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Retail Media Therapy

The Biggest Stories in Retail Media & Commerce Media brought to you by Grace & Co


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  • EP33 – How To Run A Retail Media Sales Team

    17:13|
    Welcome to EP33 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this episode of Retail Media Therapy, the focus is on the intricacies of building a successful retail media sales team and effective strategies for maximizing revenue. The discussion reveals:• The importance of mastering the basics• Creating compelling sales presentations,• The benefits of selling media packages to manage margins and simplify decision-making for clients. The conversation also covers the critical role of sales team management, including motivation, tiering clients, and the crucial distinction between hunters and farmers in sales roles. Stay tuned for the next episode, which will shift the focus to the buy side and the navigation of JBPs by CPGs and suppliers.

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  • EP32 – Crystal Ball Predictions for 2026

    23:20|
    Welcome to EP32 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this special Crystal Ball Predictions for 2026 episode, Grace & Co team Michael Islip and Lucy Bugler join us to discuss:Reflecting on 2025: Realities and Surprises• Amazon DSP's integration of the connected TV world • Criteo ads in Google 360. • Slower-than-expected influx of brand budgets• Consolidation in retail mediaPredictions for 2026Colin Lewis aka "Madam Zelda" turns the crystal ball towards the future. • The myth of a singular, comprehensive AI solution. • AI's integration into agencies involves strategic application rather than mass replacement. • Creativity in retail media campaigns.• Will Google become a major player in retail media, via AI search?Wild and Crazy Predictions• Could Tesco purchase ITV?• The unlikely but exciting prospect of an Amazon and Walmart merger• Will retai media hasten the Dead Internet Theory and agents click on retail media ads for rewards?
  • EP31 – Xmas Special: Who's on Santa's naughty list?

    18:52|
    Welcome to EP31 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this special holiday episode, we ask the BIG questions:• Who’s on Santa’s naughty list in Retail Media?• What do you get the retail media network that has everything (hello Amazon and Walmart)• Are Colin and Viv being fired?
  • EP30 – Is Walmart really a retailer? How to use in store screens properly

    23:12|
    Welcome to EP30 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this episode:• Is Walmart really a retailer anymore and should your board stop thinking like a retailer?• We deep dive into the huge value of in store screens and how each screen location needs to be considered differently to give suppliers the best opportunities.• The latest from the Ascendant network event in London
  • EP29 – The Incrementality Myth and Winning With Media Agencies

    24:01|
    Welcome to EP29 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this episode:• The Incrementality Myth • Winning With Media AgenciesThe podcast unpacks why the retail media industry has become overly fixated on incrementality, arguing that while measurement matters, it shouldn’t overshadow broader brand objectives or practical decision-making. We then dives into how retail media networks can effectively work with agencies to unlock brand budgets, emphasizing the need for a clear USP, clean audience data, and a long-term engagement strategy.
  • EP28 – Atlas the Google Ads killer? What's a Retail Media Upfront?

    18:45|
    Welcome to EP28 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this episode:• Atlas Vs Google – Is the browser from ChatGPT a Google Ads killer?• Amazon no longer want to own shopping, they want to own advertising. That's the claim Viv makes as Colin explains what AWS RTB Fabric is• Media Upfronts are appearing more and more in the retail media world - what are they and why does every Hot Shot Retail Media Network need one?
  • EP27 – Is Open AI friend or foe? Are you doing Sponsored Search right?

    25:47|
    Welcome to EP27 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.This episode: OpenAI announces Instant Checkout partners – is it friend or foe to retail media networks?The Trade Desk’s online gamble – partnering with Koddi and GoPuff to make Sponsored Products available on its platform. On The Couch: Are you doing Sponsored Search right? JamesTaylor, CEO, Particular Audience – an AI-native retail media and personalisation company – joins us to discuss the nerdy world of relevance gradients and getting the balance between organic products and sponsored ads right for shoppers.