Protect your money with FSCS

Join Farah and Denise as they explain the steps your claim goes through and the best way to stay up to date on your claim’s progress. They also explore what some of the claim statuses mean and share some particularly important ones to pay attention to.

Jess and Jordan set the record straight on the mistakes that people often make about FSCS. These are the things we often get queries about, including what we protect, how we’re funded and when we come into the process of a financial firm failing.

An insolvency practitioner (IP) plays a key role when a financial services firm fails and will work with FSCS to reduce the impact on the firm’s customers as much as possible. In this episode, Nigel is joined by his colleague Stef Parry and James Cameron from professional services firm PwC to explain what an IP does and how we work together.

What can you do if you disagree with our decision about your compensation claim? Being able to appeal is an important part of a fair claims service - listen to this episode to learn more about how our appeals process works.

The short answer is: potentially, yes! We usually talk about individuals claiming compensation, but we wanted to bring you an episode about our protection for small businesses, limited companies and charities. Join Jess and Amy as they explain it all.

FSCS was set up by the government, but we’re independent and are funded by the financial services industry. Join Amy and Jess as they explain what our annual levy is, how it funds the compensation we pay, and how we try to reduce it through our recoveries work.

Join host Nigel and Claims Specialist Caroline to learn about one of the lesser-known – but by no means less important – areas of our protection: mortgage advice and mortgage endowment claims.

“Most of us believe we’d never fall victim to a fraud or scam, but actually, it could happen to anyone.” In this episode, Gareth and James talk about common scams and fraud we see at FSCS, what you should and shouldn’t expect from us and the ever-evolving threat that scammers pose.