Leadership Lowdown

On this week’s Leadership Lowdown, Danielle Rickert, Owner of Sir Speedy Prescott, shares why caring is the one thing you cannot teach. Danielle talks about building a team that genuinely loves what they do, thrives on customer appreciation, and takes pride in delivering great experiences every day.It’s a motivating conversation about culture, hiring with intention, and creating an environment where people feel valued, grow into their potential, and are part of something bigger than themselves.Hosted by Jodi Low and powered by BBB and U & Improved, Leadership Lowdown brings you authentic stories of leaders who lead with trust and heart.New episodes every Thursday at 6:00 a.m.

On this week’s Leadership Lowdown, Marc Erpenbeck, President of George Brazil Plumbing and Electrical, shares why protecting a company’s legacy matters. Marc talks about honoring the values the business was built on, choosing to remain independent in an industry increasingly shaped by private equity, and ultimately transitioning the company to an employee owned model.It’s a thoughtful conversation about ethics, legacy, and building a company where people are proud to put their name behind the work they do.Hosted by Jodi Low and powered by BBB and U & Improved, Leadership Lowdown brings you authentic stories of leaders who lead with trust and heart.New episodes every Thursday at 6:00 a.m.

Watching your parents work that hard leaves a mark. For Anna Lam, it became the entire foundation of how she leads.This week on Leadership Lowdown, Anna Lam, Founder and CEO of Penguin Payment Advisors, shares how growing up watching her family build a life through sheer effort shaped her commitment to serving small and family-owned businesses with transparency and honesty. In an industry not exactly known for straight answers, she's doing it differently.Hosted by Jodi Low and powered by BBB and U & Improved, Leadership Lowdown brings you authentic stories of leaders who lead with trust and heart.New episodes every Thursday at 10:00 a.m.

This week on Leadership Lowdown, Marcy Maslov, Founder of e-Factor!®, shares how mentorship and resourcefulness shaped her entrepreneurial journey. After being laid off from corporate life, Marcy sought guidance from organizations like the BBB, SCORE, and the SBDC, leaning into coaching, training, and good old fashioned door knocking long before social media made connection easy.It’s a motivating conversation about resilience, mentorship, and doing the work to create your own path.Hosted by Jodi Low and powered by BBB and U & Improved, Leadership Lowdown brings you authentic stories of leaders who lead with trust and heart.New episodes every Thursday at 6:00 a.m.

This week on Leadership Lowdown, Alison Schmitt, Chief Client Officer at LT marketing agency, shares what it truly means to live and lead with aligned values. She opens up about the importance of ensuring your personal and professional principles match, and how acting with integrity, unity, and boldness shapes both culture and results.It’s a thoughtful conversation about values-driven leadership and showing up every day with purpose and conviction.Hosted by Jodi Low and powered by BBB and U & Improved, Leadership Lowdown brings you authentic stories of leaders who lead with trust and heart.

What does it actually mean to lead with empathy? Not as a buzzword, but as a daily practice?This week on Leadership Lowdown, Jim Triggs, President and CEO of Money Management International, shares how leading from lived experience shapes culture in a way that retention numbers don't lie about. His call center teams average 12 years of tenure, and he'll tell you exactly why.If you lead people and want them to stick around, this one's for you.Hosted by Jodi Low and powered by BBB and U & Improved, Leadership Lowdown brings you authentic stories of leaders who lead with trust and heart.

New episode out now!On this week’s Leadership Lowdown, Gregg Cantor, President and CEO, and Rachel Cantor Walker, Vice President of Operations at Murray Lampert, share what makes their work truly rewarding. From seeing clients bring their newly finished spaces to life to building a strong sense of camaraderie within their team, they reflect on the moments that make all the hard work worth it.It’s a meaningful conversation about purpose, teamwork, and finding fulfillment in both the people you serve and the people you work alongside.Hosted by Jodi Low and powered by BBB and U & Improved, Leadership Lowdown brings you authentic stories of leaders who lead with trust and heart.New episodes every Thursday at 6:00 a.m.

This week on Leadership Lowdown, Ville Houttu, Founder and CEO of Privv, reflects on what truly makes an entrepreneur. Ville shares why resilience is the common thread among founders who succeed, whether that grit is something you are born with or something that gets sharpened over time. He talks candidly about tenacity, learning through experience, and how mentorship and momentum continue to shape an entrepreneurial mindset.It’s an intriguing conversation about resilience, growth, and the determination it takes to keep moving forward, even when the path is not always easy.Hosted by Jodi Lowe and powered by BBB and U & Improved, Leadership Lowdown brings you authentic stories of leaders who lead with trust and heart.New episodes every Thursday at 6:00 a.m. MST

This week on Leadership Lowdown, Lindsey Rushing, President of Peerless Plumbing, shares how creating a positive, supportive culture keeps her team motivated and engaged. From celebrating wins to learning from mistakes, Lindsey explains why accountability and encouragement go hand in hand. By ending tough conversations on a high note and recognizing great work, she has built an environment where people want to improve and show up better every day.It’s a motivating conversation about leadership, growth, and building a workplace where positivity fuels performance.Hosted by Jodi Lowe and powered by BBB and U & Improved, Leadership Lowdown brings you authentic stories of leaders who lead with trust and heart.