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Insurance Covered

The birth of an MGA (With James Sterling & Charles Boorman)

Season 5, Ep. 5

Welcome to Insurance Covered, the podcast that covers everything insurance. In this episode Peter is joined by two guests, Charles Boorman, CEO and James Sterling, Head of Claims, at Kayzen Specialty a new MGA, and in this episode we discuss the story of how Kayzen was formed.


In this episode we discuss:


  • A recap on what an MGA actually is and what role they play.
  • How MGA's differ from insurers.
  • Who Kayzen are and what lines of business they write.
  • Why Charles decided to start an MGA.
  • Why Kayzen decided to both underwrite and manage the claims.
  • The plans for Kayzen's future.


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