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Relocation Leader
Trust as Currency and Continual Learning
Season 3, Ep. 12
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To view the video version, head to neirelo.com/allaccess
On this episode of Relocation Leader, Zac sits down with TJ Henderson, Director of Global Client Development at NEI Global Relocation, to discuss AI, continual learning, and how mobility partners earn trust in our changing industry.
Drawing on 20 years in relocation, TJ explains why relationships still matter, how mobility leaders are being asked to support broader business decisions, and why new technology should be judged by the problems it helps solve.
For HR and mobility leaders, the conversation offers a practical look at how competence, judgment, and consistent values help create partnerships clients can rely on.
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16. Best of RL: The Cost of Going at Relocation Without the Right Partners
19:24||Season 3, Ep. 16To view the video version of this podcast, go to neirelo.com/allaccessMobility professionals can manage a lot on their own, but the right partners can make the difference between simply moving someone and helping them move successfully and stay moved.On this special “best of” episode of Relocation Leader, Zac revisits conversations with Michelle Moore, President and CEO of NEI Global Relocation, along with Tom Fleming, Scott Chapman, Brett Parry, Derek Gregath, and Amy Smith.Together, they explore the value of choosing the right partners, building relationships that can withstand complex situations, preparing employees and families for the realities of relocation, and looking beyond benchmarks when designing mobility programs.For HR and mobility leaders, these conversations offer different perspectives on a common theme: strong relocation programs are built through trusted relationships, thoughtful decisions, and a clear understanding of what employees and organizations actually need.
15. Inside International Relocation: Solving Problems You Never See
23:34||Season 3, Ep. 15To view the video, go to neirelo.com/allaccessInternational relocations rarely go exactly as planned. Behind every successful assignment is a team coordinating immigration, temporary housing, household goods, destination services, and countless moving parts across countries and time zones.On this episode of Relocation Leader, Zac sits down with Janelle Brady, Regional Manager for Americas and EMEA, and Alia Mudloff, Lead Account Executive for International Services, to explore what life is really like behind the scenes of global mobility.They discuss the role of an international account executive, how they guide employees and HR teams through complex relocations, and why communication, critical thinking, and strong global partnerships matter when timelines change or unexpected challenges arise. Along the way, they share memorable stories from the field—including emergency relocations, unusual housing situations, and the realities of supporting employees around the world.For HR and mobility leaders, this conversation offers an inside look at the work required to turn complicated international assignments into successful employee experiences.
How Regional Culture Shapes Global Business
28:20|To view the video version of the podcast, go to neirelo.com/allaccessWhat happens when two places feel familiar, but operate by a different set of unwritten rules?Brett Parry from Aperian returns to Relocation Leader for a conversation on how regional cultures in the United States can mirror, contrast with, and sometimes mislead our expectations of business environments around the world. From San Francisco, Chicago, and Warsaw to London, Tokyo, and Sydney, the discussion explores how communication styles, relationship-building, trust, and workplace expectations can vary in ways that are easy to overlook.The takeaway is practical: cultural preparation is not about memorizing rules. It is about learning to question assumptions, read the room more effectively, and enter new environments with the awareness needed to build trust, adapt well, and succeed personally and professionally.
13. The Geography of Trust: Doing Business Across America
34:19||Season 3, Ep. 13To view the video version of this podcast, go to neirelo.com/allaccess.Relocating within the United States can involve more cultural adjustment than expected. Communication styles, trust, workplace norms, and family experiences can vary considerably from one region to another.Brett Parry of Aperian joins Relocation Leader to explore how regional differences across the Northeast, South, Midwest, Rust Belt, and West Coast shape business and everyday life.Part one of a two-part conversation on becoming more observant, adaptable, and prepared when relocating across the U.S.
11. WFH thoughts, Learning Cultures, Relocation Worries and much more! Best of Relocation Leader
28:31||Season 3, Ep. 11On this special “best of” episode of Relocation Leader, Producer Ben takes us through some of our most popular moments. Caitlin Dwyer, Olga Collin, Derek Gregath, and many more voices from across the global mobility space cover a host of topics, including industry-adjacent legislation and cross-cultural communication, and relocation as a talent strategy. For mobility leaders, we revisit the topics worth keeping on your radar, while also slipping in a few moments that might make you laugh, pause, or question how we got from relocation strategy to movie references quite so quickly.
10. Architecting Success
37:32||Season 3, Ep. 10Video Referenced at 24:14 : https://www.youtube.com/watch?v=5vnlrz1QQvoTo watch the video version, go to neirelo.com/allaccessOn this episode of Relocation Leader, Zac Turbes sits down with Tom Fleming, Director of Client Development at AltoVita, to explore how innovation is actually unfolding inside the relocation industry. From AI-powered matching tools to fully integrated accommodation platforms, the conversation focuses on how speed, connectivity, and real-time visibility are changing expectations for both clients and relocating employees.Together the team unpacks the tension between automation and empathy, the ongoing issue of fragmented service providers, and what a truly connected mobility ecosystem could look like.For mobility leaders, this episode offers a grounded look at where the industry is evolving and how tech is reshaping the landscape of service delivery.
9. Off Script Relocation
34:29||Season 3, Ep. 9To view the video version, go to neirelo.com/allaccessOn this episode of Relocation Leader, Producer Ben Phillips takes hosts duties and sits down with Zac Turbes, Director of Marketing and Communications at NEI, to unpack how global mobility has evolved beyond logistics into a strategic function. The team explores what it’s like getting into relocation for the first time, why relo decisions are fundamentally different from traditional purchases, how companies are using mobility to accomplish talent objectives, and why execution matters more than messaging in this space.
8. 2026 FIFA World Cup: Corporate Housing Impact
26:22||Season 3, Ep. 8What happens to corporate housing when the FIFA World Cup comes to your city? In this episode of Relocation Leader, Zac Turbes speaks with Henry Gager, CEO of Corporate Living, and the team unpacks how major events shape housing supply, impact cost, and force creativity. From media demand to alternative housing strategies, this conversation reveals the hidden pressures—and how mobility teams are staying ahead of the game.