Share

cover art for Your Staff Aren't Bairns! Why Parenting Your Team Is A Recipe For Disaster

Mind Your Business With Sara & Helen

Your Staff Aren't Bairns! Why Parenting Your Team Is A Recipe For Disaster

Season 1, Ep. 20

It's tempting to think of your staff as family, especially if you're a small business owner. But while everyone craves a happy workplace, it's imperative to maintain professional, adult-to-adult relationships with your team if you want your business to grow. Do not treat them like kids! Will you do a job instead of an employee because it's quicker to do it yourself? Is everyone always in agreement with you or reluctant to challenge your ideas? Does the thought of giving feedback to a colleague - because they are also a friend - fill you with terror? If the answer to these questions is 'yes', it's time to reconsider your approach to management. Sara and Helen explore the pitfalls of parenting your staff, and have oodles of practical advice to help you empower them. And in Over A Brew with Not On The High Street, we receive lovely words of wisdom from illustrator, designer and Tulustra founder, Lucy.

Useful Links



Our Website

Facebook Community

Instagram


Email: hello@mybpod.com

More episodes

View all episodes

  • 24. Make Buying Easy & Watch Sales Soar - How A Smooth Customer Journey Will Revolutionise Your Business

    50:06||Season 1, Ep. 24
    The harder it is for your customers to buy, the less they will. So, how do you make their journey as smooth as possible in order to secure sales? Sara and Helen have too many ideas to list here. Suffice to say, adopt at least a couple, and you will reap the rewards. And the best news? All of their learnings can be implemented relatively easily and at very little cost. As the girls say, this could be a huge game-changer for you and your business.
  • Your Questions Answered In Our Weekly Workshop

    15:08|
    Have you ever accepted business you didn't really want, been ignored by a would-be mentor or worried about the pros and cons of making a big hire? If so, you are not alone; Sara and Helen have too! And, rest assured, they've plenty of advice on all of the above - based on personal experiences good and bad. If you'd like to tap their brains in our weekly Q&A, email hello@mybpod.com or get in touch via the channels below.
  • 23. A Room 101 Special | Your Business Bugbears Revealed - But Will They Be Banished?

    36:06||Season 1, Ep. 23
    In a break from the norm, Sara and Helen ponder your ultimate business no-nos, and decide whether they are worthy of being sent for all eternity to Room 101. Think corporate jargon, absentee interviewees and AI emails! Helen exposes another scammer, Sara extols the virtues of partnering with a charity, and we also hear from Ivy from Wild About Flowers in our Not On The High Street feature, Over A Brew.
  • Backs Covered! Sara & Helen Solve Your Problems In Our Weekly Q&A

    15:27|
    How do you get your product in front of the right people? Sara & Helen know. Should you offer a free trial on your revolutionary software? They have thoughts! Is it a good idea to find a narrow niche, even at the expense of existing custom? Tricky, but ideas abound! Our weekly Q&A is a compendium of useful information for your business. Email your questions to hello@mybpod.com, or get in touch via the channels below.
  • 22. Points Win Prizes! How Loyalty Schemes Make Your Business Serious Cash

    46:46||Season 1, Ep. 22
    Mic drop: since Helen and Matt introduced a loyalty scheme to their business, all the usual sales metrics are off the charts. She and Sara share their considerable expertise on making the most of your existing customers by incentivising them to shop with you. Get it right, and it's a proper win / win; both you and your regulars go home very happy.
  • Our Entrepreneurial Agony Aunts Return To Answer YOUR Questions

    22:24|
    We start with a heart-breaking question from a tearful Jade, whose salon has been hit hard by cancellations now she's reached the VAT threshold and had to put her prices up. Sara and Helen not only provide a shoulder to cry on, but also plenty of advice on how she can get customers through the door. We also have suggestions on how to push sales when you're starting out with a new product, and how to go about filming promotional videos on yourself for social media. Email your queries to hello@mybpod.com or get in touch via the channels below.
  • 21. What Gets Measured Gets Managed - Your Monday Morning Business Health-Check

    44:24||Season 1, Ep. 21
    How do you attack the week when you return to your desk on Monday morning? Sara & Helen reckon it's the perfect time for targeted reporting on things like sales, margin and cashflow - not only to get your affairs in order for the week ahead, but also the months and even year to come. Because, in measuring what needs to be managed over the course of the next seven days, you should be able to identify what requires your attention in the medium and long-term too. As Helen says, 'bad news delivered early enough can become good news' - and the sooner you spot a potential problem the easier it is to resolve. In our feature Over A Brew in partnership with Not On The High Street, we have advice from Stephanie from StephieAnn Design, who makes handcrafted fashion, accessories and personalised gifts. Just like us, Steph is all about finding your tribe!
  • Consultancy Queens Sara & Helen Answer Your Burning Business Questions

    16:42|
    Could this be our best Q&A yet? Sara certainly thinks so. The girls deal with questions about social media, networking and email marketing agencies that are relevant to all small business owners. Email you queries to hello@mybpod.com, or get in touch via the channels below.