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Agentic AI and Change Management Lessons for Modernizing Systems

Season 3, Ep. 13

In this episode, Sophie and Jenay talk with Brian Zahn and Eric Markle from The George Washington University about their experience using agentic AI to modernize enterprise systems, improve developer productivity, and manage organizational change.

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  • 14. The Swiss Army Knife of Security and Privacy Awareness

    38:24||Season 3, Ep. 14
    Sophie and Jenay are joined by Wendy Battles and Ben Woelk live at the EDUCAUSE Cybersecurity and Privacy Professionals Conference to share practical ideas for the essential, yet challenging, work of building cybersecurity awareness in higher education.
  • 12. The Assessment Debate in an AI World

    53:29||Season 3, Ep. 12
    Sophie and Jenay talk with Hans van Oostrom and Liz Norrell about findings from the 2026 EDUCAUSE The Impact of AI on Learning Assessment Report and how AI is reshaping conversations about learning assessment in higher education.
  • 11. How the Liberal Arts Became Countercultural (and Essential) in the Age of AI

    48:33||Season 3, Ep. 11
    Sophie and Jenay talk with guests Jason Gulya, Deseree Probasco, and Bethany Smith to discuss the indispensable value of the humanities as a proxy for larger conversations around the benefits of liberal arts education and higher education in general.
  • 10. Signals of Change, AI, and Tensions Around the Value of Higher Ed

    45:41||Season 3, Ep. 10
    Sophie and Jenay discuss findings from the 2026 EDUCAUSE Horizon Report Teaching and Learning Edition and their implications for higher education institutions with Michael LaMagna, Kim Arnold, and Nicole Muscanell.
  • 9. How Higher Ed Can Innovate on AI Without Sacrificing Privacy

    39:29||Season 3, Ep. 9
    Recorded live at the 2026 EDUCAUSE Cybersecurity and Privacy Professionals Conference, Sophie and Jenay talk with Ben Archer and Michael Tran Duff about frameworks for supporting innovation in higher education while protecting data privacy in the age of AI.
  • 8. Beekeepers, Space Stations, and the (Possible) Future of Higher Ed

    46:09||Season 3, Ep. 8
    Sophie and Jenay are joined by Kathe Pelletier and Silvina Padilla to discuss potential futures of higher education and technology. They share insights from discussions facilitated by The 100 Year EdTech Project that consider what higher education, and the world, could look like in fifty years and the actions we can take now to build our preferred future.
  • 7. The Human Side of Data at Any Scale

    49:50||Season 3, Ep. 7
    Sophie and Jenay talk with Nadeem Syed of Western Governor's University and Shannon Shank of California Institute of the Arts about how institutions of any size can consider foundational approaches to data for informed decision-making.
  • 6. Technology for Student and Faculty Freedom

    50:56||Season 3, Ep. 6
    Sophie and Jenay are joined by undergraduate student Freddy Ramirez, faculty and AI innovator Ayham Boucher, and researcher Kristen Gay to discuss the 2026 EDUCAUSE Students and Technology Report and its real‑world implications for students and faculty.