The New Adjuster Podcast

The continued conversation about how to get into adjusting for flood claims and how NFIP claims work, with guest Craig Fowler.

In this episode of the New Adjuster Podcast, we break down NFIP fundamentals and what new adjusters need to know to succeed in flood claims, with guest Craig Fowler, Executive Vice President of Flood at CNC. Learn what the National Flood Insurance Program (NFIP) is, how it differs from private flood insurance, and why NFIP claims are more rule-driven than standard property claims. We cover FEMA’s role, strict compliance requirements, and key guidelines every adjuster must follow.You’ll also understand the importance of the Proof of Loss, proper documentation, and what happens when mistakes are made on an NFIP file. Plus, we highlight recent NFIP updates, changes to timelines and compliance standards, and how they impact inspections and estimating.We dive into NFIP training and certification requirements, share field tips for inspections, and break down common mistakes new adjusters make—along with how to get deployed on flood claims.Subscribe for more adjuster training, tips, and industry insights, and check out past episodes to level up your career.

In the first episode of the 4th season of The New Adjuster Podcast, Murphy and Kelsey break down how to prepare for storm season the right way, and the biggest mistakes new (and even experienced) adjusters make every year.🎧 Subscribe for more real-world advice for new and growing adjusters #NewAdjuster #HurricaneSeason #InsuranceAdjuster #CatastropheClaims #StormPrep

You asked, we answered. In this special off-season Q&A, Murphy tackles your most-asked questions about claims adjusting. Fast, practical, and straight from the trenches—perfect for new adjusters planning their next move. Subscribe, leave a review, and send your questions for the next mailbag!

In this final episode of Season 3, The New Adjuster Podcast welcomes Pablo Gonzalez, an Adjuster Career Coach and mentor who has helped over 12,000 adjusters get licensed and find real traction in the industry.Whether you’re newly licensed or still figuring out your next move, this episode offers clear, practical advice for navigating the critical gap between passing your exam and landing your first deployment.🎙️ Topics Include:The #1 gap between licensing and getting hiredMentorship and accountability: what it really looks likeMindset tips for overcoming slow starts and rejectionRookie mistakes to avoidThe value of being bilingual in the claims worldTraits of adjusters who actually succeed long-term💡 Sponsored by Blue Leopard Agency. Start your smarter marketing strategy today at blueleopardagency.com🎯 Subscribe for more insider stories, strategies, and tools to thrive in your adjusting career.

Host Murphy sits down with veteran training manager Craig Fowler from CNC to unpack the critical role that focused, practical training plays in an adjuster’s success. Craig shares why some rookies tank while others thrive, how training differs between desk and field roles, and which skills new adjusters often overlook. You’ll learn how industry expectations have shifted over time, the top three things you should master early on, and actionable tips for continuing education—even after you’re licensed and in the field.Whether you’re fresh out of licensing or looking to sharpen your skillset, this episode delivers the training roadmap you need to stand out and succeed.Subscribe in your favorite podcast app so you never miss an episode!