<p>Patrick Murray interviews Fred Loucks about...</p><p><br></p><ul><li>How management will replace control in AV integration...</li><li>How hardware manufacturers can modernize their business by moving to a subscription model and why they should...</li><li>How to make the software delivery process as simple as installing hardware.</li></ul><p><br></p>

Episode 50: Fred Loucks Part 2 Microservices & The End Of AV Control

<p>Fred Loucks, CTO of Level 3 Audiovisual, takes us on his white-whale journey to answer one question: How do you get visibility of audiovisual systems at scale?</p><p><br></p><p>We learn some cool new phrases like "Automated remediation" and "Signatures of common issues" while digging deep into...</p><p><br></p><ul><li>Program Management from designing, deploying and updating with a focus on administration.</li><li>How programming let him rollout 3000 Zoom Rooms in two weekends with a one-man team.</li><li>The real costs of downtime and disruptions including productivity loss, embarrassment and loss of confidence.</li><li>How collecting data adds value by answering questions - it starts with monitoring.</li><li>Why there is resistance to AV monitoring tools.</li><li>Wrangling the chaos of API's and protocols to create a data model.</li><li>Why to avoid devices that are not observable.</li><li>A day in the life of a support NOC technician.</li><li>Defining a service status for AV systems in order to present an SLA.</li><li>Why monitoring is incomplete without remote access, documentation and domain knowledge.</li><li>The challenges of creating an AV NOC including deep integration with customer networks and staffing.&nbsp;</li><li>Thinking about management instead of control.&nbsp;</li></ul><p><br></p>

Episode 49 Fred Loucks On AV Monitoring & Programming Your Way Through Problems

<p>AJ Thompson is Vice President of&nbsp;<a href="https://clouddrivensolutions.com/" rel="noopener noreferrer" target="_blank">Cloud Driven Solutions</a>&nbsp;and provides a range of services including SaaS platforms, Consulting, and App Development</p><h2><br></h2><h2>Interview Highlights</h2><ul><li>AJ was previously on the podcast in&nbsp;<a href="https://integratingtechnologypodcast.com/episode35/" rel="noopener noreferrer" target="_blank">Episode 35</a></li><li>Cloud Driven Solutions offers a meeting and agenda management application that integrates with AV systems</li><li>Scaling was the biggest challenge when going to market</li><li>Expects an open source AV control system is inevitable</li></ul><p><br></p><p><strong>Mentioned In This Episode</strong></p><p>AMX, Crestron, QSys, BrightSign</p>

Episode 48: AJ Thompson On Cloud Driven Solutions, Scaling and Open Source Control

<p>Wes Hatchett is CEO of&nbsp;<a href="http://controlenvy.com/" rel="noopener noreferrer" target="_blank">ControlEnvy</a>. ControlEnvy is an&nbsp;<a href="https://gitlab.com/controlenvy" rel="noopener noreferrer" target="_blank">open-source</a>&nbsp;software based control system.</p><p>Wes and the ControlEnvy team were one of the first podcast interviews in&nbsp;<a href="https://integratingtechnologypodcast.com/episode6/" rel="noopener noreferrer" target="_blank">Epsiode 6</a>.&nbsp;</p><h2><br></h2><h2>Interview Highlights</h2><ul><li>Can run on Android.</li><li>Has a setup configuration interface that includes troubleshooting and debug tools.</li><li>Chose to focus on Android because it continues to outpace even laptops in processing power.</li><li>Sample application: Google Pixel 4a installed in a rack connected via WiFi.</li><li>A Mac Mini can also be used when a hard-wired appliance is required.</li><li>The system is driven by states stored in a local data store.</li><li>Paths are used to access components in the data store through logic macros.</li><li>Shifting from completely custom programming projects to a product based model allows for better update management. Old systems benefit from feature updates instead of standing still.</li></ul><h2><br></h2><h2>Mentioned In This Episode</h2><p>Lutron, Sonos, Biamp, Google Pixel 4a, Apple Mac Mini</p>

Episode 47: Wes Hatchett on Implementing Software-Based Control Systems

<p>Stephen Von Takach</p><p>CIO at PlaceOS</p><p>placeos.com</p><p><br></p><p>PlaceOS ties together drivers into systems by running functions on a scalable cluster of computing resources. Similar to how AWS Lambda works.</p><p><br></p><ul><li>Constraints allow creativity to blossom.</li><li>Drivers can exist in multiple systems. Logic is system specific.</li><li>Built on Crystal-lang, similar to ruby, but type-checked. https://crystal-lang.org</li><li>PlaceOS started in AV integration but, because they can integrate with anything, it has evolved to focus on workplace experiences. Streamlining your day, from when a persons enters a building until they leave.</li><li>User actions generate data that give insight into utilization and enable features like contact tracing and gamification.</li><li>"Once you are integrated into every system, the experiences are only limited by your imagination."</li><li>Digital twin - modelling real world systems in the digital realm.</li><li>Mitigating risk through partnering with IT.</li><li>Most stake-holder resistance concerns network security, GDPR conformance and data ownership.</li><li>Conference room automation is evolving to eliminate the need for a touchpanel control interface.</li><li>Open source removes vendor dependency and helps educate. It also helps create a cooperative driver development ecosystem.</li><li>Clients are looking for a wholistic solution. A single workplace app (as opposed to multiple apps with separate functionality) drives usage and discovery of what the workplace is capable of.</li><li>Gamification can be used to drive a behaviour, like using spaces in off-peak hours, by offering an incentive, like free coffee and gift cards.</li></ul><p><br></p><p>Mentioned in this episode:</p><p>AMX, Cisco, Microsoft Teams, <a href="https://www.connectedhomeip.com/" rel="noopener noreferrer" target="_blank">Project Connected Home over IP</a>, Google, Apple, Zigbee,&nbsp;</p>

Episode 46: Stephen Von Takach on Integrating Workplace Experiences, Gamification, Data-Driven Features and Open Source Software

<p>USC tasked Joe Way, Director of Learning Environments, to create the single best IT Department in all of academia. Joe tells about what it was like to achieve that vision.</p>

Episode 45: Joe Way On Simplifying Everything with Software & Customer-Centric Design

<p>Anton Karsten helps me understand:</p><ul><li>How web browsers work</li><li>Some history of HTML and browsers</li><li>The problem with frameworks</li><li>Choosing frameworks</li><li>Single Page Apps vs Server-Driven Architecture</li><li>Using Javascript for AV Control and Automation</li><li>Advantages of Typescript</li><li>Organizing Project Teams</li><li>Dealing With Different Devices</li><li>How Large Companies Set User Experience Standards</li><li>HTML, CSS, Javascript, Angular, Vue, React, PHP, Saas, Webpack</li></ul><p><br></p>

Episode 44: Anton Karsten On Choosing Web Technologies For AV/IT

<p>A conversation with Steve Greenblatt of Control Concepts about:</p><ul><li>Why I stopped podcasting</li><li>Focusing on complex systems</li><li>The effect of software tools on AV projects</li><li>What developers need to succeed</li><li>How tech managers are forcing change</li></ul>

Episode 43: Steve Greenblatt On How Tech Managers Are Creating Change

<h1>Highlights From This Episode…</h1><ul><li>A great way to learn AV is to start on the end user/technology owner side.</li><li>High Speed Internet at home was the spark for growth in AV.</li><li>Keep a portfolio of your work and recommendations to present at job interviews.</li><li>Study personal branding to improve your social media effectiveness.</li><li>Social media is about building relationships by&nbsp;sharing information.</li></ul><p>&nbsp;</p><p><br></p><h1>Mentioned In This Episode…</h1><ul><li>Altcomm</li><li>New York Giants&nbsp;</li><li>William Paterson University</li><li>Picturetel</li><li>Polycom</li><li>RCM Technologies Staffing</li><li>Schering Plough Pharmaceuticals</li><li>Merck</li><li>Novartis</li><li>Barco</li><li>Starin</li><li>Twitter</li><li>Joel Colm Twitter book</li><li>AV Help Desk</li><li>Paul Konikowski&nbsp;</li></ul><p><br></p><h1>Contact Chris</h1><p><a href="https://twitter.com/chris_neto" target="_blank">Twitter</a></p><p><a href="https://www.instagram.com/avshout/" target="_blank">Instagram</a></p><p><a href="https://www.youtube.com/playlist?list=PLG2kBYKXrllGd5FuslMuWelkmmDcoqnZQ" target="_blank">Rebels &amp; Flux</a> </p><p><a href="https://www.linkedin.com/in/christopherneto/" target="_blank">LinkedIn</a></p>

Episode 42: Chris Neto On Personal Branding & Being Mistaken For  A Twitter Bot

Small Business Views On AV Systems Integration

<p>Integrating Technology is a podcast that provides an alternative view to the sales-driven, corporate messaging prevalent in AV/IT systems integration. We have laid-back conversations with industry professionals that aim to find a balance between running successful small businesses while providing real value and satisfying a passion for technology.</p>

Integrating Technology

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