cover art for Consumer duty is a matter of 'unfinished business' for FCA

FTAdviser Podcast

Consumer duty is a matter of 'unfinished business' for FCA

This week FTAdviser deputy news editor Sonia Rach was joined by Alexandra Roberts, head of regulatory policy and compliance at Pimfa, Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute and Andrew Green, head of compliance helpdesk at Threesixty Services to discuss the consumer duty and the impending July 31 deadline.

Guests acknowledged some of the key challenges firms are facing ahead of the looming deadline and how they are preparing for it.

Given it has now been 10 years since the Retail Distribution Review came into effect - which has been labelled as one of the biggest changes to the adviser marketplace - guests discussed whether the consumer duty will have the same impact and could transform the industry further.

Connell said the consumer duty is the FCA:s focus on aspects of the RDR that are 'unfinished business'.

The FTAdviser Podcast is the podcast for financial advisers, brought to you by FTAdviser. Each week, FTAdviser is joined by guests for the industry to discuss the week in news and pressing industry issues.

More episodes

View all episodes

  • Where are we one year on from consumer duty?

    Amy Austin, News Editor at FTAdviser, discusses how the industry has found consumer duty a year after it was introduced with Mark Pittaccio, business consultant and behavioural economist at Quilter Financial Planning, Dan Scholey, COO of Moneyhub and Victor Sacks, IFA at VS Associates.They look at how consumer duty was an opportunity for advisers to explore what they were offering to clients and look at what they could improve.They also discuss how consumer duty may change over the next few years with the emergence of technology.
  • What do mortgage lenders think of the new govt’s housing policies?

    FT Adviser's Chloe Cheung speaks to Kate Davies, executive director of the Intermediary Mortgage Lenders Association, and Ross Dalzell, managing director of property at Aldermore about Labour's housing plans, what lenders think of these policies, and why IMLA has urged the government to review regulatory barriers to first-time home ownership.
  • Passing the business from father to son

    In this episode of the FT Adviser Better Business podcast we look at succession planning.We speak to father and son adviser duo Jon and Ben Lancaster about their succession process, reflecting on what has gone well and what they would not rush to do again.
  • What the election result means for pensions, tax and housing

    Labour has won by a landslide in the 2024 General Election but what does this mean for tax policy, people’s pensions and housing?Amy Austin, news editor at FT Adviser speaks to Claire Trott of Technical Connection, Ray Boulger of John Charcol and Matthew Todd of RSM to delve into what Labour's pension review could look like, whether inheritance tax could see reform and if any changes could be made to stamp duty.
  • Why people feel less safe than in 1994 (and what to do about it)

    The Doomsday clock, which was created in 1945 by Einstein and Oppenheimer, and is run by the Bulletin of the Atomic Scientists, said the world was at 90 seconds to midnight. This indicates how vulnerable we are globally to man-made threats. This year, as tensions rise, the world goes to the polls, new friendships are forged and old alliances are put under strain, ordinary people can indeed feel closer to midnight. Are we safe? And if we are not, how can we plan for our futures, or for the next generations? Should we be worried about our portfolios or our supply of shotgun cartridges? When it comes to financial planning, how can advisers help shape clients' response to world events, rather than having them make knee-jerk reactions.Talking to FT Adviser editor Simoney Kyriakou is Daffyd Rees, an award-winning business journalist by background, a former policy adviser to the UK Prime Minister Tony Blair and is now a senior adviser to leading UK and international companies for SEC Newgate. 
  • What the UK and Australia can learn from each other on retirement income advice

    Anne Fuchs, executive general manager at the Australian Retirement Trust and Jonathan Hawkins, propositions lead at Bravura solutions discussed what the UK and Australia can learn from each other when it comes to retirement income advice.As well as what providers should be doing to help more savers seek advice.
  • Meet the woman who wants to own a share in every UK listed company

    The Engagement Appeal's founder, Sheryl Cuisa, has a plan to follow in the footsteps of Wilma Soss and the other so-called Corporate Gadflies, who were pioneers in corporate activism in the 1940s. These women used shareholder meetings as platforms to advocate for gender equality and transparency in corporate boards. Cuisia, who currently has about 700 companies in her portfolio and aims to have them all - and engage with as many of them as humanly possible, talks to FT Adviser editor Simoney Kyriakou about why she believes engagement is so vital.
  • What to expect from the general election

    With the UK general election mere weeks away, FT Adviser's senior reporter Alina Khan speaks to Simon Harrington, head of public affairs at Pimfa, Ollie Saiman, co-founder of advice firm Six Degrees, and Tom Selby, head of public policy at AJ Bell, about the main parties' manifestos and what the implications of certain policies could be for advisers and their clients. 
  • What you need to know about doing a podcast

    Podcasts have become a great way to communicate with clients, peers and colleagues, but when it comes to delivering great content, you really need to have a plan in place. In this editor's podcast from FT Adviser editor Simoney Kyriakou, production specialist and seasoned broadcaster Tariq Aziz provides top tips for getting started and upping your podcast game. This podcast qualifies for CPD.