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TD Synnex Is Innovating to Enable MSPs in Hybrid Transformation
On today's episode of The Microsoft Hybrid Cloud Partners Podcast, Fede Pacheco and Adam Burke talk to TD Synnex as they dive into the role that Indirect Providers play in enabling managed service providers (MSPs) in this evolving tech landscape with AI. Steve Groth, Director for Azure North America at TD Synnex, shares insights on how MSPs are adapting to AI and highlights trends such as business growth, addressing the skills gap, and the increasing importance of services. The discussion touches on real stories that Steve and his team have experienced over the year and how TD Synnex has supported its channel through financial, operational, and professional services. Steve also introduces their new MSP Evolve program, which aims to help MSPs navigate these challenges.
In this episode you’ll learn:
- How MSPs are exploring ways to incorporate AI into their services to enhance customer solutions
- The resources TD Synnex offers to enable partners in their hybrid cloud journey
- The synergies between TD Synnex and the DCO team at Microsoft for partners modernizing from SPLA
Some questions we ask:
- Why should MSPs consider public or hybrid cloud solutions even if they’re profitable today?
- How does TD Synnex support MSP partners in building their Azure practice?
- Why is TD Synnex a big believer in the DCO program?
Resources:
- Connect with the Datacenter Optimization team
- Join the Hybrid Cloud Partners LinkedIn Community
- Learn more about the solutions discussed in our Hybrid Cloud eBook
Related Microsoft Podcasts:
Discover and follow other Microsoft podcasts at microsoft.com/podcasts
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12. Live from Microsoft Ignite – RSM Talks Private to Public Cloud, Security, and AI
37:19||Season 1, Ep. 12On today's special edition of Microsoft Hybrid Cloud Partners podcast, Fede Pacheco and Adam Burke are live from Microsoft Ignite in Chicago, and joined by Drew Wilson and Seth Bacon from RSM. RSM has evolved from its roots as a tax firm into a digital-focused firm offering Microsoft technologies, including cloud and generative AI services. Drew and Seth discuss RSM's 98-year history, their shift to the public cloud, and their unique focus on helping mid-market businesses navigate digital transformations. They also highlight RSM's industry-driven approach, collaborating with clients to address specific challenges, and the value of in-person networking at Microsoft Ignite. In this episode you’ll learn:Why RSM shifted from a private cloud to Azure to better serve its clientsHow Microsoft Ignite strengthens RSM's relationships through in-person networkingThe role of security and AI in creating business opportunities Some questions we ask:How has trust in the public cloud, especially Azure, changed over the years for your clients?What was your experience persuading your leadership to embrace the public cloud?What advice would you give to partners based on your story? Resources:Connect with the Datacenter Optimization teamJoin the Hybrid Cloud Partners LinkedIn CommunityGet the deck and links from Fede and Adam’s Ignite presentationRelated Microsoft Podcasts: No Slides Attached PodcastThe Microsoft Threat Intelligence PodcastThe BlueHat Podcast Discover and follow other Microsoft podcasts at microsoft.com/podcasts11. Live from Microsoft Ignite - Profitable Paths for SPLA Modernization
21:39||Season 1, Ep. 11On today's special edition of Microsoft Hybrid Cloud Partners podcast, Fede Pacheco and Adam Burke are live from Microsoft Ignite in Chicago, discussing key moments and takeaways from the event. They provide an insider look at their Theater Session: Profitable Paths for SPLA Modernization for ISVs and Hybrid Cloud Partners. Fede introduces the concept of the adaptive cloud and how this strategy has allowed over 500 SPLA partners to unlock cloud economics for over 2,000 customers in their servers, including Rackspace Technologies. Adam walks through the economics of this transition as partners unlock the operational and financial benefits of selling through Microsoft’s Cloud Solution Provider channel. In this episode you’ll learn: Why partners are encouraged to position themselves as technology strategists How CSP and MCA are available to support partners’ profitable modernization paths SPLA partners are increasing profits transitioning to Arc Enabled SQL Some questions we ask: What were some of your favorite announcements from Microsoft Ignite? How do programs like CSP and MCA-E help partners modernize profitably? What’s new with Windows Server 2025 and hot patching? Resources: View Adam Burke on LinkedIn View Fede Pacheco on LinkedIn Related Microsoft Podcasts: No Slides Attached Podcast The Microsoft Threat Intelligence Podcast The BlueHat Podcast Discover and follow other Microsoft podcasts at microsoft.com/podcasts10. Nerdio Aims to Help MSPs with 3 Clicks
33:29||Season 1, Ep. 10On today's episode of The Microsoft Hybrid Cloud Partners Podcast, Fede Pacheco and Adam Burke are joined by Joseph Landes, co-founder and CRO of Nerdio, who shares insights into his journey from Microsoft employee to founding Nerdio. Joseph explains how Nerdio was built specifically to support managed service providers (MSPs) in adopting Microsoft Azure, emphasizing simplicity through their 3-click management philosophy. He discusses Nerdio’s mission to empower MSPs to transition from on-premises solutions to the cloud efficiently, helping them grow their cloud practices with minimal complexity. Plus, Joseph shares a special invitation for NerdioCon 2025. In this episode you’ll learn: Why interacting directly with customers and partners provides valuable business insights The importance of using tools that reduce friction for MSPs The value of modernizing from Remote Desktop Services (RDS) Some questions we ask: Can you tell us about Nerdio and why you started the company? What’s going on at Nerdiocon 2025? Why should an MSP choose Microsoft as their cloud provider? Resources: Connect with the Datacenter Optimization team Join the Hybrid Cloud Partners LinkedIn Community Register for NerdioCon 2025 Try Nerdio for your business Get in touch with Joseph Landes: jlandes@getnerdio.com Related Microsoft Podcasts: No Slides Attached PodcastThe Microsoft Threat Intelligence PodcastThe BlueHat Podcast Discover and follow other Microsoft podcasts at microsoft.com/podcasts9. PAX8 Builds Winning Formula to Kickstart SPLA Partners
22:14||Season 1, Ep. 9On today's episode of the Microsoft Hybrid Cloud Partners Podcast, Fede Pacheco and Adam Burke are joined by Angelika Schmeing, Senior Director for Pax8 Microsoft Alliances. Angelika shares Pax8's approach to supporting managed service providers (MSPs) in adopting hybrid cloud practices, emphasizing the importance of security, cloud scalability, and AI integration. She highlights their Azure Kickstart program to onboard new partners, their enablement resources, and their partnership with Microsoft to help MSPs grow their Azure cloud practices. In this episode you’ll learn:Why organizations choose hybrid cloud solutions despite a successful private cloudHow Pax8 enhances Azure Kickstart with Microsoft’s DCO teamFuture cloud adoption insights for SMBsSome questions we ask: What are the biggest trends you see in the SMB market?How does Pax8 support partners' hybrid cloud strategies?What role does security play for new MSP partners?Resources:Connect with the Datacenter Optimization teamJoin the Hybrid Cloud Partners LinkedIn CommunityLearn more about the solutions discussed in our Hybrid Cloud eBookPax8 AcademyPax8 MarketplacePax8 eventsRelated Microsoft Podcasts:No Slides AttachedThe Microsoft Threat Intelligence Podcast Discover and follow other Microsoft podcasts at microsoft.com/podcasts7. The Top Secret Tools for Hybrid Cloud Success
16:47||Season 1, Ep. 7On today’s episode of The Microsoft Hybrid Cloud Partners Podcast, Fede Pacheco and Adam Burke discuss the best tactics for scaling profitability using Microsoft’s DCO (Data Center Optimization) program. They discuss three key resources available to partners: Cloud Ascent, which helps partners identify and prioritize customer opportunities; ARAE, the Azure Rapid Assessment Estimator for quick cost estimations; and the Cloud Migration Factory, which provides Microsoft-funded resources to assist with migrations and hybrid deployments. Adam highlights the success partners have found with these tools, including increased Azure adoption and efficient customer migration processes. The episode concludes with a testimonial from Michael Gauthier of Heartland Business Systems, who shares how engaging with the DCO team on their website significantly boosted their Azure business and overall growth. In this episode you’ll learn:How Cloud Ascent helps partners identify and prioritize customer opportunitiesLeveraging ARAE to estimate Azure migration costsMicrosoft-funded resources to assist with migrations and hybrid deployments Some questions we ask:How does the Cloud Migration Factory fit into your customer deployments?How could Cloud Ascent increase your closing rate with customers?How has Heartland Business System benefited since they signed up to talk to the DCO team? Resources: Connect with the Datacenter Optimization teamJoin the Hybrid Cloud Partners LinkedIn CommunityCloud Ascent is available in Partner CenterCloud Migration Factory: contact CSU_MigrationFactory@microsoft.comAzure Rapid Assessment EstimatorLearn more about the solutions discussed in our Hybrid Cloud eBookBlog: Maximize your cloud hosting strategy in 2024: Success stories from our partners Related Microsoft Podcasts: No Slides Attached PodcastThe Microsoft Threat Intelligence PodcastThe BlueHat Podcast Discover and follow other Microsoft podcasts at microsoft.com/podcastsDownload the Transcript6. 1,000 SPLA Partners Are Scaling Profitably with DCO
21:19||Season 1, Ep. 6On today's episode of The Microsoft Hybrid Cloud Partners Podcast, Fede Pacheco and Adam Burke delve into the benefits and strategies of helping more than 1,000 SPLA partners scale profitably in the through Microsoft's Datacenter Optimization (DCO) program. Adam explains how the DCO team guides them in growing their businesses by integrating Microsoft's hybrid cloud solutions. Fede poses insightful questions about these strategies and their practical applications, while Adam answers from his experience talking to partners and customers daily. The episode features a detailed discussion on leveraging programs like Cloud Solution provided and the Microsoft AI Cloud Partners Program to enhance profitability and streamline operations. The conversation culminates in an interview with Ed Guarrieri from CBIZ CompuData, who shares the company’s successful transition from a private to a public cloud model, highlighting significant revenue and profit growth. In this episode you’ll learn:Partners care about growing their business and managing costs effectivelyThe DCO team offers tailored guidance and resources to optimize profitabilityCBIZ CompuData is a success story of scaling profitablySome questions we ask:How to balance the short and long term success of your hybrid cloud organization?What have we learned about the right approach of transitioning from SPLA to the hybrid cloudWhat key advice would you give to partners who are just beginning their journey with Azure? Resources:Microsoft Case Study: CompuData grows 25% year over year, increases cloud revenue by 250% by migrating from private cloud to Microsoft Azure with Ingram MicroConnect with the Datacenter Optimization teamJoin the Hybrid Cloud Partners LinkedIn CommunityLearn more about the solutions discussed in our Hybrid Cloud eBookBlog: Maximize your cloud hosting strategy in 2024: Success stories from our partners Related Microsoft Podcasts: No Slides Attached PodcastThe Microsoft Threat Intelligence PodcastThe BlueHat Podcast Discover and follow other Microsoft podcasts at microsoft.com/podcastsDownload the Transcript5. Creciendo rentablemente con la nube híbrida (En Español)
17:52||Season 1, Ep. 5[This episode is recorded in Spanish. You can find a version with closed captions in English, Portuguese, and French in our YouTube channel] En este episodio del Hybrid Cloud Partners podcast, Fede Pacheco invita a Isaac Arellano para una edición especial en español. Isaac nos cuenta del éxito que ha con decenas de socios en LATAM con el programa de Datacenter Optimization (DCO). Su principal objetivo ha sido encontrar caminos de mayor rentabilidad para los socios bajo SPLA. En la segunda parte del episodio, Eliseo Acosta de Alestra México nos cuenta su experiencia trabajando con el equipo de DCO y explorando oportunidades en la nube híbrida como Azure Arc. La conversación se centra en la importancia de encontrar oportunidades rentables que acompañen las últimas innovaciones en tecnología. En este episodio aprenderás Sobre el programa de Datacenter Optimization para socios en Latinoamérica Las oportunidades de exporar la nube híbrida para escalar tu negocio rentablemente La historia de éxito de Alestra México con Azure Arc en el último año Algunas preguntas que hacemos: ¿Cuales son los aprendizajes que ha tenido Isaac trabajando con socios en LATAM? ¿Qué impacto ha tenido el equipo de DCO para Alestra? ¿Qué recomendaciones tendrías para los socios de Microsoft que tienen SPLA y quieren explorar la nube híbrida? Resources: Conecta con Isaac y el equipo de Datacenter Optimization Únete a nuestra comunidad de LinkedIn Aprende más sobre nuestras soluciones con el Hybrid Cloud eBook Related Microsoft Podcasts: No Slides Attached Podcast The Microsoft Threat Intelligence Podcast The BlueHat Podcast Discover and follow other Microsoft podcasts at microsoft.com/podcasts Download the Transcript4. Tierpoint Launches Hybrid Solution with Azure Stack
33:16||Season 1, Ep. 4On today's episode of the Microsoft Hybrid Cloud Partners Podcast, Fede Pacheco and Adam Burke discuss the options that partners have to stabilize their hosting costs amidst current market volatility. Andrew Cook from the DCO team joins to provide an overview of solutions like Azure VMware Solution (AVS) and Azure Stack HCI. In the second half of the podcast, Greg Ahlheim and David McKenney from TierPoint share insights on how they have responded to the market: with the launch of a hybrid private cloud built on Azure Stack. They discuss the importance of value and cost efficiency, highlighting how this solution helps customers achieve cost targets without sacrificing innovation. In this episode you’ll learn: The benefits of native Azure integration on-premises with Azure Stack HCIMigrating VMware workloads “as-is” to AVSTierPoint’s best practices with the public and hybrid cloudSome questions we ask:What are the options that partners and their customers have with rising costs?How does TierPoint’s new hybrid private cloud on Azure Stack offer additional value to customers?How do hybrid offers fit into the opportunities that customers have with their technology solutions? Resources: Connect with the Datacenter Optimization teamJoin the Hybrid Cloud Partners LinkedIn CommunityLearn more about the solutions discussed in our Hybrid Cloud eBookBlog: Rising costs? Discover the benefits of Azure VMware Solution and Azure Stack HCIAzure Stack HCI CatalogRelease: TierPoint Launches Hybrid Private Cloud Built on Microsoft Azure Stack and the Dell APEX Cloud Platform Related Microsoft Podcasts: No Slides Attached PodcastThe Microsoft Threat Intelligence PodcastThe BlueHat PodcastDiscover and follow other Microsoft podcasts at microsoft.com/podcastsDownload the Transcript