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Let Me Call My Manager

The Real Side of Hospitality


Latest episode

  • 19. The Future of Sales

    18:11||Season 1, Ep. 19
    Listen in to the latest episode of the Hospitality Junior Board Podcast, where Yasmine Hammadache, General Manager at Hotel Indigo York, chats with Georgia Gordon, Sales Executive at Thorpe Park Hotel & Spa and Middleton's Hotel York. Together they dive into the stigmas surrounding hospitality, Georgia’s journey in hotel sales and the challenges of high turnover across the industry. 

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  • 18. The Grand Perspective

    19:46||Season 1, Ep. 18
    In this episode of The Hospitality Junior Board podcast, Yasmine Hammadache speaks with Olivia Odudu, Head of Marketing and Communications at The Grand, York. Together, they discuss the foundations of effective marketing strategy in the luxury hospitality sector, the importance of prioritising quality over speed, and Olivia’s experience balancing the demands of senior leadership with motherhood. 
  • 17. The Commitment to Kindness

    27:04||Season 1, Ep. 17
    Join Yasmine Hammadache, General Manager at Hotel Indigo York, as she chats with Phillip Bolson, Founder and Chairman of the Hospitality Junior Board. In this episode, they explore the power of kindness in leadership, reflect on Phillip’s inspiring career journey, and share his top tips for those in the hospitality industry. Plus, get the latest update on the newest cohort of the Hospitality Junior Board.
  • 16. Elevating Hospitality with Insight

    22:19||Season 1, Ep. 16
    Join The Hospitality Junior Board as Yasmine Hammadache, General Manager at Hotel Indigo York, catches up with Chris Cartledge CX Director at Insight 6. From starting out as a bartender to keeping restaurants afloat during COVID, and now helping hospitality businesses grow, this episode covers it all. We dive into how to take bold steps forward in your career and improve the customer journey along the way.
  • 15. Scaring Up Success

    34:07||Season 1, Ep. 15
    Join The Hospitality Junior Board, as Yasmine Hammadache catches up with Mark Mattinson, General Manager of The York Dungeon. From York’s most haunted corners to Mark’s journey from retail to Dungeon Master, this episode dives into the powerful connection between hospitality and tourism, and why one can’t truly thrive without the other.
  • 14. The Art of Hospitality

    28:45||Season 1, Ep. 14
    Join Yasmine Hammadache as she catches up with Kevin Gratton, Founder of Samphire and Sage. Listen in as we discuss Kevin's Journey from Chef to Hospitality Coach, the impact of mentorship, and social media’s role in modern restaurants.
  • 13. The Power of Pursuit

    19:49||Season 1, Ep. 13
    Join The Hospitality Junior Board as Yasmine Hammadache catches up with Ned Samuels, Regional Sales Executive at Splendid Hospitality Group. Listen in as Ned discusses his hospitality journey, breaking barriers and creating his own success.