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Maximum Octane

Transparency, Accountability, and Clear Communication at the Service of Auto Repair Growth with Fred Gestwicki Jr

Ep. 107

What is the best way to create a culture that positively impacts your auto repair shop?

In this episode, Jason Patel, Geoff Berman, and ATI's Collision Division Vice President, Keith Manich, learn from Fred Gestwicki Jr. from Fix It With Fred about the multiple benefits of clear communication and transparency when building an exciting and growth-promoting culture. Fix It With Fred is an AutoTechIQ Certified shop, and a cutting-edge technology-equipped auto shop in Canton, Ohio, that has been committed to customer satisfaction for over 13 years.

Throughout this episode, you'll hear Fred's insights on building a positive work culture, providing proper training, and empowering internal customers to improve efficiency and productivity. You'll also hear Fred's thoughts on including different pay plans to incentivize employees, like progressive flat rates, hourly pay, and profit sharing, and why it's imperative to build on clear communication, transparency, and accountability for making any of those work.

In This Episode, You Will Learn:

  • A bit about Fred's background and Fix It With Fred's mission (2:40)
  • Why it is crucial to have someone who loves "handling numbers" (8:00)
  • Fred shares his thoughts on the benefit of including different pay plans (14:40)
  • Why proper training can help you make more money (22:10)
  • How to get ready for a mindset change as auto repair shop owners (27:00)

Connect with Fred Gestwicki Jr:

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