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12. Policy, Portugal, commuters, academic reps
45:57||Season 2, Ep. 12This week on the Membership Services Show Alan and Livia talk policy books, with Ed from Salford SU explaining how they're making sure students know what their SU thinks about things. Plus Sean from Sheffield SU shares insights into their use of students in faculty voice coordinator roles, and Mack from the team takes us through learnings from Wonkhe's recent commuter student series curated by Susan Kenyon. And Alan shares key takeaways from the recent Portugal trip, exploring how Portuguese SUs operate.With Ed Moloney from Salford Students' Union, Sean Keen from Sheffield Students' Union, Mack from Team Wonkhe, and hosted by Livia Scott, Wonkhe's Partnerships Coordinator, and Alan Roberts, Director of Western Europe at Counterculture.Saford’s policy bookPortugal study tourAcademic reps at Sheffield SUCommuter students on Wonkhe
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11. Elections, AI, gaming, international officers
46:17||Season 2, Ep. 11This week on the Membership Services Show Alan and Livia talk AI, UCL SU shares insights into their Leadership Race, which saw record engagement, UMass Lowell discuss the development of their gaming zone and the NUS Charity discusses their research on international sabbatical officers.With Jeffrey from UCL Students' Union, Adam from UMass Lowell, Charlotte from NUS Charity, and hosted by Livia Scott, Wonkhe's Partnerships Coordinator, and Alan Roberts, Director of Western Europe at Counterculture.NUS: International officersUMass Lowell Gaming ZoneUCLU Leadership RaceMembership Services Conference session proposals are now open! The conference team will use submissions to shape the agenda, with sessions potentially accepted as is, modified, or reworked. Engaging discussions are encouraged, and presenters can platform their work via NUS, Counterculture, and Wonkhe through podcasts and articles. Submissions should have clear yet engaging titles, accurately reflect session content, and specify the format, with one presenter per union eligible for a 10 per cent fee discount; the deadline is 1pm, Monday 12th May.10. Swap shop, AI, SU quality
50:45||Season 2, Ep. 10This week on the Membership Services Show, Eve from Hallam SU shares the story behind their new fabric Swap Shop – a community-led initiative offering art and design students free access to essential materials like fabric, clay, and canvases. Callum from Arts SU introduces “Art or Algorithm” – a qualitative research project unpacking how creative students view artificial intelligence. And Danny from NUS Charity marks ten years of the Quality Students’ Union programme, revealing what we’ve learned about the student movement’s strengths.With Eve from Hallam SU, Callum from Arts SU, and Danny from NUS Charity – hosted by Livia Scott, Wonkhe’s Partnerships Coordinator, and Alan Roberts, Director of Western Europe at Counterculture.Membership Services Conference session proposals are now open! The conference team will use submissions to shape the agenda, with sessions potentially accepted as is, modified, or reworked. Engaging discussions are encouraged, and presenters can platform their work via NUS, Counterculture, and Wonkhe through podcasts and articles. Submissions should have clear yet engaging titles, accurately reflect session content, and specify the format, with one presenter per union eligible for a 10 per cent fee discount; the deadline is 1pm, Monday 12th May.You can subscribe to the show on Acast, Amazon Music, Apple Podcasts, Spotify or via your favourite app with the RSS feed, and if you’re interested in being on, do get in touch.Hallam SU https://www.hallamstudentsunion.com/cost-of-living/shop/ Arts or algorithim https://www.arts-su.com/news/article/6013/Art-or-Algorithm/ DMCC https://wonkhe.com/blogs/honesty-and-accuracy-is-about-to-get-even-more-important/ Consumer protection law has changed, and the changes apply to universities nowQuality SUs9. PGRs, students in advice
31:19||Season 2, Ep. 9This week on the Membership Services Show Livia and Alan talk to Ugne from the doctoral chapter of KTH Students Union in Stockholm about their groundbreaking work connecting PhD students with labour unions – addressing the unique challenges postgraduate researchers face as both students and staff, and successfully advocating for improved salary conditions after years of stagnation.Faith and Stephanie from Herts SU share how they transformed their advice service by incorporating student staff, creating an "advanced triage" system where student advisors provide peer support while professional staff handle complex casework – resulting in faster response times, better feedback collection, and enhanced student engagement.And Alan discusses his recent visit to ACUI conference in New York, highlighting the challenges facing American higher education amid changing federal policies, the re-emergence of a national student organisation, and the growing focus on basic needs centers addressing food insecurity and educational precarities.With Ugne Miniotaite from KTH Students Union's doctoral chapter, Faith and Steph from Herts SU and hosted by Livia Scott, Wonkhe's Partnerships Coordinator, and Alan Roberts, Director of Western Europe at Counterculture.Students in advice at HertsKTH Doctoral chapterKTH/Sweden tour notesMembership Services Conference session proposals are now open! The conference team will use submissions to shape the agenda, with sessions potentially accepted as is, modified, or reworked. Engaging discussions are encouraged, and presenters can platform their work via NUS, Counterculture, and Wonkhe through podcasts and articles. Submissions should have clear yet engaging titles, accurately reflect session content, and specify the format, with one presenter per union eligible for a 10 per cent fee discount; the deadline is 1pm, Monday 12th May.8. Basic needs, education quality, innovative governance
50:25||Season 2, Ep. 8This week on the Membership Services Show Livia Scott and Alan talk to Goldsmiths SU about their creative Photovoice methodology for improving student voice and governance – using photography to reimagine feedback processes and develop actionable solutions for increasing engagement with democratic procedures.Meg from LUU discusses their Essentials Hub, a comprehensive basic needs center offering food, toiletries and community events that goes beyond traditional food bank models to create a welcoming space addressing students' cost of living challenges.And Amanda from SFS (the Swedish National Union) reveals how they tackled higher education funding cuts by surveying university teachers across Sweden – gathering compelling evidence that budget constraints are reducing teacher-student contact time and affecting educational quality. With Rhiannon, Maddie and Mana from Goldsmiths SU, Meg from Leeds University Union, Amanda from SFS (the Swedish National Union), and hosted by Livia Scott, Wonkhe's Partnerships Coordinator, and Alan Roberts, Director of Western Europe at Counterculture.Membership Services Conference session proposals are now open! The conference team will use submissions to shape the agenda, with sessions potentially accepted as is, modified, or reworked. Engaging discussions are encouraged, and presenters can platform their work via NUS, Counterculture, and Wonkhe through podcasts and articles. Submissions should have clear yet engaging titles, accurately reflect session content, and specify the format, with one presenter per union eligible for a 10 per cent fee discount; the deadline is 1pm, Monday 12th May.Essentials is LUU’s basic needs hub created for students with financial difficulties.Goldsmiths SUSFS: Low, lower, lowest – new report on teacher-led time7. Open sourcing, becoming a CEO, officer accountability
41:56||Season 2, Ep. 7This week on the Membership Services Show, Alan and Livia explore new approaches to SU strategy and accountability. Alex Harden-Way from UCB Guild shares how the principles of "open source" can be used to grow transparency and community engagement in SU, opening up data and processes to encourage collaborative improvement.Livia also speaks to Kirsty Morrison from Teesside SU about becoming a CEO, and Alan talks to Jacob Hartmann, the Accountability and Scrutiny Chair at York SU about the strategies they've implemented to improve the outward accountability of their student officers, ensuring they are effectively serving the membership.With Alex Harden-Way, CEO at UCB Student Guild, Kirsty Morrison, CEO at Teesside SU, Jacob Hartmann, the Accountability and Scrutiny Chair at York SU and hosted by Livia Scott, Wonkhe’s Partnerships Coordinator, and Alan Roberts, Director of Western Europe at Counterculture.Membership Services Conference session proposals are now open! The conference team will use submissions to shape the agenda, with sessions potentially accepted as is, modified, or reworked. Engaging discussions are encouraged, and presenters can platform their work via NUS, Counterculture, and Wonkhe through podcasts and articles. Submissions should have clear yet engaging titles, accurately reflect session content, and specify the format, with one presenter per union eligible for a 10 per cent fee discount; the deadline is 1pm, Monday 12th May.Accountability at York SUKirsty on LinkedInUCB Guild6. Student nights, policy agendas, basic needs
48:19||Season 2, Ep. 6This week on the Membership Services Show, Alan and Livia explore the power of collaboration in student events.Josh from South Bank SU and Dan from Sunderland SU in London share how they’ve built a cooperative model for events, from freshers to Halloween and beyond. By joining forces, they’ve created bigger, bolder, and more financially sustainable student nights - challenging the idea that students no longer go out and proving that unions can still be major players in the late-night economy.Livia also catches up with Jørgen from KCLSU to discuss their Union Agenda—an ambitious, long-term framework designed to shape the student experience beyond annual officer priorities. Plus, Alan talks to Phil Smith from Rutgers University about their sector-leading Basic Needs Centre in New Jersey, offering everything from food and clothing to textbook assistance and peer support.With Dan from Sunderland SU in London, Josh from South Bank SU, Jørgen from KCLSU, Phil Smith from Rutgers University and hosted by Livia Scott, Wonkhe’s Partnerships Coordinator, and Alan Roberts, Director of Western Europe at Counterculture.