cover art for Hayley Budd - Creating Innovation Opportunities

Empower Talks - Insurance Careers

Hayley Budd - Creating Innovation Opportunities

Season 1, Ep. 22

Sam talks with Hayley Budd about their time working together at Liberty and Hayley’s journey into the ‘clandestine world of innovation’.

Hayley built her own niche career to follow her passion and shares how she created a movement and innovation community within her organisation alongside her day job. She discusses how she took the work she was doing ‘off the side of her desk’ into a role as a Business Analyst where she began moulding the job into what she wanted.

After a decade working at the same company, Hayley tells Sam about her move into product innovation and the challenges she encountered being a new face in a completely different culture during a pandemic, and how she learnt the importance of social capital along the way.

In this episode, Hayley addresses some of the key questions facing innovation in insurance, looking at:

How we create the Insurance Company of the future?

How we create new operating models?

What does the underwriter of the future look like?

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