SAP Concur Conversations

What does it take to run the business side of one of the most iconic live entertainment companies in the world?At Cirque du Soleil, dazzling performances are only part of the story. Behind the scenes, a lean and globally distributed finance team keeps operations running smoothly across continents, currencies, and creative projects. In this episode of the SAP Concur Conversations podcast, Chantale Périgny, Accounts Payable Manager at Cirque du Soleil, takes us behind the curtain.She shares how Cirque reimagined its travel and expense processes to support a business that thrives on flexibility and creativity. From simplifying global compliance to empowering employees with mobile-first tools, Chantale explains how SAP Concur solutions like ExpenseIt and Intelligent Audit help her team gain control, improve visibility, and keep everyone focused on the work that matters most — bringing world-class performances to life.Whether you’re in finance, operations, or just curious about how innovation fuels creativity, this is a story of smart automation, strategic alignment, and staying nimble in a fast-moving industry.

Expense compliance in life sciences is anything but simple. In fact, it’s a high-stakes challenge. Regulations are constantly shifting, reporting requirements are strict, and one small mistake can lead to major consequences. But what if there was a way to make compliance effortless? That’s where MedPro Systems comes in.Greg Ungemach, CEO of MedPro Systems, joins this episode of the SAP Concur Conversations podcast to share how MedPro helps life sciences companies navigate the complex world of Healthcare Practitioner (HCP) spend compliance. Together, he and host Jeanne Dion, Global Vice President of Customer Advisory at SAP Concur, discuss how automation, real-time integrations, and strategic partnerships are transforming compliance from a burden into a competitive advantage.Tune in to hear how MedPro’s solutions help more than 500 life sciences organizations stay ahead of regulations, eliminate manual processes, and focus on what really matters—exceptional patient care.

What if an expense bot could fix your rejected receipts for you? Or a Slack message could remind you of travel policies before your trip? At Uber, automation is making expense management effortless, saving thousands of hours while keeping compliance in check.In this episode of the SAP Concur Conversations podcast, Justin Reyhl from Uber joins SAP Concur experts Jeanne Dion and Chris Juneau to discuss how automation is reshaping expense management, scaling operations, and creating a seamless employee experience. Justin shares the strategies and technologies driving Uber’s success, detailing how his team leverages SAP Concur connectivity, Uber for Business functionality, and home-grown automation to drive efficiency and compliance—without adding headcount.

What if the key to happier employees, stronger compliance, and smarter spending lies in breaking down silos? In this episode of the SAP Concur Conversations podcast, we uncover how the often-overlooked connection between human resources and travel and expense (T&E) management can transform the way organizations operate.Join Jeanne Dion, Vice President of the Value Experience team at SAP Concur, as she sits down with Philippe Dutkiewicz and Philipp Brunner from HR Campus. Together, they discuss the surprising ways HR’s expertise in employee satisfaction, corporate policy, and duty of care can revolutionize T&E systems. Learn how forward-thinking organizations are simplifying processes, empowering employees, and embracing AI to make expense reporting seamless and stress-free.From creating "light processes" that save time and money to designing systems that reflect trust and flexibility, this episode is packed with ideas to reimagine your approach to T&E. Whether you're exploring digital transformation or looking to build a workplace culture that thrives, this conversation will inspire you to think differently and take action.

Organizations across industries are grappling with increasingly complex legal requirements, and when it comes to travel and expense management, getting it wrong isn’t an option. For one company in Italy, meeting legal mandates to report and archive travel expenditures was a time-consuming, manual nightmare—until they partnered with business travel consulting firm, neylux, to automate the process.What started as a custom solution to a specific compliance challenge soon became a powerful example of how automation and APIs can transform expense management for any organization. By reducing manual tasks, streamlining compliance, and connecting platforms seamlessly, neylux not only solved their client’s problem but created a repeatable solution to help others thrive.In this episode of SAP Concur Conversations, Sigi Krause, co-founder of neylux, joins Jeanne Dion, VP of the Value Experience Team at SAP Concur, to discuss the technology behind the solution and the broader benefits of automating expense processes. From ensuring compliance to saving time and money, Krause and Dion share insights that every organization can use to simplify processes, reduce risk, and focus on what matters most.

Managing a T&E program for thousands of employees is a balancing act between efficiency, adoption, and delivering value. With thousands of faculty, staff, and students traveling for business, staying on top of bookings, expenses, and policy compliance can feel like trying to steer a $4.2 billion ship through turbulent waters. Michigan State University (MSU) faced this very challenge, starting with just 54% adoption of their travel and expense (T&E) program. But with the right strategy, tools, and collaboration, they charted a path to success.In this episode of SAP Concur Conversations, Ed Phillips, University Travel Manager at MSU, and Jeanne Dion, Vice President of the Value Experience team at SAP Concur, share how MSU boosted T&E adoption to 80%. They reveal the role technology played in the transformation, how data shaped their decisions, and why listening to travelers’ needs was key to creating a more user-friendly program. Packed with insider strategies, surprising insights, and real-world solutions, this episode is a masterclass in turning organizational challenges into opportunities—proving that with the right approach, even the most complex travel programs can become a well-oiled machine.

What does it take to revolutionize travel and expense management at a university serving thousands of faculty and staff? For Bridgewater State University, it meant embracing bold changes: issuing ProCards to all employees, embedding compliance into their systems, and prioritizing equity and ease of use. This innovative approach not only simplified processes but also ensured that every employee, regardless of financial means, could travel without hardship.In this episode of the SAP Concur Conversations podcast, Jeanne Dion speaks with Tara Thompson, Assistant Director of Travel and Expense, to explore how Bridgewater State’s revamped approach to travel and expense management redefined compliance, equity, and the employee experience. By tying every booking to duty-of-care data and automating expense reporting with e-receipts, the university created a system that works for both the institution and its people. From reclaiming expenses during crises to boosting employee satisfaction, this transformation offers valuable lessons for organizations of all sizes.

Your travel and expense (T&E) system is more than just a tool—it’s a strategic lever that can drive efficiency, improve compliance, and create a seamless experience for employees across your organization. Whether you're starting fresh, refining your processes, or reimagining the way your system operates, the opportunity to innovate and improve is right at your fingertips. But where do you begin, and how do you ensure your efforts deliver lasting value?In this episode of the SAP Concur Conversations podcast, Jeanne Dion, Vice President of the Value Experience team at SAP Concur, sits down with Carolyn Crawford Moras, founder of Carolyn Crawford Consulting, to discuss actionable strategies for elevating your T&E system. From fostering cross-department collaboration to leveraging automation and analytics, they’ll share insights that will help your organization run more efficiently, ensure compliance, and enhance the user experience for everyone—from travelers to backend teams.Join the conversation and discover how to turn your T&E system into a powerhouse for productivity and innovation.

What does it take to streamline expense management in a university setting where every research project has its own unique demands? In this episode of the SAP Concur Conversations podcast, Amanda Langton, a Financial System Support Specialist for Carleton University, shares how her team tackled the complexities of higher ed finances head-on. From quirky exceptions (think tampons in cricket aquariums) to leveraging automation and cross-department collaboration, Amanda shares her secrets for transforming Carleton University's financial systems. Joined by Jeanne Dion from SAP Concur, they explore how smart strategies and a strong support network can empower finance teams to adapt, innovate, and stay ahead of every expense.