cons-of-business-partnerships/https://www.equidam.com/the-case-for-solo-founders/Creative Counsel with Brittany Ratelle Podcast: https://podcasts.apple.com/us/podcast/how-to-start-and-fix-your-business-partnerships-with/id1314211690?i=1000585724842Co-founders Lab: https://cofounderslab.com/Partnership Agreement: https://www.artscouncil.org.uk/partnership-agreement-guidanceStories: James KapeHuge thank you for all the anonymous stories in this episode.
6. Is Burnout Inevitable?
58:05||Season 3, Ep. 6This is the episode you’ve been asking for — and the one we were nervous to record.When we asked our listeners if they’d experienced burnout, 97% said yes. Nearly a quarter have been signed off work. That’s not a coincidence. It’s a sign of an industry that’s ignoring the primary reason for losing their workforce.In this episode, we talk honestly about what burnout really looks like: physical symptoms, loneliness, losing creativity, and forgetting your purpose. Joined by two guests with lived experience, James Horwitz (Founder of Two Times Elliott) & Rebecca Price (Previous Senior Brand Manager at Monotype) and a whole host of anonymous listener submissions. We’re unpacking how burnout happens, how it affects business, whose responsibility it is, and why so many people feel unable to speak up.If you’ve ever been on the burnout scale, this episode is for you. Content note: this episode includes discussion of panic attacks and mental health struggles.—Jackie Ivy TED Talk: https://www.youtube.com/watch?v=Nunvox1QqVsMental health burnout report: https://euc7zxtct58.exactdn.com/wp-content/uploads/2025/01/16142505/Mental-Health-UK_The-Burnout-Report-2025.pdfEmmi Salonen ‘The Creative Wellbeing handbook’: https://www.creativeecosystem.org/bookNHS burnout resources: https://www.newcastle-hospitals.nhs.uk/services/newcastle-occupational-health-service/information-for-staff/covid-support-materials/managing-occupational-burnout/Stories: Megan Fry, Chris WilsonHuge thank you for all the anonymous stories in this episode.
5. Chronically Creative
56:51||Season 3, Ep. 5How many disabled creatives have you worked with?27% of the EU population has a disability. By the time we all reach 65, half of us will be disabled. But the creative industry? Surprise, surprise, that number drops to just 12%.We went on a mission to find out why — and ask some of the questions we’re all afraid to. Like, how do I approach someone to find out about their disability? What words can’t I use? Will it get me cancelled? Is my studio accessible? What does that actually look like?And most importantly, what more can we be doing?To answer all our questions, we’re joined by Paul Hewitt (Executive Creative Director at That Lot) and Julie Seal (Founder & CCO Republic of Imagination) in a candid conversation about their experiences being disabled creatives.— Stats: https://www.consilium.europa.eu/en/infographics/disability-eu-facts-figures/https://advertisingallin.co.uk/ (The stat included in the episode was based on the 2021 census, there has since been new data released which has seen a rise from 9% to 12%)https://creativeaccess.org.uk/app/uploads/2024/01/disability-report-28th-nov.pdfRyan Hudson-Peralta: https://blog.adobe.com/en/publish/2022/01/19/ryan-hudson-peralta-designing-with-a-disabilityGeorgia Lupi: https://www.nytimes.com/interactive/2023/12/14/opinion/my-life-with-long-covid.htmlCreative Equals: https://www.creativeequals.org/disabledcreativesSCOPE: https://www.scope.org.uk/ Stories: Opal
4. Freelance & Furious
01:03:19||Season 3, Ep. 4Our freelance listeners are furious – and maybe they have a right to be.Cancelled bookings. Late payments. Chaotic onboarding. Loneliness. But with nearly half of the creative industry being self-employed and studios relying on freelancers to bolster their teams, what’s going wrong?This week, we talk to two experts in all things freelance. Sadia Noor, Creative Partner at Small World shares what it’s like to run an entirely freelance model. Matthew Knight, Chief Freelance Officer at The Independency Co. discusses the issues his community encounters time and time again.They discuss the benefits of hiring freelance talent, the biggest frustrations, and what we need to do to help change the way the industry looks after its largest talent pool.— Stats: https://www.leapers.co/research/2024/#chapter-headlineshttps://www.museumsassociation.org/museums-journal/news/2025/03/report-finds-creative-freelancers-hit-by-loss-of-work-late-pay-and-rise-of-ai/#https://www.thedoers.co.uk/blog/are-freelancers-more-productive-than-employeesLeapers: https://www.leapers.co/ Freelancing support: https://www.freelancing.support/resources/guide-to/dealing-with-late-payments/at-a-glance/WithJack: https://withjack.co.uk/South West Freelancers: Kerry WheelerStories: Sam Edwards / Tarn / Ellen / Chris Greenwood / Miltos Bottis / Jack
3. Designer Dads
56:01||Season 3, Ep. 3With the rise in conversations around ‘working mums’, we wondered, why don’t we call fathers ‘working dads’?As we strive for equal parenting, Dads are picking up more of the mental, emotional and physical load of raising children. Juggling being hands-on both at home and in the studio. All with less parental leave, less support and less opportunity to share how they’re coping.Our two guests are fathers of children, teenagers and creative teams, Ali Ozden (Universal Favourite) & Jamie Ellul (Supple Studio)We asked them how becoming Designer Dads has impacted their careers, creativity and mental health (and if they want their children to follow in their footsteps)–Stats: https://pregnantthenscrewed.com/70-of-dads-who-didnt-take-their-full-paternity-leave-entitlement-had-to-cut-it-short-due-to-cost/https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/employmentandemployeetypes/articles/familiesandthelabourmarketengland/2019https://pregnantthenscrewed.com/why-we-are-campaigning-for-6-weeks-paid-paternity-leave/Dadwell & Co: https://dadwell.co/Fathercraft: https://fathercraft.com/fathers-ed/Mind: https://www.mind.org.uk/Calm: https://www.thecalmzone.net/Andys Man Club: https://andysmanclub.co.uk/groups/Tommys: https://www.tommys.org/pregnancy-information/dads-and-partners/looking-after-your-mental-health-after-baby-bornStories: Samuel / Lee Davies / Jack Trotman / Sam / Adam Ding–The NDA Podcast is created by Lucky Dip. Hosted by Katie Cadwell & produced by Hatty Wytton.Edited by James from Be Heard. Original music 'The Theme from NDA' by Jamie Ellul & Toby McLaren.
2. Cultural Mis-fit
43:57||Season 3, Ep. 2It is a fact that multicultural teams outperform homogeneous ones.But roughly 9% of the design industry is made up of people in minority groups, whereas the wider workforce is 17%. And that’s not factoring in how many of those are in junior positions.So why are we taking so long to catch up?Our guests in this episode think there’s too much talk, and not enough action. So join us, Andy Khatouli & Priyjah Paramasivam as we ask them –How they’re perceived in studios and whether they feel the need to mask their authentic selves?What it’s like being the only voice in the room calling things out, or being pushed into the role of ’spokesperson’ for diversity?And ultimately, what is our industry missing out on by not welcoming different cultures with open arms.–There are some brilliant orgs really doing the work to rebalance our industry. Make sure you check them out.Stats: https://www.cipd.org/uk/about/news/managing-multicultural-teams/Andy’s article: https://www.linkedin.com/pulse/other-0-andrew-khatouli-7sqkc/Ahmed Abokor’s article: https://www.itsnicethat.com/news/ahmed-abokor-on-being-a-black-creative-in-a-homogenous-industry-opinion-240620Samar Maakaroun intervew: https://www.linkedin.com/pulse/typography-expression-language-identity-dad-jury-president-samar-grnde/ POCC: https://www.instagram.com/wearepocc/?hl=enOtherbox: https://otherbox.co/Stories: Kay / Agata Gray / Sibin –The NDA Podcast is created by Lucky Dip. Hosted by Katie Cadwell & produced by Hatty Wytton.Edited by James from Be Heard. Original music 'The Theme from NDA' by Jamie Ellul & Toby McLaren.
1. Creativity & Cashflow
01:04:35||Season 1, Ep. 180% of our listeners are only just managing financially. The creative industry has taken a pummelling over the past few years. From an unstable economy, unpredictable politics, a rise in the cost of living and staffing costs… It’s harder than ever to make money as a creative business.But how are the ‘big’ studios really doing? From their LinkedIn feeds, all seems well – but we wanted to ask them about the reality of their accounts.In this episode, Cashflow & Creativity, we speak to studio founders Caterina Bianchini (Studio NARI) & Max Ottignon (Ragged Edge) about how they’re managing in such an unstable climate. Are the budgets shrinking? How do they pay their staff a fair wage? And, perhaps most importantly, are they making a profit?Don’t miss this unprecedented peek into their P&Ls.–Stats: https://www.statista.com/statistics/1454650/number-advertising-agencies-worldwide/https://www.creativementornetwork.org/news/cost-of-living-surveyhttps://www.itsnicethat.com/features/ones-to-watch-new-views-a-gen-z-outlook-on-the-creative-industry-050625Scott Galloway podcast: https://www.youtube.com/watch?v=moIfa0IqlO0Nils Leonard talk: https://www.youtube.com/watch?v=RzER-_odM30Stories: Lucie Kim / Michu–The NDA Podcast is created by Lucky Dip. Hosted by Katie Cadwell & produced by Hatty Wytton.Edited by James from Be Heard. Original music 'The Theme from NDA' by Jamie Ellul & Toby McLaren.
Season Three Trailer
01:26||Season 3, Ep. 0We're back with Season Three.Debating and debunking all the biggest secrets in the creative industry. Joined by leaders from all the best design and advertising agencies, we'll be talking about the issues usually kept under NDA – and hearing from our listeners with anonymous stories, to really hear what's going on in our studios.Tune in every Wednesday.–The NDA Podcast is created by Lucky Dip. Hosted by Katie Cadwell & produced by Hatty Wytton.Edited by James from Be Heard. Original music 'The Theme from NDA' by Jamie Ellul & Toby McLaren.
11. Season Two Wrap-up
45:20||Season 2, Ep. 11Join your host & producer, Katie Cadwell & Hatty Wytton, as they reflect on Season 2. With a whole host of new listener stories and opinions, we look back on all the great conversations from the past 10 episodes – and talk about what’s next.Huge thanks to all our guests and contributors.—————Comments from: Pearse O’Halloran / @pearseohalloranMirella Arapian / @mek.studioMike Andrews / @mandrews.studioVictoria Mackintosh Algy Batten / @algybattenSonia Uznadze /@sonia.uzEmile Chen / @spottedbyemMark Adams / @markadamspictures Sophie Bowyer / @sophierbowyer_creative Natassia Swulinska / @swulinstaIsaac / @isaacnnz Kim Majkut / @kimmajkut Graham Wood / @grahamwood7 Hannah Gander / @gander.hannah Design Business Council / @designbusinesscouncilJamie Samman / @jamiesammanMaisie Benson / @_maisiebensonSarah Grech / @grechsarLucy Hobbs / @lucykhobbsHB Thompson David Nichols Ben Mottershead / @_studiobnd_ Ash Schofield / ash_schoRachel Lewis / rachel.lewis.designRoy Murphy / @g3nr8Laura Shepherd / @ls528Adnaan Narot / @loveandmoney.agency Alister Shapley / @alistershapleyprint Eve Warren / eveawarrenJames Horwitz / @twotimeselliottTim Perry / @timperryconsultingMentions: https://cleancreatives.org/ / @clean_creativeshttps://withjack.co.uk/ / @_withjack https://www.nevernotcreative.org/never-not-finishing-school / @nvrnotcreative https://www.itsnicethat.com/authors/katie-cadwell / @itsnicethatRefs: Clean Creatives on the Edelman Trust Barometer: https://cleancreatives.org/news/edelman-trust-barometer-fact-checkRichard Prince lawsuit - https://www.nytimes.com/2024/01/26/arts/design/richard-prince-copyright-lawsuit.htmlAndy Warhol lawsuit - https://www.artnews.com/art-news/news/warhol-foundation-settles-lawsuit-lynn-goldsmith-prince-series-1234700191/Anthropic AI lawsuit - https://www.musicbusinessworldwide.com/anthropic-asks-court-to-prune-universal-lawsuit-to-focus-court-battle-on-whether-it-is-fair-use-to-train-ai-using-copyrighted-works/Arts and Crafts movement - https://www.vam.ac.uk/articles/arts-and-crafts-an-introduction