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143 – Is Consumer-Centered Healthcare Possible?

Season 5, Ep. 143

Season 5 kicks off with style as Jared and new co-host Zain Ismail embark on a new quest to discover whether it’s possible at this point in time for healthcare organizations to provide the experiences that consumers demand. In this episode, you’ll hear how culture and organizational structure keep getting in the way, the effect of hierarchical silos, and the benefits of widening our aperture to see more opportunities.

All that, plus the Flava of the Week about the destination where we want to go with the the Digital Transformation Movement, and the 4-1-1 from Bryan Cush about what he’s hearing from his digital marketing clients.

Thanks to the Shift.Health Content Network for spreading the awesome, yo!

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