AHWAM Podcast

What does it really mean to put the “Customer" at the center of Real Estate Experience?In this episode of An Hour With A Manager Podcast, Ubong Mathew sits down with Michael Brandt a senior Customer Experience expert, Founder, Consultant, and an Educator with over 25 years of experience, to discuss how real estate businesses across the globe can build stronger relationships by communicating honestly, listening better, and responding to what customers actually need not what they need. They discussion highlighted some important key points; Why customer requirements should come before property recommendations; The importance of listening, honesty, and responsiveness; How poor property matching creates frustration and erodes trust; Why leaders must model customer-centric behaviour; The evolving real estate landscape and the impact of remote work; What emerging professionals need to develop a customer-centric mindset; How Customer Journey Mapping can can uncover customer pain points.At the heart of the conversation our guest left a simple principle “BE CURIOUS ABOUT YOUR CUSTOMERS AND TAKE THE TIME TO UNDERSTAND WHAT THEY REALLY NEED” Subscribe & Listen to the full episodes and share your thoughts#ahwampodcast #customerexperience #realestate #leadership #podcast #ai #africa #europe

Is Affordable Housing really a Pricing Problem or an Accessibility and Product-Design Problem?In this episode of An Hour With A Manager Podcast, Ubong Mathew sits down with Tobi Oyetunji, Lead Product Manager and founder of product & People to explore how Prop-Tech, Product thinking, Trust, and Government Collaboration can shape the future of Real Estate in Africa. The conversation explores - Rent-To-Own, Land Banking, Flexible Payments, Transparency, Ai and Diaspora Investment. Tobi also shares how he bought his first plot if land through a flexible payment structure and what that experience reveals about making property ownership more accessible. Listen to full episode and share your thoughts. #AHWAMPodcast #affordablehousing #proptech #realestate #africa #leadership

Everyone says Africa’s biggest problem is leadership.But what if the real problem is outdated systems?In this episode, we challenge the assumption that public sector transformation only depends on “better leaders” and explore why digital systems, e-governance, citizen-centred innovation, and institutional reform may matter even more.If you are a policymaker, entrepreneur, public servant, founder, student, or leader interested in Africa’s future, governance innovation, and digital transformation, this episode offers practical insights you can apply immediately.Subscribe to An Hour With A Manager for more conversations with African leaders, innovators, policymakers, founders, and professionals shaping the future of leadership and management across the continent.

You can’t build sustainable systems without sustainable partnerships.Today, we discuss what actually makes public-private partnerships work, exploring how governments, private sector leaders, and non-profits can collaborate to build systems that last beyond political cycles, funding shifts, and short-term thinking.Featuring global experts with 20+ years of cross-sector experience, this conversation goes beyond theory into real-world execution, leadership challenges, and strategic decision-making.For African leaders, institutions, and professionals, the future depends on how well we collaborate across sectors, not just on policies but on execution.Follow for more leadership conversations shaping Africa’s future.

We often talk about government failure.But what if the real gap is citizen engagement?In this episode of An Hour With A Manager, Dr. Adetola Salau shares the real dynamics of governance, beyond politics, beyond policy, and into what actually drives impact.From public-private collaboration to citizen accountability, this conversation explores why governance must be a continuous dialogue, not a one-time event.More importantly, we break down how:- Citizens can directly influence policy through structured engagement- Governments can build systems that actually respond to feedback- Education must evolve to prepare future-ready citizens in an AI-driven worldDownload the AHWAM Magazine for deeper executive insights: https://selar.com/735747273cFollow AHWAM for weekly conversations at the intersection of management, leadership, and systems thinking.

Workplace wellness in Nigeria is becoming one of the most important conversations for business leaders, HR managers, and founders. As organizations push for productivity, many employees are quietly paying the price with burnout, chronic stress, and declining health.Our guest, Dr. Patrick, shares deep insights on the true meaning of wellness, why many corporate wellness programs fail, and how Nigerian organizations can build healthier work environments that support both business goals and employee wellbeing.For business leaders, managers, and HR professionals, this episode offers practical insights on how to rethink employee wellbeing as a core part of business infrastructure.Because at the end of the day, productivity without health is not sustainable.Subscribe for more conversations with African leaders on management, leadership, workforce strategy, and business growth.

Employee retention in Nigeria is becoming one of the biggest challenges for SMEs, startups, and growing companies. In this episode, we break down why HMO in Nigeria should not be treated as a staff benefit, but as business infrastructure that directly impacts productivity, retention, and long-term profitability. Many Nigerian businesses still see Health Maintenance Organization (HMO) plans as an expense. But the cost of staff turnover, burnout, absenteeism, and disengagement is often far higher than the investment in employee wellness. If you are a founder, HR manager, COO, or business leader in Nigeria, this conversation will help you rethink: • How to reduce staff turnover in Nigeria • Why employee retention strategies fail • The real cost of employee attrition • How HMO improves workforce productivity • Why wellness is infrastructure, not HR policy • How SMEs can structure affordable HMO plans Retention is not about perks. It’s about systems. And health is one of the most overlooked systems in Nigerian business growth. Subscribe for weekly insights on leadership, workforce performance, and business strategy in Africa.

Work-life balance is not a luxury, especially in fast-paced cities like Lagos. We are excited to have Nkechi Ogunjiofor, a preventive health advocate with over 20 years of experience in community healthcare, speak about mental health, burnout, and the silent pressure professionals carry. You’ll learn practical tools you can apply immediately, including breathing exercises, gratitude routines, grounding techniques, and daily wellness habits that improve clarity and long-term productivity. Subscribe for more leadership conversations shaping Africa’s next generation. Download the latest issue of Managers' Corner Magazine now: https://anhourwithamanager.com/mc-magazine/ #MentalHealthNigeria #WorkLifeBalance #LeadershipWellness #BurnoutPrevention #AnHourWithAManager