The CISI podcast

There are still many people who are unaware of the array of opportunities available to them in the financial services sector, especially those who are underrepresented, including Black women. In this insightful panel discussion, three sector professionals across media, banking and investment share how they exercised leadership to forge their careers in finance, the value their perspectives bring, and explain what more organisations can do to reach marginalised communities. Speakers: Selina Flavius, Founder of Black Girl Finance; Alexis Owuadey, vice president at Harbour Vest; Taofikat Agboola, client management associate at RBC Wealth Management.Moderator: Zerina Francis, ATP & test centre executive at Chartered Institute for Securities & Investment

This event was provided by the CISI Compliance Forum with guest speakers Dr Christopher Fitch, Research Fellow at the Personal Finance Research Centre (University of Bristol), Vulnerability Lead at the Money Advice Trust, and a Fellow of the Royal Society for Public Health and Leigh Caldwell behavioural economist, founder of the Irrational Agency and author of The Psychology of Price.Joining the panel is Bernardine Reese MD Protiviti and Compliance Forum committee member.Key topics will include a short history of the regulatory background for customer vulnerability, thoughts and insights from Dr Christopher Fitch and Leigh Caldwell about what customer vulnerability is, how it might manifest, behavioural insights into customers who may be vulnerable and considerations for Firms in how to manage their interactions with customers who may be vulnerable and MI that may help with this.

This podcast is a discussion about the role that Banter plays in a working environment particularly in the context of young men and their mental health. The moderator and panellists explore the concept of good and bad banter, and work through scenarios in a professional and personal capacity where banter can negatively affect performance and progress. This is the second podcast in a series following on from a research project the CISI conducted on banter in 2022. Learning Objective:To hear what form banter can take, better understand the negative impacts of banter and have an awareness of how this affects the mental health of young men in particular.Learning Outcome:The listener will hear what form banter can take, better understand the negative impacts of banter and have an awareness of how this affects the mental health of young men in particular.PLEASE NOTE: If you are a CISI member, please make you are listening to the podcast through the MyCISI app or on your MyCISI dashboard. This will ensure your CPD is automatically logged. If you wish to continue to listen to this podcast on this platform, please be aware you will need to log your CPD manually.

It's just a joke... a funny nickname... a good laugh. But is it really? When is it banter and when has it crossed the line? In this podcast, we take a deep dive into recent findings on the effects 'bad banter' can have on teams and organisations, and offer tips on how to navigate situations where it has crossed the line. A must-listen if you're working as part of a team!

Andrew Dawson is joined by Luke Hornsby, who shines a light on the positives of compliance, learning something new every day and having best client outcomes at heart. Luke also shares his journey into financial services going through clearing into university, spending a year in the hospitality sector, then to recruitment and into compliance.    Do you want to know more about our Young Professionals’ Network? Visit cisi.org/ypn for information about our brilliant network, and examples of the high-quality learning content available.

Stephen Harris talks with one of the earliest members of the committee, Ross Jeffries. Listen in to find out Ross’s journey with financial planning, how well you get to know someone when being their financial planner and how he built connections without having gone to university.   Do you want to know more about our Young Professionals’ Network? Visit cisi.org/ypn for information about our brilliant network, and examples of the high-quality learning content available.  

Leaving university at the height of the financial crisis Stephen Harris tells Luke Hornsby how his career journey has unfolded, discussing how important it is to not be hesitant about trying something new. Stephen also shares some advice for all young professionals on how you know it’s time to move onto a new role or new challenge.    

Emma Dobson and Gladys Garcia sit down to discuss Gladys’ variety of experience, including being a ‘Saturday kid’ at a retail bank, stockbroking and now into asset management. They also discuss being that ‘go to’ person, and the importance of finding solutions.    Do you want to know more about our Young Professionals’ Network? Visit cisi.org/ypn for information about our brilliant network, and examples of the high-quality learning content available.