Fixable

You can’t avoid stress altogether, but you can choose the kind that helps instead of harms. In this Quick Fixes episode, Anne and Frances are joined once more by Master Fixer Kelly McGonigal to tackle three listener questions in under 30 minutes. One listener asks how to spot the early signs of burnout, another worries about adding the stress of a new job to their already stressful home life, and a final Fixer wants help breaking a compulsive email-checking habit.Featured guestFollow Kelly McGonigal on Instagram and at https://www.kellymcgonigal.comBuy Kelly's book Joy Is a Risk Worth TakingConnect with the teamFollow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok

We all deal with stress in our lives, and it’s tempting to try to avoid it altogether. But the people who face stress head-on often handle it most skillfully. In this episode, Anne and Frances are joined by Kelly McGonigal, a health psychologist and lecturer at Stanford University who studies different ways people respond to stress. Together, they unpack practical strategies to strengthen your stress response, examine the choices and attitudes of people who thrive under pressure, and explore the benefits of a “challenge” mindset for you and your team. Kelly also shares nine simple strategies for finding courage in high-stress moments, and makes the case that joy is a risk worth taking.Featured guestFollow Kelly McGonigal on Instagram and at https://www.kellymcgonigal.comBuy Kelly's book Joy Is a Risk Worth TakingConnect with the teamFollow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok

Do you feel like work is taking over your life? Guy Winch is a psychologist and author of the book Mind Over Grind: How to Break Free When Work Hijacks Your Life. In this episode, Anne sits down with Guy at the annual TED conference in Vancouver to discuss the insidious ways work can follow you home and how to set boundaries to avoid burnout. They dig into the harmful effects of after-hours rumination, share practical rituals to help you separate work from the rest of your life, and offer tips on how to take a truly restorative vacation. Featured guestFollow Guy Winch on Instagram, LinkedIn, and at https://www.guywinch.com/Buy Guy's book Mind Over GrindConnect with the teamFollow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok

Southwest has long been a beloved, low-cost airline with free checked bags, minimal fees, and one class of seating that made flying feel simple and fair. But recent reversals of those policies, in favor of the bottom line, have left both customers and employees feeling betrayed. In this Unsolicited Advice segment, Anne and Frances take a closer look at what Southwest got so right in the beginning, the decisions that led to this moment, and what CEO Bob Jordan could still do to turn the plane around.Connect with the teamFollow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok

When it comes to many jobs—think food service and frontline retail—conditions can be miserable and demoralizing. But it doesn’t have to be that way. In this episode, Anne and Frances call in MIT professor Zeynep Ton, author of The Good Job Strategy and founder of The Good Jobs Institute, to investigate the systems that make jobs bad and reveal what it takes to make them better for everyone. Zeynep breaks down the four elements of her “good job strategy,” and together they look at companies that have made these changes and are outperforming because of it. Featured guestFollow Zeynep Ton on LinkedIn and at https://www.zeynepton.com/Connect with the teamFollow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokChaptersWHAT IS A GOOD JOB AND WHAT ARE THE STAKESCOMPANY EXAMPLES THAT USE THE GOOD JOB STRATEGY DOING IT SMALL SCALE WITH MOE’S ORIGINAL BBQFOUR OPERATIONAL CHOICES THAT LEAD TO GOOD JOB OUTCOMES1- FOCUS AND SIMPLIFY 2 - STANDARDIZATION & EMPOWERMENT3 - CROSSTRAINING4 - OPERATE WITH SLACKHOW TO APPLY THESE CHANGES TO YOUR SMALL TEAM

What gets in the way of good communication? In this special Quick Fixes episode, Anne and Frances are joined by Matt Abrahams, Stanford lecturer and bestselling author of Think Faster, Talk Smarter, to answer questions from listeners about how to communicate effectively. One listener struggles giving feedback to their elders, and another has a hard time speaking from the heart. A third listener finds themself getting defensive when asked questions, and the last caller wants to learn to speak like a leader without using empty jargon.Featured guestFollow Matt Abrahams on Instagram, LinkedIn, and at https://mattabrahams.com/Connect with the teamFollow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok