The Busi-Ness Podcast with Emily Austen


Millie Kendall MBE + the British Beauty Council on how social media has transformed the beauty industry, the impact of politics on business and sleeping on important decisions.

Season 3, Ep. 7

Welcome to the Busi-ness Podcast.

Brand and retail expert Millie Kendall co-founded the British Beauty Council in 2018, on the back of an impressive 20 year career. Having been instrumental in the success of brands such as L’Occitane and Aveda, launching her own cosmetics brand Ruby and Millie, running her own PR and Communications agency and receiving an MBE for her services to the cosmetic industry, Millie launched the British Beauty Council with a mission to support and champion the best interests of the British beauty industry. 

Despite being the epitome of busy, Millie sat down to chat with me about being a storyteller and why talking and listening to people is integral to creating the best ideas. We discussed how social media has transformed the beauty and wellness industry, why doing something well doesn’t necessarily mean that it was easy and why we should always sleep on important decisions. Millie spoke candidly about the effects of politics on business, having the right intentions when starting out and how the British Beauty Council is future-proofing the beauty and wellness industry. It was so interesting to chat to Millie and listen to the insights and experiences from her exceptional career.

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