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Sell more and lose less - with ECR Retail Loss

How to help retailers reduce losses in store and online


Latest episode

  • 22. Online substitutions

    17:21||Season 1, Ep. 22
    On this week's episode Colin Peacock is joined by Professor Daniel Corsten to discuss managing substitutions for online orders picked from store.They explore best practice in how retailers handle out-of-stock items, the costs involved, and the benefits of personalised substitution strategies.

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  • 21. Bakery

    09:36||Season 1, Ep. 21
    Bakery, whether it is bought in, or produced in the store is consistently an area of high loss and waste, often accounting for up to 40% of all the surplus food in any one supermarket.This week Colin Peacock is joined by Richard Thaleman to discuss insights on new bakery planning systems and how to deal with false scans at self-checkout.They explore how innovative tools are reducing bakery waste and how retailers are balancing loss prevention with customer convenience.
  • 20. Bananas

    10:53||Season 1, Ep. 20
    This week Colin Peacock is joined by Richard Thaleman to discuss the benefits of selling bananas by item instead of by weight.They look at how selling by weight adds friction and risk, and how switching to per-item pricing helped one retailer to significantly reduce losses.When bananas can account for up to 60% of the losses of loose products, there is a big incentive to to change the way they're sold.Find out more in this week's podcast.
  • 19. The true cost of food waste

    08:26||Season 1, Ep. 19
    This week Colin Peacock is joined by Richard Thaleman to discuss Lisa Jack’s report on the true cost of food surplus and unsold food.And look at how the ECR Retail Loss food waste calculator can help retailers benchmark costs like marking down, sorting, and donating surplus food.
  • 18. Bodyworn cameras

    13:01||Season 1, Ep. 18
    This week Professor Adrian Beck reports back on his new research on the effectiveness of body worn cameras in retail stores.He joins Colin Peacock to explore how these devices can improve staff safety, evidence gathering, and lead to a reduction of in-store incidents.
  • 17. Managing marketplace losses

    09:12||Season 1, Ep. 17
    This week Professor Adrian Beck joins Colin Peacock to discuss the challenges retailers face because of fraudulent claims in online marketplaces.In the context of e-commerce loss prevention they explore issues like reduced visibility, limited control, and how collaboration can help combat marketplace fraud.And learn how retailers are facing a combination of new and old challenges when it comes to managing the problem of online fraud and losses. Alongside new techniques to address the issue.
  • 16. RFID in the retail supply chain

    09:41||Season 1, Ep. 16
    Exploring the role of RFID to improve supply chain operations, especially for omni-channel retailers, has now become a priority for many retailers.This week Colin Peacock is joined by Professor Adrian Beck to explore how retailers are leveraging RFID technology to improve supply chain operations. Including how using handheld RFID devices can lead to better inventory accuracy, reduced costs, and better inventory controls.