Driving a hard bargain can create more harm than good. In his latest paper, Wharton’s Maurice Schweitzer explains why negotiators need to think about the long-term relationship with their counterparts.

Successful negotiators are frequently seen as uncompromising winners, but driving a hard bargain can create more harm than good. In his latest paper, Wharton’s Maurice Schweitzer explains why negotiators need to think about the long-term relationship with their counterparts.

How to Build a Better Relationship at the Bargaining Table

A new study co-authored by Wharton’s Ingrid Nembhard finds that patients who are treated with empathy have better health outcomes. She explains why empathy in health care delivery should become standard.

Why Empathy in Health Care Matters

In this episode of Leading Diversity at Work, Wharton’s Stephanie Creary joins two disability advocates, who happen to be passionate about space, to discuss inclusivity in the workplace and beyond.

<p>Access the full transcript on <a href="https://knowledge.wharton.upenn.edu/podcast/knowledge-at-wharton-podcast/improving-accessibility-in-the-workplace-and-in-space/" rel="noopener noreferrer" target="_blank">Knowledge at Wharton</a>.</p>

Improving Accessibility in the Workplace – and in Space

In this episode of Leading Diversity at Work, Wharton’s Stephanie Creary talks with two experts about inclusive storytelling and why it’s important for organizations to embrace diverse narratives. 

Diversity at Work: Why Inclusive Storytelling Matters

Wharton finance professor Itamar Drechsler discusses what led to the collapse of SVB and the questions it raises for banks, depositors and regulators going forward.  

Lessons from the Silicon Valley Bank Collapse

Wharton professors Christian Terwiesch and Karl Ulrich discuss their new book, 'The Innovation Tournament Handbook,' a how-to manual for generating winning ideas and solutions in any organization.

The Innovation Tournament Handbook: A Conversation with Christian Terwiesch and Karl Ulrich

What is the best medium for communicating with consumers? It depends on the content, according to the latest research from Wharton marketing professor Jonah Berger.

How the Medium Shapes the Message in Marketing

Customers are unhappy when their favorite retailers make it harder to earn rewards, as Starbucks, Dunkin’ and Best Buy have recently done. But firms have to walk a fine line between customer loyalty and profits, says Wharton’s Raghuram Iyengar.

The Brewing Backlash Over Rewards Programs

Wharton’s Matthew Bidwell thinks the slew of new salary transparency laws sweeping the nation will help advance pay equity, although it may not raise salaries overall.

Will Salary Transparency Become Standard?

In this episode of Leading Diversity at Work, Wharton’s Stephanie Creary leads a discussion on how major legal and policy decisions, including Florida’s Stop WOKE Act, are affecting diversity, equity and inclusion efforts.

How National Politics Are Impacting DEI in the Workplace