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How to make EVs the easy choice for consumers
With changes to the energy price cap, helping consumers make the right choice when it comes to owning and charging an EV is now an expected part of the car buying process. However, when we speak to retailers it's an area that needs to feel easier and simpler to explain.
Charlie Cook founded @rightcharge and was the second employee at @octopus EV so what he doesn't know isn't worth knowing.
This brand-new series is designed to help automotive professionals understand technology and how to harness its full potential to drive efficiency and create a more connected customer experience.
Explore how technology is shaping the future of automotive retail and what it means for our customers. Be part of the conversation and don’t forget to subscribe wherever you get your podcasts.
#DrivetimePodcast #AutoTech #Keyloop
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18.5. Gear change – From lost leads to loyal customers
16:35||Season 1, Ep. 18.5In this Gear Change episode, we welcome back Anson Moniz, VP of Product at Keyloop, for a deeper dive into the strategies and insights from our main episode on supply and demand.This time, we focus on retailer KPIs, lead conversion challenges, and the exciting innovations shaping automotive marketing.They cover:- Omnichannel retail strategies for modern consumers- Using AI to nurture leads and improve conversion- Why personalisation beats mass email marketing- Insights from other verticals like travel and e-commerce- The role of account areas in building long-term customer relationshipsDrivetime is the global auto tech podcast helping you navigate the fast-moving world of automotive innovation.
Part 4 of Drivetime on the road at the EV Summit
49:32||Season 1Our bonus content continues with the fourth and final instalment of Drivetime at the EV Summit 2025.In this special episode recorded live at the EV Summit, we bring you insights from industry leaders shaping the future of electric mobility. From consumer advocacy to charging infrastructure and the skills gap in EV servicing, this episode is packed with practical takeaways for retailers, OEMs, and anyone passionate about the EV transition.Guests include: Victoria Edmonds – CEO of EVA England Steve Gardener – CEO of Petalite Erin Baker – Editorial Director at AutoTrader Amy-Jane Marsden – Managing Director of ProTech Automotive AcademyThese are “all killer, no filler” conversations with some of the leading voices in the EV space.Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world ofautomotive innovation.
18. Succeeding in supply, demand and digital retail
48:58||Season 1, Ep. 18In this episode of Drivetime, we sit down with Anson Moniz, VP of Product at Keyloop, to unpack two of the most critical challenges facing automotive retail today: Supply and Demand.From inventory management to digital marketing strategies, Anson shares practical insights on how retailers can optimise stock, streamline processes, and convert more leads in an increasingly digital-first world.Talking points include: How to achieve a single view of inventory across new, used, and pipeline stock Why real-time vehicle status is essential for multi-channel remarketing The role of dynamic pricing and transaction data in smarter stock decisions How to create a clean, conversion-focused website that drives leads Why account areas and renewal journeys are game-changers for retention The future of Sales Hub and how it simplifies lead-to-sale workflowsDrivetime is the global auto tech podcast helping you navigate the fast-moving world of automotiveinnovation.
Drivetime on the road at the EV summit - part 3
47:48||Season 1The bonus content continues this week with part 3 of our EV Summit series. In this episode, we dive into the big conversations shaping the electric vehicle landscape. From legal frameworks and charging infrastructure to heavy-duty trucks and gender inclusivity, our guests share insights on how collaboration and innovation are driving progress in the EV sectorThe lineup for part 3 is: - Chris Pritchett – Co-Head of Energy and Infrastructure at Shoosmiths- Amy Stokes – Head of e-mobility at Volvo Trucks- Gill Nowell – Founder and EV strategy expert at Hosted by Gill - Michelle Breffitt – Co-founder at Women Drive ElectricThese short conversations are packed with insights that will give you a clear picture of where the EV movement is at and where it’s heading. Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation
17.5. Gear Change: A phone system is a data goldmine
15:56||Season 1, Ep. 17.5In this Gear Change edition, Jackie Barker welcomes back Olly Harrison from Green IP to bust common myths about telephony in automotive.They explore how agent AI, flexible contracts, and sustainability initiatives are reshaping the telco landscape—and why dealerships should rethink what their phone systems can really do.They discuss: Why telephony isn’t as complex or outdated as you might think Moving away from rigid 7-year deals to flexible, rolling terms contracts Green IP’s Project Earth initiative to offset emissions How AI summaries and agent AI are transforming customer experience What automotive can learn from hotels about personalization and efficiencyDrivetime is designed to help you navigate the fast-moving world of innovation.
Drivetime on the road at the EV Summit - part 2
51:46||Season 1In part 2 of our EV Summit special, we hit the ground running with a stellar lineup of guests from across the electric vehicle ecosystem.From OEMs to infrastructure innovators, we delve into the future of electrification, accessibility, and the innovations transforming the EV landscape. This week’s guests are: Adam Wood - Managing Director at Renault UK Michael Goulden - Co-Founder of Kerbo Charge Harry Bott – Director of MediaHawk Lauren Pamma - Head of Energy & Infrastructure Finance at Aldermore Bank Ian Plummer - Commercial Director at AutoTrader This is another insight-rich episode with every guest adding their unique perspective to the conversation. Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.
17. Unlocking the power of telephony with Green IP
47:00||Season 1, Ep. 17In this episode, Jackie Barker sits down with Olly Harrison, COO of Green IP, to discuss how cloud technology, AI, and analytics are transforming telephony in the automotive industry.From sentiment scoring to showroom Wi-Fi tracking, this conversation dives deep into how dealerships can unlock hidden value in their phone systems and create seamless, connected customer experiences.Talking points include: The transformational impact of cloud-based telephony The benefits of integrating your DMS with telephony AI-powered sentiment analysis Showroom behaviour tracking Using call analytics to identify missed calls and calculate revenue lossAnd much more.Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.
Drivetime on the road at the EV summit – part 1
52:57||Season 1We’re hitting the road this week to bring you the first of four bonus editions of Drivetime, recorded live at the 2025 EV summit in Oxford, UK.Jacqui grabbed 15 minutes with many of the guest speakers at the event – and what a lineup it was!From charging infrastructure to consumer insight, this episode is packed with sharp perspectives from some of the most influential voices in the EV space.Guests included:- Steve Catlin – Managing Director at Vauxhall- Jade Edwards - Head of Insight at ZapMap- Kate Jeffreys - Head of Partnerships at OVO- Ginny Buckley - Founder and CEO of Electrifying.com- Sara Sloman - Chief Strategy Officer at Paythru-Naomi Nye - Head of Sales Drax Electric VehiclesDrivetime is the global auto tech podcast designed to help you navigate the fast-moving world ofautomotive innovation.
16.5. Gear Change: Practical tips for making AI work in aftersales
16:08||Season 1, Ep. 16.5It’s gear change time as Jacqui Barker reconnects with Dominique Kleeman and Jacob Sullivan from TekCor4 for a practical, myth-busting episode. This time, the focus shifts from strategy to action, offering retailers and OEMs hands-on advice on how to make the most of their data, embrace AI, and build confidence in tech adoption. They discuss: Why tracking the origin and transformation of your data matters, and how to do it. How providers can better support retailers in understanding what they’re buying and how it works. Why AI isn’t just for engineers – business users can now build powerful tools with ease. Real-world AI wins: From CRM reporting to building websites in minutes Predictions on how AI will reshape customer experiences, technician workflows, and dealership operations. Drivetime is the global auto tech podcast helping you navigate the fast-moving world of automotive innovation.