Retail Media Therapy

Episode 36 – Is ChatGPT Getting Greedy? Diageo Gets Data-Savvy & AI Traffic ExplainedIn this episode of Retail Media Therapy, Viv Craske and Colin Lewis dive into three of the hottest topics shaping retail media, marketing, and advertising right now.First, they unpack the launch of ChatGPT advertising, questioning whether reported $60 CPMs are sustainable — or whether they’re a deliberate premium strategy driven by FOMO, brand signalling, and future valuation considerations.Next, the conversation turns to Diageo’s retail media strategy, where the global drinks giant positions retail media networks as a full-funnel channel. From leveraging retailer first-party data to activating campaigns offsite via CTV and sponsorships, Diageo shows how retail media can connect brand building directly to purchase behaviour.Finally, Viv and Colin explore the rise of AI-driven shopping traffic. With millions of referrals now flowing from AI tools to marketplaces, they debate whether this represents net-new demand or potential cannibalisation — and why RFM-based targeting could be the key to turning AI disruption into growth.A must-listen for anyone working in retail media networks, marketing strategy, or digital advertising.

The Hard Thing About Hard Things: Making Retail Media Work Inside and Outside of JBPsIn this continuation of the Show Me the Money special, Viv Craske and Colin Lewis tackle one of the toughest challenges facing brands today: extracting real value from retail media spend locked inside Joint Business Plans (JBPs).From FMCG vs CPG debates to Beatles metaphors (John, Paul, George & Ringo = marketing, shopper, digital & ecommerce teams), the episode unpacks why retail media budgets are fragmented, hard to track, and often inefficient. Viv and Colin explore how brands can regain control, align media spend to business objectives, and negotiate smarter retail media agreements that go beyond “promised spend” toward measurable impact.This episode is a practical guide for brand, sales, and marketing leaders navigating the tension between commercial commitments and media effectiveness.Key topics covered:Why JBPs are one of the hardest places to unlock retail media valueThe “four Beatles” problem: fragmented media budget ownershipWhy brands often don’t know who is spending what—and whereThe tension between commercial teams committing media and marketers needing flexibilityA simple 3-part retail media budgeting framework:Goal-driven budgetingSpending effectively (incrementality & measurement)Being “always on”How brands can negotiate flexibility, transparency, and insights from retailersThe rise of joint marketing agreements and retail media-specific JBPsWhy marketing teams must be in the room - not just sales

It’s the return of the Retail Media Therapy podcast Celebrity Deathmatch Live edition – this time, live from NRF in New York.The Retail Media Therapy podcast Celebrity Deathmatch is brought to you by Grace & Co - the marketing and commerce consultancy, alongside event sponsors QSIC and Zitcha.It's a rowdy Oxford style debate with 3 rounds, where one of our fighters will be for the motion and one will be against the motion – they have to make their point and trash their opposing fighter.Our fighters are: Colin ‘The Crusher’ LewisOf Retail Media Therapy Podcast and consultant at Grace & CoClaire ‘Whiplash’ Wyatt from The Trade DeskKiri ‘The Killer’ Masters Host of the Retail Media Breakfast ClubSarah ‘The Mauler’ Marzano from EMarketerYour judges are:Steve Biddle from ZitchaMark Walkin from QSICAnd your host is:Viv Craske host of the Retail Media Therapy Podcast and consultant at Grace & CoAre you ready to do battle?Round 1 - Colin vs ClaireUSA Vs the rest of the world. The USA sucks at Retail MediaRound 2 - Sarah vs KiriAgentic commerce: friend or foe to retail media?The Grand Final - TBC vs TBCApocalypse Now: is retail media doomed?Join the rowdiest, most debauched and most brutally honest event at NRF, and see who wins the debates and survives the insults.

Welcome to EP33 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this episode of Retail Media Therapy, the focus is on the intricacies of building a successful retail media sales team and effective strategies for maximizing revenue. The discussion reveals:• The importance of mastering the basics• Creating compelling sales presentations,• The benefits of selling media packages to manage margins and simplify decision-making for clients. The conversation also covers the critical role of sales team management, including motivation, tiering clients, and the crucial distinction between hunters and farmers in sales roles. Stay tuned for the next episode, which will shift the focus to the buy side and the navigation of JBPs by CPGs and suppliers.

Welcome to EP32 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this special Crystal Ball Predictions for 2026 episode, Grace & Co team Michael Islip and Lucy Bugler join us to discuss:Reflecting on 2025: Realities and Surprises• Amazon DSP's integration of the connected TV world • Criteo ads in Google 360. • Slower-than-expected influx of brand budgets• Consolidation in retail mediaPredictions for 2026Colin Lewis aka "Madam Zelda" turns the crystal ball towards the future. • The myth of a singular, comprehensive AI solution. • AI's integration into agencies involves strategic application rather than mass replacement. • Creativity in retail media campaigns.• Will Google become a major player in retail media, via AI search?Wild and Crazy Predictions• Could Tesco purchase ITV?• The unlikely but exciting prospect of an Amazon and Walmart merger• Will retai media hasten the Dead Internet Theory and agents click on retail media ads for rewards?

Welcome to EP30 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this episode:• Is Walmart really a retailer anymore and should your board stop thinking like a retailer?• We deep dive into the huge value of in store screens and how each screen location needs to be considered differently to give suppliers the best opportunities.• The latest from the Ascendant network event in London

Welcome to EP29 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this episode:• The Incrementality Myth • Winning With Media AgenciesThe podcast unpacks why the retail media industry has become overly fixated on incrementality, arguing that while measurement matters, it shouldn’t overshadow broader brand objectives or practical decision-making. We then dives into how retail media networks can effectively work with agencies to unlock brand budgets, emphasizing the need for a clear USP, clean audience data, and a long-term engagement strategy.

Welcome to EP28 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this episode:• Atlas Vs Google – Is the browser from ChatGPT a Google Ads killer?• Amazon no longer want to own shopping, they want to own advertising. That's the claim Viv makes as Colin explains what AWS RTB Fabric is• Media Upfronts are appearing more and more in the retail media world - what are they and why does every Hot Shot Retail Media Network need one?