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Eat Sleep Work Repeat - better workplace culture
The Future Office
What can we learn about what is going to happen next with work by chatting to the leaders of the sector that supplies our workplaces? You might think very little. There’s certainly no shortage of people in the commercial property sector who have been intent on suggesting that we need to go back to the rat race of all office/all the time.
But in that space there are some visionaries who are helping us seeing what is staring us in the face. Last year we’ve spoken to Antony Slumbers, on the newsletter I’ve shared links to the Work Bold podcast by Caleb Parker.
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Today I add Richard Pickering to that list. I was delighted to hear Richard, someone whose writing I’ve been following for a couple of years, speak at an event I was presenting at.
We had such a stimulating discussion on the sidelines that I was desperate to persuade Richard to come on here to talk. Richard is the Chief Strategy Officer at Cushman & Wakefield, one of the largest commercial real estate services companies in the world. His job is to make sense of the changes happening in the demand for property and to advise clients where we’re going.
He’s straight talking - both about what the office needs to adapt and how this is going to have ripple effects for companies and cities.
We talk about:
- How we’ve only just started understanding different modalities of work
- How firms might start including commuting time in the working day
- How cities might start offering public transport for free
- How cities will become younger
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Eat Sleep Work Repeat is made and hosted by Bruce Daisley.
More episodes
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224. Flourishing at Work
39:11||Season 12, Ep. 224Daniel Coyle returns to reflect on what has changed since we last spoke. He's moved attention to an examination of what contributes to us getting a fulfilling experience from work - and life.We talk attention, community and the way that great teams demonstrate 'group flow'. We also delve into some research by Nick Epley that I've covered on the newsletter, that suggests we're terrible at predicting what will make us happy.If you like this check out the previous episodes with Daniel:Dan Coyle can fix your broken cultureThe Culture Code
223. What makes for the Best Place to Work
22:18||Season 12, Ep. 223I'm joined by Daniel Zhao, chief economist of Glassdoor, who talks me through their new rankings of the best places to work in 2026.It's an intriguing list, is a car wash really better than some of the most famous tech brands in the world?The ranking allows us to explore what we want in a job: culture, connection, progression and autonomy.Bad culture is 7 times more powerful driving quitting than salary: hear Charlie and Donald Sull talk about Glassdoor dataGlassdoor: Top US places to workGlassdoor: Top UK places to workFull transcript on the website
222. Culture is built on 'moments of truth'
31:46||Season 12, Ep. 222Kevin Green is the Chief People Officer for First Group.He's set about reinventing the culture of the organisation from the ground up.I heard Kevin speak at an event last year was completely bowled over by the way he talked about culture and the way he was trying to build it. I think you'll love this discussion. There's a full transcript on the website.Also mentioned: Waitrose culture episode with Lord Mark Price
221. People-watching in the workplace
42:32||Season 12, Ep. 221Dr Karen Bridbord is the author of a new book, The Relationship-Driven Leader that invites us to bring a psychologist's lens to our job and the relationships with those around us.Her perspective is to use psychology to understand the person in front of you to interpret the world through their eyes. If you’ve got a controlling boss or someone who behaves in a way that impacts your life she helps you unpick what’s going in their head. The Relationship-Driven Leader: Strengthening Connections to Enhance Productivity and Wellness at Work
220. What Gen Z need from work
38:38||Season 12, Ep. 220Gen Z have been shaped by recessions, the pandemic, geopolitical instability, not to mention financial insecurity and world changing technology.That's the finding of the Edelman Gen Z Lab as told to me by the leader of the project Jackie Cooper. Most powerfully she explains that Gen Z's have a 'visceral need for safety' - that's financial, social, cultural and even physical.They respond to fear by asking questions and wanting to be heard, which older generations often misread as entitlement or disrespect for hierarchy.Politically, Gen Z is fragmented. Younger Gen Zs, especially boys/young men, are leaning more conservative and drawn to strong-man archetypes; older Gen Zs, shaped by Obama / BLM, are more idealistic about progressive politics. Algorithms and “TikTok-isation” amplify those splits.I was blown away to see Jackie Cooper from Edelman talk about the research that the company has done to understand the new generation of workers entering the workplace - I think you'll love this discussion. You can read the report hereFull transcript on the website.
219. Is training really corporate sludge?
42:21||Season 12, Ep. 219Most company training is a waste of time that turns firms into bureaucratic sludge holes. That’s roughly the conclusion of today’s episode which is a conversation with Andre Spicer and Mats AlvessonThey have a new book out The Art of Less. Andre has been a guest a few times before - way back in 2018. This podcast is old. In 2018 this podcast was ahead of Steven Bartlett’s Diary of a CEO at the top of the podcast charts. (Andre talking about open plan offices)The idea that much of what companies do is related to their self identity, what the company aspires to be in the world - with the end result that it doesn’t achieve these things.Things we discuss:'The Death of the Corporate Job'how 'initiative-itis' is dragging down organisationshow training is corporate sludge that doesn't achieve its goalscorporate culture as an act of 'grandiosity'
218. Strong team identity delivers success
45:24||Season 12, Ep. 218Jeremy Holt is a psychologist and leadership coach who has spent more than 20 years helping teams get better. Read his research about better team results.This episode is the third part of a series about the power of identity in teams. Listen to the other Eat Sleep Work Repeat episodes about identity.Jeremy posting about identityWatch the Lebron documentary More Than a GameJeremy's book For the Love of the Game
217. To understand leadership, you need to understand identity
51:51||Season 12, Ep. 217This is the second part of an interview with Professor Alex Haslam, the world's leading voice on the study of social identity.You can hear the first part of this interview on the website.In this discussion we talk how social identity can help us understand leadership.Alex talks about the CARE model of leadership.C - Create the groupA - Advance the group (sometimes over themselves)R - Represent the groupE - Embed the group identity in everyday life for the groupIf you're interested in exploring Alex's recent contributions to discussions on leadership and culture these papers are a great place to start:Zombie LeadershipHuman Me-sources or Human We-sources - exploring leader narcissismAlex Haslam is Professor of Social and Organisational Psychology at the University of Queensland. He is one of the world’s leading researchers on group dynamics, leadership, and identity. Over the past three decades, Alex has helped reshape our understanding of how people think, feel, and behave as members of groups, and why social identity is central to motivation, resilience, and effective teamwork.
216. Everything is identity
43:03||Season 12, Ep. 216“Why are we so fixated on the individual self? I think it was a big con. The individual self is a relatively modern invention. The idea that human psychology is about the individual self was really an analytical fiction that was devised in the 20th century.”This is the first part of a wide-ranging discussion with Professor Alex Haslam. He talks us why our group identities are so essential to us and define who we are as adults. He quotes his mentor John Turner who said, 'Social identity is what makes group behaviour possible'. By the time you've finished with this episode I'm sure you'll agree.Check out an utterly brilliant talk by Alex - consider this the best training you could send yourself on.Alex mentions his partner Cath Haslam, who is also a psychologist.Full transcript and notes are on the website - along with an Identity playlist of episodes. Alex Haslam is Professor of Social and Organisational Psychology at the University of Queensland. He is one of the world’s leading researchers on group dynamics, leadership, and identity. Over the past three decades, Alex has helped reshape our understanding of how people think, feel, and behave as members of groups, and why social identity is central to motivation, resilience, and effective teamwork.Alex is co-author of The New Psychology of Leadership and The New Psychology of Sport and Exercise, and his work has been applied widely—from health and education to business, politics, and the military. With over 300 research articles and multiple international awards to his name, Alex is recognised as a pioneer of social identity theory in practice, showing how a sense of “us” can unlock extraordinary human potential.