188 – Say Goodbye to Friction
Nate Treloar from Orbita is in the house to share some provocative thinking about conversational AI, including voice and chatbots, and the very latest on how these technologies are providing flexibility and convenience. Nate dives deep into why we should be actively working to reduce friction, as well as the limitations of these technologies while their adoption is still evolving. All that, plus the Flava of the Week about what happens when healthcare organizations admit that they haven’t been bold enough in their thinking.
Shout-out to the Shift.Health Content Network for spreading the awesome, yo!
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