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FT Listen to Lucy
Why the most successful people just say no
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The main difference between yes and no is that one is easy and the other hard, says Lucy Kellaway
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04:46|After 32 years, you are still an enigma, says Lucy KellawayHow I lost my 25-year battle against corporate claptrap
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05:01|Apple's $5bn headquarters is the world’s most expensive office and Steve Jobs' last posthumous hurrah, says Lucy KellawayDon't listen to prigs: profanity is glorious
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04:41|The tables are turning on Ikea and the fashion for Skandi tat, says Lucy Kellaway. Image credit: Chris TosicAmy the robot wants my job, but she's no match for me
04:22|Voice bot Experimental Amy might represent serious competition if what she produced was halfway decent, but it isn't, says Lucy Kellaway