Sister Sessions

Janine Jacobs, Co-Founder at Happy HQ, joins The Women in Agencies Podcast to explain what agency culture is in its bones, and why it starts with what you tolerate, not the Friday drinks.Why culture stops spreading by osmosis at around 100 to 150 people, and the systems that need to take overHow agency owners can write values a competitor couldn't copy, with a web developer agency's "leave no crumbs" as the exampleWhy an eNPS score beats guesswork, and why your promoters deserve more of your time than your detractorsHow agency managers fall into the dependency trap by fixing everything, and what coaching looks like insteadWhy presence, clarity and empathy count as leadership, and why the apologetic preamble has to goFollow Women in Agencies on LinkedIn or Instagram for more from agency leaders like Janine, or find the free community for more conversations like this one.

In this episode, Alex King, Managing Director at Nice and Serious, shares what it takes to grow a creative agency without losing sight of purpose. From the agency’s unique “Moral Compass” process for choosing clients to the realities of leading through a challenging market, the conversation explores how values, culture, and commercial growth can coexist.We also dive into Alex’s career journey from client services to managing director, the evolving role of account management in modern agencies, building a collaborative agency culture, and the realities of leadership, motherhood, and flexible working.Plus, we discuss:How Nice and Serious approaches B Corp certificationWhy agency culture needs to evolveThe importance of empowering teams beyond traditional rolesCreating space for creativity, purpose, and sustainable growthWant more support? Join Women in Agencies at womeninagencies.com

Katie Lee, CEO of Starcom and WACL Vice President, shares a candid look at leading through change in today’s agency world.From stepping into a new role to navigating industry shifts, she explores how leadership is evolving and how we can better support women across the industry through WACL’s work.A conversation on change, leadership and building stronger, more inclusive agencies.Want more support? Join Women in Agencies- womeninagencies.co.uk

In this episode of Sister Sessions, Jenny Kitchen CEO of Yoyo Agency shares her journey of building an agency rooted in creativity as well as sustainability.As an early adopter of B Corp certification, Jenny discusses how sustainable practices, strong governance, and purpose-led decision-making have shaped the agency’s growth and long-term success.The conversation covers achieving B Corp status, balancing purpose with profit, and the impact of AI on the future of agencies.Want more support? Join Women in Agencies at womeninagencies.com

In this episode of the Women in Agencies podcast, join the engaging conversation with Elizabeth Willetts, Founder of Investing in Women, a recruitment business focused on flexible and part-time job opportunities in the UK. Elizabeth shares her personal journey of overcoming redundancy and transforming it into a mission to help others find flexibility in their careers. This episode covers critical points including the evolving attitudes towards part-time work post-Covid, barriers employers face when considering flexible hours, and the productivity benefits of non-traditional work hours. Elizabeth also discusses the cultural aspects of flexible working environments and how they can be effectively managed. Want more support? Join Women in Agencies – womeninagencies.com

Dive into this episode with Nyree Ambarchian, co-founder of purpose-driven communications agency Jack & Grace, as she shares her journey from agency disillusionment to building a business that challenges the norm.Discover how Nyree is redefining agency life through progressive flexibility, salary transparency, and a focus on value-aligned client relationships. She shares how Jack and Grace is creating a more inclusive, sustainable way of working-without compromising on success.From rethinking traditional structures to building a purpose-led business, this episode explores what it really takes to create a fairer future for agency work.Want more support? Join Women in Agencies: womeninagencies.co.uk

Delve into the nuances of agency life with Hannah Partridge, Client Services Director at Seen Studios.In this episode of Sister Sessions by Women in Agencies, discover the importance of purpose-driven work and B Corp certification.Key topics include:The role of purpose in agency operationsStrategies for building client trustNavigating industry challenges and fostering sustainable growth.Want to build your network? Join Women in Agencies – womeninagencies.co.uk

Explore the journey of Julia Linehan, founder of Digital Voice PR Agency, on how she successfully scaled her business while implementing an innovative remote work culture. Gain insights into the unique hiring strategies that have bolstered her agency's success. Key topics include:- Overcoming challenges of growing a remote team- Importance of culture and values in staff retention- Adapting service offerings to client needs- Balancing business growth with lifestyle choicesWant more support? Join Women in Agencies – womeninagencies.co.uk