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The Claim Clinic

The Claim Clinic: How Do We Get Paid?

Ep. 45

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  • 1. Don't Negotiate With Terrorists

    44:06||Season 23, Ep. 1
    Negotiating your bill with adjusters is negotiating against yourself.I interviewed a new Restorer and expounded upon the importance of having solid contracts and understanding leverage in the claims environment.#ThickestFileWins #VirtualInspections #RemoteEstimating #Contractors #CustomerCentricClaims #InsuredFirst #TheStructureSpeaks #restoration #largeloss #claimslife #estimating #Xactimate #CoverThatOverhead #dothehardthings #InsuranceClaims #LitigationSupport #appraisal #Matterport #DroneMeBro #3dscanning #drones LARGE LOSS CONSULTING | APPRAISALS | XACTIMATE® | CLAIM SUPPORTGet Matterport: https://amzn.to/3WUZbKsI've included a "sample" CAT pricelist in my online course: FactorThatShit.com - 25% off code: CATTEAM PLX/pricelist files in course documentsclaimsdelegates.com/roofsketch~ In 2012, Andy McCabe founded the property claim estimating and claims consultancy called Claims Delegates. Claims Delegates retains an army of dedicated professionals who write Xactimate® estimates for contractors, attorneys and adjusters across the country. They also consult on Large Loss and CAT events. They are currently accepting new client applications: WriteMySheet.comXactimate Estimates: http://www.claimsdelegates.com/xactimateestimates/Schedule of Fees: https://www.claimsdelegates.com/feescheduleOne-On-One Restoration/Estimating Advice & Coaching: ClaimsDelegates.com/consult https://clarity.fm/andrewmccabeThe 24HR TECH mitigation documentation system: www.waterdamageprofit.com This training system and documentation package will help you train techs faster and get paid more for mitigation projects. The 24HR TECH on Amazon: https://amzn.to/2NVpZ9Y
  • 47. e47: RECAST of Andy McCabe on A6F

    01:08:07||Season 5, Ep. 47
    Jeremy Rettig brings on one of the most known names in the restoration business, Andrew McCabe. Andy is a 20-year veteran of the disaster recovery industry and has performed every function of a restoration professional from mold and water technician to marketing and estimating. After working for several contractors in three states, Andy opened the independent Xactimate estimating & restoration consulting company Claims Delegates based in Bend, Oregon. He applies his knowledge and experience helping contractors navigate the strange world of insurance claims specializing in property damage insurance claims resolution and complex building envelope issues.The two dive into entrepreneurial guilt, their different business models, and Jeremy shares a story of how he saved a teenager from being trapped in his car in the most recent storm.What You Will Learn:(*) Navigating the fine line of playing by the rules and compromising your integrity(*) What are the Restoration Rebels?(*) What are restoration companies today doing wrong?(*) Why is restoration recession proof?(*) Don't get taken advantage of Links:youtube: https://youtu.be/08WYL-SiOpIandy@claimsdelegates.comhttps://www.adjuster-university.com/https://www.facebook.com/groups/RestorationRebelhttps://www.linkedin.com/in/andymccabe/https://www.claimsdelegates.com https://twitter.com/claimsdelegates
  • 46. e46: Interview with Andrew Sall

    01:02:24||Ep. 46
  • 44. The Intentional Restorer - Jon Isaacson

    48:26||Ep. 44
    John Isaacson of the Intentional Restorer and The DYOJO podcast shared some industry insight and colorful history with us.The DYOJO Podcast features features interviews with our friends and peers within the property restoration, construction and insurance industry.Through these episodes we seek to help professionals connect and collaborate so that we can all shorten the learning curve for conquering our goals.We will touch on ways to optimize your efforts with people, process, production and progress (The 4 P's) so that you can elevate your ability to compete in the market.Hosted weekly by Jon Isaacson, The Intentional Restorer, as featured in Restoration and Remediation Magazine (R&R). The DYOJO Podcast is available on Anchor Podcast, Spotify Podcast, Apple Podcast on iTunes, Google Podcast and Youtube Three Questions with a Pro.FROM OUR SPONSOR:~ In 2012, Andy McCabe founded the property claim estimating and claims consultancy called Claims Delegates. Claims Delegates retains an army of dedicated professionals who write Xactimate® estimates for contractors, attorneys and adjusters across the country. They also consult on Large Loss and CAT events. They are currently accepting new client applications: http://www.claimsdelegates.com/ClientIntakehttp://www.claimsdelegates.com/xactimateestimates/http://www.claimsdelegates.com/ScheduleOfFees2020One-On-One Restoration/Estimating Advice & Coaching: https://clarity.fm/andrewmccabewww.ClaimsDelegates.com LARGE LOSS CONSULTING | APPRAISALS | XACTIMATE® | CLAIM SUPPORT#ThickestFileWins #Contractors #CustomerCentric #InsuredFirst #TheStructureSpeaks #restoration #largeloss #claimslife #estimating #Xactimate #CoverThatOverhead #dothehardthings #InsuranceClaims #LitigationSupport #appraisal #Matterport #3dscanning #DroneMeBro #dronesFacebook - https://www.facebook.com/ClaimsDelegatesInstagram - @claimsdelegateTwitter - https://twitter.com/claimsdelegatesThe 24HR TECH mitigation documentation system: www.waterdamageprofit.com This training system and documentation package will help you train techs faster and get paid more for mitigation projects. The 24HR TECH on Amazon: https://amzn.to/2NVpZ9YThe Claim Clinic Podcast: www.theclaim.cliniciTunes Link https://itunes.apple.com/us/podcast/the-claim-clinic/id982839824?mt=2http://www.claimsdelegates.com/get-xactimate-estimates-written-claims-delegates/http://www.claimsdelegates.com/scoping-for-xactimate/http://www.claimsdelegates.com/xactimate-is-not-a-sales-tool/http://www.claimsdelegates.com/how-not-to-take-pictures-for-xactimate-scopes/https://youtu.be/H7MwqQYomFY My Podcasting Setup:Logitech C920 Hd Pro Webcam - https://amzn.to/2Lqq6KNSamson Meteor Mic USB Studio Microphone, Limited Edition - Headphones Bundle - https://amzn.to/2xUgxR0Microphone Arm Stand, TONOR Adjustable Suspension Boom Scissor Mic Stand with Pop Filter - https://amzn.to/3fLUop2I AM AN AMAZON ASSOCIATE“As an Amazon Associate I earn from qualifying purchases.”(paid link) #ad #CommissionsEarned
  • 43. JT Kraai: Restoration Broker

    50:07||Ep. 43
    JT Kraai and Exit StrategiesServing the Restoration Industry Nationwide100% Confidential@ 503.577.5649 or info@exitstrategies360.comExitStrategies360.com  linkedin.com/in/jt-kraai-52b40018Restoration Industry Lessons Learned from the 2008 RecessionDue to the strength of the industry, restoration businesses should be front and center as solid acquisition targets.Selling a business can be scary. Terrifying when the economy isn't cooperating. The below will ease your fears.There are three primary factors driving the value of your restoration business:1. Business performance- making any money?2. Seller's personal timing- ready as an individual?3. State of the industry/ economy- still a solid business model?Ideally, all three are in alignment. Rest easy however, even during the best of times this is a challenge.Business PerformanceFrom 2008 - 2011 the industry proved it was recession resistant. Many restoration companies grew during these years.Has emergency response stopped? No. There is money to be made in a difficult economy. Many of you are in opportunistic spots as you continue to service ongoing disasters and discover how to serve new clients during this COVID-19 pandemic.Though your business model may look a bit different, it doesn't necessarily mean you'll struggle or not be able to pursue an exit.Personal TimingAfter 20+ years of transactions I've learned an owner's decision to sell is rarely due to financial reasons alone. Often sales are driven by other factors: age, health, burnout, or an industry that's no longer recognizable.Yes, some of these events can be anticipated, but many occur unexpectedly. Regularly I hear, "I'm on a 3-5 year plan to exit." Within days they'll then say, "I really need out. how quickly can you get it sold?"How does this happen? It's simple ..You're not ready to sell ... until you are. Then it can't happen fast enough.Basic preparation can be an owner's best weapon. To be clear, it does not mean you're for sale, only preparing for one. Obtaining answers is not difficult, plus they'll offer the confidence and peace of mind as you move closer to an exit.Industry & EconomyThough the recent pandemic has resulted in a decline of general acquisition activity, there are still solid buyers looking for viable restoration businesses.Due to the strength of the industry, many restoration businesses should be front and center as solid acquisition targets.There are many variables to consider when contemplating a sale. Receiving solid answers is paramount. Your exit strategy will be stronger for both you and your company.My Podcasting Setup:Logitech C920 Hd Pro Webcam - https://amzn.to/2Lqq6KNSamson Meteor Mic USB Studio Microphone, Limited Edition - Headphones Bundle - https://amzn.to/2xUgxR0Microphone Arm Stand, TONOR Adjustable Suspension Boom Scissor Mic Stand with Pop Filter - https://amzn.to/3fLUop2I AM AN AMAZON ASSOCIATE“As an Amazon Associate I earn from qualifying purchases.”(paid link) #ad #CommissionsEarned~ In 2012, Andy McCabe founded the property claim estimating and claims consultancy called Claims Delegates. Claims Delegates retains an army of dedicated professionals who write Xactimate® estimates for contractors, attorneys and adjusters across the country. They also consult on Large Loss and CAT events. They are currently accepting new client applications: http://www.claimsdelegates.com/ClientIntakehttp://www.claimsdelegates.com/xactimateestimates/http://www.claimsdelegates.com/ScheduleOfFees2020One-On-One Restoration/Estimating Advice & Coaching: https://clarity.fm/andrewmccabewww.ClaimsDelegates.com LARGE LOSS CONSULTING | APPRAISALS | XACTIMATE® | CLAIM SUPPORT#ThickestFileWins #Contractors #CustomerCentric #InsuredFirst #TheStructureSpeaks #restoration #largeloss #claimslife #estimating #Xactimate #CoverThatOverhead #dothehardthings #InsuranceClaims #LitigationSupport #appraisal #Matterport #3dscanning #DroneMeBro #dronesFacebook - https://www.facebook.com/ClaimsDelegatesInstagram - @claimsdelegateTwitter - https://twitter.com/claimsdelegatesThe 24HR TECH mitigation documentation system: www.waterdamageprofit.com This training system and documentation package will help you train techs faster and get paid more for mitigation projects. The 24HR TECH on Amazon: https://amzn.to/2NVpZ9YThe Claim Clinic Podcast: www.theclaim.cliniciTunes Link https://itunes.apple.com/us/podcast/the-claim-clinic/id982839824?mt=2http://www.claimsdelegates.com/get-xactimate-estimates-written-claims-delegates/http://www.claimsdelegates.com/scoping-for-xactimate/http://www.claimsdelegates.com/xactimate-is-not-a-sales-tool/http://www.claimsdelegates.com/how-not-to-take-pictures-for-xactimate-scopes/https://youtu.be/H7MwqQYomFY 
  • 42. COVID-19 with CIH John Evans

    01:00:24||Ep. 42
    John Evans, a Certified Industrial Hygienist from New York, talks to us about pivoting your restoration business during a pandemic.John Evans runs the testing company Air Guys (http://airguys.us/about-us/)He spoke to us about how the COVID-19 pandemic snuck up on the U.S., what the state of testing is now, and what restoration contractors should be doing RIGHT NOW to position themselves for success.SPONSOR:~ In 2012, Andy McCabe founded the property claim estimating and claims consultancy called Claims Delegates. Claims Delegates retains an army of dedicated professionals who write Xactimate® estimates for contractors, attorneys and adjusters across the country. They also consult on Large Loss and CAT events. They are currently accepting new client applications: http://www.claimsdelegates.com/ClientIntakehttp://www.claimsdelegates.com/xactimateestimates/http://www.claimsdelegates.com/ScheduleOfFees2020One-On-One Restoration/Estimating Advice & Coaching: https://clarity.fm/andrewmccabewww.ClaimsDelegates.com | APPRAISALS | XACTIMATE® | CLAIM SUPPORT 
  • 41. George Simon: When Total Loss Hits Home

    18:01||Ep. 41
    The Power of Habit: https://amzn.to/2UAUndZ ~ In 2012, Andy McCabe founded the property claim estimating and claims consultancy called Claims Delegates. Claims Delegates retains an army of dedicated professionals who write Xactimate® estimates for contractors, attorneys and adjusters across the country. They also consult on Large Loss and CAT events. They are currently accepting new client applications: http://www.claimsdelegates.com/ClientIntake http://www.claimsdelegates.com/xactimateestimates/ http://www.claimsdelegates.com/ScheduleOfFees2020 One-On-One Restoration/Estimating Advice & Coaching: https://clarity.fm/andrewmccabe www.ClaimsDelegates.com | APPRAISALS | XACTIMATE® | CLAIM SUPPORT #ThickestFileWins #Contractors #CustomerCentric #InsuredFirst #TheStructureSpeaks #restoration #largeloss #claimslife #estimating #Xactimate #CoverThatOverhead #dothehardthings #InsuranceClaims #LitigationSupport #appraisal #Matterport #3dscanning #DroneMeBro #drones Facebook - https://www.facebook.com/ClaimsDelegates Instagram - @claimsdelegate Twitter - https://twitter.com/claimsdelegates The 24HR TECH mitigation documentation system: www.waterdamageprofit.com This training system and documentation package will help you train techs faster and get paid more for mitigation projects. The 24HR TECH on Amazon: https://amzn.to/2NVpZ9Y The Claim Clinic Podcast: www.theclaim.clinic iTunes Link https://itunes.apple.com/us/podcast/the-claim-clinic/id982839824?mt=2 http://www.claimsdelegates.com/get-xactimate-estimates-written-claims-delegates/ http://www.claimsdelegates.com/scoping-for-xactimate/ http://www.claimsdelegates.com/xactimate-is-not-a-sales-tool/ http://www.claimsdelegates.com/how-not-to-take-pictures-for-xactimate-scopes/ https://youtu.be/H7MwqQYomFY I AM AN AMAZON ASSOCIATE “As an Amazon Associate I earn from qualifying purchases.” (paid link) #ad #CommissionsEarned
  • 40. Restoration Rebel Roundtable 4-16-19

    01:04:37||Ep. 40
    A debrief of the SUMMIT2.019 in Boulder last week. And some thoughts on humanity. **- T&M vs Line Item billing, and why NOT to mix them Our thoughts on Lowes' adjusters/IHs taking their own samples. The decline of industry groups.** The new Alliance of Independent Restorers web site is up! We are now accepting membership applications: www.airestore.org ~ Andy McCabe founded an Xactimate estimating and property claims consultancy called Claims Delegates. They are currently accepting new client applications from contractors needing help with Xactimate: http://www.claimsdelegates.com/ClientIntake www.ClaimsDelegates.com One-On-One Restoration/Estimating Advice & Coaching: https://clarity.fm/andrewmccabe Claims Delegates writes Xactimate estimates for contractors across the country. They also consult on Large Loss and CAT events. http://www.claimsdelegates.com/xactimateestimates/ Facebook - https://www.facebook.com/ClaimsDelegates Twitter - https://twitter.com/claimsdelegates The 24HR TECH mitigation documentation system: www.waterdamageprofit.com This training system and documentation package will help you train techs faster and get paid more for mitigation projects. The 24HR TECH on Amazon: https://amzn.to/2NVpZ9Y The Claim Clinic Podcast: www.theclaim.clinic iTunes Link https://itunes.apple.com/us/podcast/the-claim-clinic/id982839824?mt=2 #RestorationRebels http://restorationrebels.com/ Facebook: https://www.facebook.com/groups/RestorationRebel www.AIRestore.org What is Restoration 2.0 https://youtu.be/VlocUcn-L6g

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