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Episode 17- Ollie Hart

Season 1, Ep. 17

Happy New Year everyone and welcome to episode 17 of Finding Fairhealth!


After hearing from Ollie you can’t help but feel full of enthusiasm and I couldn't wait to share his energy with you all.

Ollie fills us in with his journey he has been on leading to managing patients using person centred care (2mins). We discuss what person centred care actually means for both the doctor and the patient (4mins 30). We talk about the practical application of person centred care as a GP (5mins 50s) and he gives an example of how this has worked specifically for one of his patients (8mins 30s). Ollie tells us about patient activation (10mins) and how important knowing a patient's level of activation is in supporting them to decide the next steps in their care. We discuss how we manage patients with a lower level of activation particularly in the context of complexity, deprivation and tackling health inequalities (12mins 30s). Ollie highlights the importance of building trust and rapport and avoiding blame (14m 30s). We discuss managing the GP consultation in respect to a patients's individual context and the social determinants of health(16mins 30s). Ollie also mentions the importance of building relationships with his patients over time (19mins) and we also discuss how it makes us feel as clinicians when managing patients who are lower in activation (21mins).

Ollie works in leadership roles locally and nationally and he explains how he brings in his experience as a health coach (24mins 30seconds) into these roles. He also explains how the health coaching approach can take the pressure off clinicians, boost staff morale and help us in looking after ourselves as health professionals (28mins). Before moving on to his best book and genie wish, Ollie gives us his run down of the challenges going forward in 2021 (30mins 30s). He stresses the importance of involving communities and acknowledging different patient contexts in how we weave in tackling health inequalities in everything that we do. 


Ollie’s best books and resources (35mins 40s) 


Ollie’s genie wish (39mins 30 seconds)


Further resources



More Episodes

7/24/2020

Episode 15- Julie Duodu and Lucy Carter

Season 1, Ep. 15
Finding Fairhealth through making Black Lives Matter.In this episode we talk to Dr Julie Duodu and Dr Lucy Carter. I can’t stress enough how incredible these two ladies are and what a pleasure it was to be (a small) part of their conversation. Julie is a GP in Leeds working at York Street practice, a large inner city practice in Leeds serving the homeless population. Lucy is a GP in the culturally diverse borough of Hackney in London.As much as I try to make some of these episodes short and a quick listen, I can't do that for them all! This is a longer episode than usual, but I think you’ll understand why, as the conversation just flowed, all the time covering important and fascinating ground. I hope you enjoy hearing the experiences of these amazing women.We kick off with Lucy and Julie filling us in with how they are both doing in this challenging time (3mins). We discuss the opportunity the events of recent months have given to talk more about race (6mins). We cover the challenges with talking about race (6mins) and becoming more comfortable with being uncomfortable(8mins). Julie and Lucy share a mutual feeling of being proud of their heritage but feeling a pressure to fit in (12m20s). We discuss how society’s attitudes have impacted on the journey to where they both are now as GPs (18m40s) and how hard they have had to work to get to where they are now (22mins).Lucy and Julie share their experiences of attitudes to race in the workplace (23mins 20s). They share stories and experiences over the years of how race has impacted on their relationship with their patients (24mins). We discuss being labelled as ‘the black doctor’ (27mins) and having to negotiate racism in their everyday work including what happens when patients refuse to see a health professional based on the colour of their skin (29m30s).We go on to discuss the importance of good leadership in having a unified stance on anti-racism (34m 40s) and supporting health care professionals in situations where they have been treated badly. We also talk about the importance of representation and diversity in leadership and how inspiring and impactful this can be early in a career and beyond (37mins)I ask Lucy and Julie how race impacts on health inequalities amongst their patient population (39mins). We discuss COVID-19 and how race and ethnicity impacts the patients in their communities, including childhood obesity(40mins), access to health care (43mins) and mental health problems. We talk about medical education and teaching being orientated around the white normal and how looking into the future this needs to change (41mins).We discuss Lucy and Julie’s views on some of the solutions to dealing with race and health inequalities for our patients (46m 35s) including:Recognising that health inequalities exist and that race plays a huge part in this;Opening up spaces in the workplace to explore biases;Decolonising medical curriculums, defaulting from the white standard;Increasing the diversity of race and ethnicity in leadership roles;Keeping the conversation about race going into the future (53m 10s);As always we finish with books, further resources and one magic genie wish from both Lucy and Julie (60m).Lucy’s resourcesBrit-ish: Race Identity and belonging by Afua HirschRobin DiAngela White Fragility: Why is is so hard for white people to talk about racismJulie’s recoursesNatives by AkalaSuperior by Angela SainiColour brave rather than colour blind TEDTalk by Mellody Hobson Further resourcesMessage from Simon Stevens on Black Lives Matter and health inequalitiesMind the Gap Handbook of clinical signs on black and brown skinAllyship
5/13/2020

Episode 14- Jonathon Tomlinson

Season 1, Ep. 14
In this episode we catch up with Dr Jonathon Tomlinson, an amazing GP in Hackney. Jonathan fills us in with how he is getting on during the coronavirus crisis. He shares his experience working in a practice in one of the hardest hit areas for coronavirus in the UK (1min 40). He tells me how his team has acted quickly to manage the acute situation but also continues to support the long term conditions for many of his patients in the community.We talk about some of the many changes in primary care over the last few weeks (5min 40s). These include; phone and video consultations; losing the GP waiting room; sharing clinical decisions and talking more with colleagues. We discuss the effects of coronavirus on those people living in deprivation (10mins 10s) and Jonathon shares some experiences from his practice and his patients (11mins). Jonathan talks about the social determinants of health and the importance of prevention along with all the stuff we are seeing in the media at the moment like PPE (14mins 50s) .One of the things that GPs can do is advocacy and Jonathon was keen to discuss the work of Dr Rudolf Virchow 1821-1902 (19mins). Virchow is famous for saying that politics is nothing but medicine on a large scale and that our role as doctors is to show the link between social conditions and medical diseases (21mins). Jonathan explains why Virchow's message is particularly relevant at the moment. We explore the role of a GP in advocacy and coordination of a response to support those who are most in need and vulnerable. We discuss how much our job in primary care should include advocacy on behalf of our patients (26mins) and Jonathon offers some ideas for some steps clinicians can take forward to achieve this. Jonathon mentions collaboration, networks (e.g. The Deep End Network), treating long term conditions. We finish our conversation talking about the importance of caring for our patients (28m 55s), Jonathon shares his favourite book (32m 10s), and he tells us what his magic genie wish would be (34m 40s).Jonathon’s recommended BookLet Us Now Praise Famous Men by James Agee (photographs byphotographer Walker Evans)Other reading“Caring Effects” Julian Tudor-Hart and Paul Dieppe (mentioned at 30mins 50s)Jonathon’s excellent blogMy (Rachel's) favouritesIf you want to learn more about advocacy and Rudolf Virchow Jonathon has written lots about trauma informed care but this one will get you startedCoronavirus consulting and more about Jonathon’s experiences over the last few monthsYou can also find Jonathon on tweeting on being a GP and topics related our discussion @mellojonny
4/17/2020

Episode 13- James Matheson

Season 1, Ep. 13
Dr James Matheson shares his experience on what is going on at his practice in Oldham, Greater Manchester, during this worldwide pandemic. James highlights how we are uniquely well placed in primary care to identify those most in need.James shares some of the positive stories of support during this crisis. He gives an example of how those living with homelessness have been housed almost overnight after years struggling to achieve this. We also talk about what we can learn from this crisis to support the most vulnerable in the future.Alongside seeing patients with Covid-19, James discusses the importance of continuing day to day care especially for the most vulnerable. He shares some of the things individual GPs can do to support these vulnerable people and how we can identify and reach out to those people most in need. We discuss the risk of Covid-19 for patients living in deprivation, but also the impact of little or no financial reserve during this time. He talks about some of the vulnerable groups that are particularly likely to suffer during this crisis. He mentions those living with homelessness, Gypsy and Travellers, refugees and migrants.To finish James tells me why he is feeling positive about the future.Please check out a recent blog post Fairhealth in the time of Covid-19 from Dr Tom RatcliffeThe RCGP are releasing some guidance on supporting vulnerable patients very soon. Keep an eye out on their resource hub and I will also post a link here.