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The Grocery Insight Podcast

Steve Dresser from Grocery Insight considers the latest news in the retail sector alongside wider matters around retail, store performance, technology and "running the least worst stores".


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  • 11. Lockdown 2.0

    30:41
    Our eleventh episode, after another long old break, covers the impact of Covid19 again, with lockdown 2.0 kicking off and considerations for the sector at large, we also consider the impact of lockdown and restrictions on retailers at large, not just food retailers, and why even being open in December isn't necessarily solving all the problems. We also discuss independents and how help may be offered to those stores struggling with another set of restrictions, with some thoughts on why you wouldn't opt for a brain surgeon who had trained himself on YouTube (stay with me!)Lastly, we get on the soapbox and consider with all the committees, sub-committees, groups, subgroups, planning, place, degrees, planning teams, council leaders and everyone else seemingly - why does no one actually seem to stand up for retail?We saw the best of retail in the lockdown, with chains adapting rapidly to focus on serving the customer, reverting back to the core of the business, goods to shelf and money in the tills. However, it gets no help in the wider world but plenty of people claiming to be 'filling' but delivering nothing but empty shelves.The "Grocery Insight" podcast from Steve Dresser, CEO of Grocery Insight, a consultancy and retail advisory firm helping several leading retailers and executives. Alongside this, Steve is a Vend top 10 retail influencer as well.Our podcast focuses on the news from the retail sector in 2020 and beyond (and back!) covering retail, bemoaning the state of shops and on Steve being 'the most cynical man in retail'.

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  • 10. Wear a mask, you clown

    40:55
    Our tenth episode, after a long old break, covers the impact of Covid19 amongst other things. We also consider the impact on colleagues, wider retail and indeed, safety now being a priority for customers shipping in-store. It's a big old episode, covering some 40 minutes.   Unsurprisingly, we also consider the mandatory instruction for the wearing of face masks in store, starting today (24th July) in England and what it means for colleagues.   Apologies for any background noise from 30 minutes onwards, I have tried to minimise this as much as I can.   "Calling all till trained cashiers" is a podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.    Our podcast focuses on the news from the retail sector in 2019 and beyond, mainly covering food retail whilst covering the wider retail sector from time to time as well.
  • 9. Never knowingly under-represented

    22:09
    Our ninth episode covers Dave Lewis leaving Tesco (although more to come on this), John Lewis changes at their top table, including thoughts on a power grab that means John Lewis is 'never knowingly under-represented'.  Alongside wider thoughts on retail and the stores.  "Calling all till trained cashiers" is a podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  Our podcast focuses on the news from the retail sector in 2019 and beyond, mainly covering food retail whilst covering the wider retail sector from time to time as well.
  • 8. Store closures - the new normal

    21:22
    Our eighth episode covers store closures and those being the 'new normal' in food retail. There was a time where retailers never closed stores, lest give it to a rival. Yet we are in very different times with Waitrose recently selling stores to Lidl and Morrisons also announcing the closure of 4 recently also.  Also important to remember the colleagues at times like this. "Calling all till trained cashiers" is a podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  Our podcast focuses on the news from the retail sector in 2019 and beyond, mainly covering food retail whilst covering the wider retail sector from time to time as well.
  • 7. Accepting the unacceptable

    20:27
    We are back! Our seventh episode covers 'accepting the unacceptable' and whether there is too much of that going on in stores, it's easy to hark back to days of yore but standards are on the wane. Is it just a representation of the market, post discount, lower margins and price being king? Do you accept the unacceptable?  "Calling all till trained cashiers" is a podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  Our podcast focuses on the news from the retail sector in 2019 and beyond, mainly covering food retail whilst covering the wider retail sector from time to time as well.
  • 6. Better to have loved and lost..

    21:18
    After a brief rest... Our sixth episode covers Sainsbury's, Asda, the abandonment of their merger and what it may mean for both businesses, moving forward. This podcast was recorded on Friday, so there isn't a mention of their 'cashless' store for example. We also consider what the full year results may hold for Sainsbury's too.  "Calling all till trained cashiers" is a new podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  This podcast will focus on the news from the retail sector in 2019 and beyond, mainly covering food retail but we also cover the wider retail sector from time to time as well.
  • 5. Wholesale change?

    24:56
    Our fifth episode covers Jack's in Rawtenstall, a small town in Lancashire and why their 9th store is a different to the rest and indeed, anything else in the UK market.  We have intro / exit music. Like a refit in a previously old, tired store. It all feels a bit more professional...  "Calling all till trained cashiers" is a brand new podcast from Grocery Insight's Steve Dresser, a Vend top 10 retail influencer in 2019.  This podcast will focus on the news from the retail sector in 2019 and beyond, mainly covering food retail but we also cover the wider retail sector from time to time as well.