The Talent Economy Podcast

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Building and Managing Top-Performing Global Teams, Part 1

Season 1, Ep. 28

This week’s episode welcomes a new host to The Talent Economy Podcast, Toptal’s Chief Economist, Erik Stettler. Many of you may remember Erik from his interview with Paul earlier this year (Putting a Dent in the Universe: Introducing Toptal Chief Economist Erik Stettler). Paul and Erik, along with other key members of the Toptal team, will host different episodes of the podcast, each offering their unique perspectives on the Future of Work and introducing us to key leaders from within the industry and their respective networks.

Toptal’s Head of Projects, Stephanie Currier, joins Erik for his first episode. Stephanie holds three degrees from Northwestern University and Clarkson University. She has been in the IT management and consulting industry for about 10 years, where she started as an IT analyst and iteration manager at ThoughtWorks in Chicago, working with distributed teams for clients across multiple industries including fintech, eCommerce, and healthcare. Stephanie subsequently moved into program and product management roles for two startups.

She has been working with Toptal for the last three years. As the head of projects, she manages a team of delivery managers that curate and manage entire teams of Toptal talent to deliver successful client solutions.

In Part 1 of their conversation, Erik and Stephanie deep dive into a discussion about current events, how their personal passions have influenced their professional outlooks, the opportunities that remote work allows, and the importance of being output-driven. They also offer advice on how to alleviate client concerns around working with a remote team.

Questions Erik asks:

  • What led you to your current role at Toptal and why?
  • Did you have any experience working remotely prior to joining Toptal?
  • How do project managers account for different time zones when managing a global team?
  • How do you go about evaluating individual talent to build the best possible team?

In this episode, you will learn about:

  • Stephanie’s process for assessing and reconciling the needs of a new project, client, and team.
  • Stephanie’s and Erik’s advice on how to “learn your rhythm” and manage a work-life balance while working remotely.
  • What Stephanie does to ensure that structured roles don’t prohibit individual contributions that could benefit the client.
  • Stephanie’s process for engaging a new client and the assistance Toptal Projects offers to those who are new to remote work environments.

Connect with Stephanie:

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3/22/2021

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Season 2, Ep. 3
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Preventing Burnout in Times of Crisis

Season 2, Ep. 2
Companies have faced many challenges during the pandemic, but the best ones prioritized their employees’ mental and physical health—and were successful as a result. In fact, the only way to maintain a healthy work environment is to make sure staff feels safe, heard, and valued.Joining Toptal’s Thought Leadership Lead Editor Meredith Bodgas today is Roche Diagnostics’ Bridget Boyle, People and Culture Business Partner, Enterprise Diagnostics North America. She is the former Vice President and Senior HR Business Partner of JPMorgan Chase & Co. and has more than 25 years of experience working in HR.Since Boyle joined Roche Diagnostics in 2007, she has helped transform its culture and beliefs, leading to a strong and sustainable relationship with employees, customers, and patients.In this episode, we talk about how Roche increased its retention rate during the pandemic, all while creating and distributing key COVID-19 tests and diabetes-care products. We also talk about the company’s tactics to prevent employee burnout, the importance of nurturing connections, and how to make workers feel secure and cared for. She explains how Roche dealt with internship programs, recruiting, and much more in an inspiring conversation.Some Questions Asked:Tell us about your path to leading people and culture at Roche.Roche has been in the news during the pandemic for creating tests. Can you tell us a little bit about those tests?You mentioned that you thought about how to feed your essential employees. What do you mean by that?What did you do for the parents at Roche and the other caregivers?How did you prevent employees from burning out?Mental health apps exploded in 2020. Did Roche offer any of these to their employees?How did Roche keep employees physically healthy?How did Roche approach internships during the pandemic?In This Episode, You Will Learn:Roche’s two types of essential workersHow Roche ensures people feel connected to leaders and the company’s visionNew ways for providing employees reliefHow Roche makes essential workers’ lives easierThe positive impact of less formality and more realnessHow having a lighter touch in the performance review process increases connection and discussionLinks:Roche USA websiteRoche Diagnostics USA TwitterRoche Diagnostics USA FacebookBridget Boyle - LinkedInToptal Insights - How Roche Diagnostics Improved Employee Retention During the Pandemic