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The Digestible Dynamics Podcast

How ServiceNow Uses D365

Season 3, Ep. 8

KJ and I could talk all day about the benefits of D365. We could provide you with world-class demos of the technology that paint a picture of how your business users are empowered with the right tools to help them perform their jobs more effectively and with more accuracy. We could have a discussion with leadership on the impact of the D365 platform and how it can help implement business strategy and assist with achieving the goals they've set out for their organization. 

  

We could present on this till the sun goes down, but what's even more powerful is a real-world customer highlighting the value they're getting from using D365. In this episode, we interview Duncan Glover, VP of Marketing & Sales and Digital Technology at ServiceNow, as he shares the impact the D365 platform has on the company. 

  

Episode Topics: 

  • What internal and external factors led ServiceNow to invest in D365? 
  • How is ServiceNow using Dynamics 365? 
  • What measurable impact has D365 had on ServiceNow? 

  

Useful Resources 

  

As VP of Marketing & Sales, Digital Technology, at ServiceNow, Duncan leads the team that delivers and supports implementation of CRM, CPQ, data analytics, compensation, and other marketing & sales technologies to propel ServiceNow’s GTM organizations to a best-in-class status. 


Connect with Duncan Glover here – Duncan Glover | LinkedIn 

 

Don't hesitate to reach out with any questions, comments, suggestions, or feedback! We'd love to hear from you. Send your hosts an email at digestibledynamics@microsoft.com 

 

Discover and follow other Microsoft podcasts at microsoft.com/podcasts 

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