cover art for Is AI Here To Fix the Automotive Industry? An Insightful Conversation with Dan Garlock, Mike Bennett, and Ricky Jordan Jr.

Maximum Octane

Is AI Here To Fix the Automotive Industry? An Insightful Conversation with Dan Garlock, Mike Bennett, and Ricky Jordan Jr.

Ep. 105

Do you feel your auto repair shop is ready to embrace AI?

In this episode, we are joined by industry experts Dan Garlock, Mike Bennett, and Ricky Jordan Jr., who provide a glimpse into the automotive industry's future after the disruptive arrival of AI. Whether we see this "Google on steroids" as a powerful tool, an efficient assistant, or the little push humanity needed to lose its soul, AI is here to stay, and it seems the best way to deal with it is by learning how to do it.

Throughout this episode, you'll hear our guests' thoughts on using AI to improve customer service, streamline processes, and enhance marketing efforts. We also discuss whether AI is an industry savior or a tool to fix broken processes, how we can use it to improve business operations, how it can help us produce exceptional customer experiences and much more.

In This Episode, You Will Learn:

  • Is AI here to fix auto repair shops? (4:00)
  • About AI's potential to assist us in creating customer service of quality (8:10)
  • Why seeing AI as a definitive solution is a problem (16:30)
  • What's the balance between automated and human customer service (23:30)
  • If you have a process, AI can help you with it (27:50)

Connect with Mike Bennett:

Connect with Dan Garlock: 

Connect with Ricky Jordan Jr: 

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