Share

cover art for Making digital advice work in small firms

FTAdviser Podcast

Making digital advice work in small firms

Offering automated advice alongside a firm's normal proposition can be a good way to attract younger investors, but there are a few things advisers should consider before building and running such a service.

We speak to James Anderson, IFA at Westminster Wealth and CEO of digital advice service AllAdvised and Peter Ridlington, CEO & founder of Ningi, about what it takes for SMEs to offer digital advice.


More episodes

View all episodes

  • Let's fix letters of authority in 2025

    27:48|
    Letters of Authority are still the bane of advisers and clients. Even pledges during the pandemic years to improve automation and processing times have fallen by the wayside, as some advisers have reported to FT Adviser delays of months - six months in once case - in getting clients transferred to and set up with providers, due to issues caused by delays in letters of authority. 2025 must be the year when this appalling lack of service and outdated processing comes to an end. And here to talk with FT Adviser's Simoney Kyriakou about their campaign is Scott Phillips, founder and chief of The Pension Lab and one of the founder members of The Fix LoA (Letters of Authority) Action Group - FLAG for short.  
  • No rate war on the horizon

    31:56|
    Key moments for house buying, such as April's stamp duty change, are often preceded by mortgage lenders cutting rates in a battle for business. But not this year, according to the guests on this episode of the FT Adviser In Focus podcast. Ben Perks, managing director of Orchard Financial Advisers, Justin Moy, managing director of EHF Mortgages, and Kelsey Phillips, head of specialist lending at Arose Finance, discuss the year ahead for property.
  • Markets risk complacency on the Trump trade

    30:34|
    In this episode of the FT Adviser podcast we look at the year ahead for investments and explore the potential impact of monetary policy, president Trump and geo-politics on global markets and asset classes.The guests are Mitch Reznick, head of fixed income at Federated Hermes Limited, Neil Goddin, head of equities and multi-asset at Aegon Asset Management, and George Fox from the Merlin multi-asset team.
  • What the Budget has meant for first time buyers

    34:39|
    In her maiden Budget, Rachel Reeves announced she would not be extending stamp duty thresholds for first time buyers nor did she increase the Lifetime Isa cap.FT Adviser senior reporter Alina Khan speaks to Brian Byrnes, head of personal finance at Moneybox, Ray Boulger, senior mortgage technical manager at John Charcoal, and Danny Norris, mortgage and protection specialist at Premier Property Solutions, to find out how first time buyers will be impacted and what can be done to get more people on the property ladder.
  • Living with Parkinson’s disease

    31:05|
    In this edition of the editor’s podcast, which qualifies for 30 minutes of CPD, Simoney Kyriakou speaks to Gary Shaughnessy, former chief executive of Zurich’s European Business, about the challenges and myths around Parkinson’s disease.Shaughnessy was diagnosed with Parkinson’s in 2015 and has since been a voracious campaigner for Parkinson’s UK, earning a CBE for his work on its board and chairing the charitable Z Zurich foundation. 
  • There are so many different issues that sit under the term 'service'

    33:38|
    Financial services companies are an extremely mixed bunch when it comes to service. Provider service levels have been exceptionally high for some, and abysmal for others, across all sectors: platforms, pensions, investments, mortgages and everything in between. Here to join us to discuss all things service is Steve Nelson, insight director for the Lang Cat consultancy, which has just released its own research into provider service (November 29).
  • Tech, tariffs, and Trump: the future of US equities

    36:04|
    The latest FT Adviser podcast, hosted by Ima Jackson-Obot, deputy features editor, delves into the future of US equities as Donald Trump's administration prepares to take office. Joined by Kevin Boscher, managing director – Jersey and chief operating officer of Ravenscroft, and Blair Couper, investment director at Abrdn, the discussion explores market reactions, policy impacts, and sector-specific challenges. Topics include trade tariffs, deregulation, portfolio diversification, and the role of geopolitics. With insights into tech, renewables, and nearshoring trends, this episode provides valuable perspectives for investors and advisers alike.
  • What has been getting under advisers' skin this year?

    31:46|
    One of the places advisers and brokers love to discuss the big issues that are affecting them and their clients is on the Cherry Forum. Joining FT Adviser editor Simoney Kyriakou on the latest Editor's Podcast, Silas Lees, founder of WiggyWam and sales director for the Cherry Forum, talks about service, technology and mental health: three huge topics advisers have been discussing over 2024.
  • How Labour's Budget has changed financial planning

    26:05|
    It's been two weeks since Rachel Reeves's first Budget as Chancellor and already financial advisers are adapting their strategies. Carmen Reichman speaks to advisers Ollie Saiman, lain McLeod and lan Cook about how they are responding to Labour's many tax changes.