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Digital HR Leaders with David Green
How IBM Uses AI to Transform Their HR Strategies (an Interview with Nickle LaMoreaux)
In this episode of the Digital HR Leaders podcast, David Green is joined by Nickle LaMoreaux, Chief Human Resources Officer at IBM, to explore the transformative impact of Artificial Intelligence (AI) in HR.
With a spotlight on IBM’s pioneering work in integrating AI into HR practices, Nickle shares her invaluable insights into how AI is revolutionising the way we think about talent management, employee engagement and predictive analytics.
Key topics discussed in this conversation include:
- The evolution of AI in HR at IBM
- Examples of how IBM is harnessing AI to transform HR practices
- How IBM turned the challenges of implementing AI in HR into opportunities
- How IBM ensures ethical and responsible use of AI
- The emerging trends and the skills HR professionals need to stay ahead in the digital age
Support from this podcast comes from Worklytics, a people-centric analytics solution that combines passive listening with Organisational Network Analysis (ONA) to help you understand how work is getting done.
Curious to see how it works? Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders
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208. How Talent Orchestration Connects AI Investments to Real Business Results (an Interview with Jason Scheckner)
43:52||Season 42, Ep. 208As AI reshapes the HR landscape, many organisations are still grappling with how to turn big investments into real business outcomes. Could talent orchestration be the gap between investment and actionable outcomes? In this episode of the Digital HR Leaders podcast, David Green is joined by Jason Scheckner, Senior Director of Business Strategy for HiredScore at Workday, to reveal how talent orchestration is the key to unlocking AI’s full potential and transforming HR operations into a strategic powerhouse. Packed with actionable insights, this episode delves into: What talent orchestration is and how it builds on the foundation of talent intelligence How it connects various HR systems and data to improve processes beyond traditional methods like data lakes and systems of record Why so many organisations are struggling to make real strides with AI, despite it being a top priority for executives Practical examples of how talent orchestration is enhancing internal mobility and employee retention Key strategies for ensuring AI used in HR remains ethical and safe Metrics and outcomes to gauge the success of talent orchestration efforts This episode, sponsored by Workday, is essential for HR leaders looking to transform their people strategies through AI-driven talent orchestration and offers practical takeaways on how to leverage these tools for organisational success. Workday is a leading provider of enterprise cloud applications for HR and finance, recognised as a leader in the Gartner Magic Quadrant for Cloud HCM Suites. Organisations ranging from medium-sized businesses to more than 50% of the Fortune 500— including Netflix, Sanofi, AstraZeneca, and Rolls Royce—have chosen Workday to build their HR systems and implement Workforce Analytics solutions. Join them and learn more at workday.com Links to Resources: Jason Scheckner on LinkedIn: Jason SchecknerHiredScore: HiredScore Workday: Workday MyHRFuture Academy: MyHRFuture Insight222: Insight222207. What the Impact of Distributed Work on Organisational Networks Tells Us About the Future of Talent Management (an Interview with Michael Arena)
37:09||Season 42, Ep. 207How is the shift to hybrid and distributed work reshaping the very fabric of your organisation’s networks? And how you can leverage these changes to build more effective teams and drive business success? In this episode of the Digital HR Leaders podcast, David Green is joined by Michael Arena, a pioneer in Organisational Network Analysis (ONA), to explore how networks have evolved since the height of the pandemic. Listen in as they explore: How organisational networks have evolved in a distributed work environment Key findings from Michael’s research on optimal team size How HR leaders can implement network analysis insights to drive strategic action The role of AI in facilitating ONA and the future of network research This episode, sponsored by Workday, is essential listening for HR leaders looking to optimise team dynamics and embrace the power of organisational networks to thrive in today’s world of work. Workday is a leading provider of enterprise cloud applications for HR and finance, recognised as a leader in the Gartner Magic Quadrant for Cloud HCM Suites. Organisations ranging from medium-sized businesses to more than 50% of the Fortune 500— including Netflix, Sanofi, AstraZeneca, and Rolls Royce—have chosen Workday to build their HR systems and implement Workforce Analytics solutions. Join them and learn more at workday.com Links to Resources: Michael Arena on LinkedIn: Michael Arena Workday: Workday MyHRFuture Academy: MyHRFuture Insight222: Insight222206. How Mastercard is Using AI to Drive Employee Success and Leadership Growth (an Interview with Michael Fraccaro)
33:34||Season 42, Ep. 206Transforming a global company like Mastercard into an AI-powered, future-focused, skills-driven organisation takes more than just bold ideas—it takes visionary leadership and a deep connection between the people and business strategy. In this episode of the Digital HR Leaders podcast, David Green sits down with Michael Fraccaro, Chief People Officer at Mastercard, to gain insight into how he and his team are shaking things up in HR. A conversation packed with inspirational actions, you’ll learn about: How Mastercard are using AI to rethink leadership Why they’ve gone all-in on becoming a skills-based organisation How their internal talent marketplace, Unlocked, is helping employees grow and thrive Insights on navigating the rise of the gig economy How to connect and retain younger generations This episode, sponsored by Workday, is packed with practical takeaways for HR leaders who want to lead their own organisations into the future. Workday is a leading provider of enterprise cloud applications for HR and finance, recognised as a leader in the Gartner Magic Quadrant for Cloud HCM Suites. Organisations ranging from medium-sized businesses to more than 50% of the Fortune 500— including Netflix, Sanofi, AstraZeneca and Rolls Royce—have chosen Workday to build their HR systems and implement Workforce Analytics solutions. Join them and learn more at workday.com Links to Resources: Michael Fraccaro on LinkedIn: Michael Fraccaro Workday: Workday MyHRFuture Academy: MyHRFuture Insight222: Insight222205. Digitising HR for 55,000 Employees: Lessons from Standard Bank (an Interview with Sharon Taylor & Jaco Van Vuuren)
45:31||Season 41, Ep. 205What does it take to lead one of Africa's largest banks through a transformative HR journey, affecting 55,000 employees across 28 countries? In this episode of the Digital HR Leaders podcast, Sharon Taylor, Chief People and Culture Officer, and Jaco van Vuuren, Chief Operating Officer for Human Capital at Standard Bank Group, reveal the behind-the-scenes journey that’s reshaping how Africa’s largest bank manages its people and drives business success. Hosted by David Green, this episode dives into how Standard Bank has leveraged digitisation, AI, and people analytics to enhance employee experience, streamline operations, and empower leadership with real-time data insights. Key topics covered include: The evolution of HR from support function to strategic business partner The challenges and rewards of digitising HR for a global workforce How centralised data and workforce analytics are driving pay equity, enhancing ESG reporting, and improving decision-making The importance of ethical AI use in shaping the future of HR This episode is packed with insights for HR leaders navigating digital transformation. We would like to take the opportunity to say thank you to Visier for sponsoring this series of the Digital HR Leaders podcast. Visier is the people analytics platform for successful HR teams, bridging the gap between HR productivity and business performance, giving managers the insights they need to lead effectively. Learn more at visier.com. Links to Resources: Sharon Taylor Jaco Van Vuuren Visier MyHRFuture Insight222204. How to Build the Skills-Powered Organisation (an Interview with Tanuj Kapilashrami & Ravin Jesuthasan)
41:44||Season 41, Ep. 204Organisations are finding that the traditional job-based structures are no longer enough to drive innovation and growth. As they face new challenges and opportunities, businesses are beginning to understand that shifting to a skills-based approach is crucial for future success. To explore how moving to a skills-based organisation can open up new possibilities for organisations, in this episode of the Digital HR Leaders podcast, host David Green sits down with Tanuj Kapilashrami, Chief Strategy & Talent Officer at Standard Chartered, and Ravin Jesuthasan, Global Leader of Mercer’s Transformation Services Business. Together, they discuss: Why traditional job structures are falling short in today’s world The tangible business and socio-economic benefits of adopting a skills-based approach The leadership shifts and capabilities needed to guide this transformation The critical role of data infrastructure in supporting a skills-powered organisation Key insights for HR and people analytics leaders on navigating this change With the upcoming release of their book, The Skills-Powered Organisation: The Journey to the Next-Generation Enterprise, this conversation is packed with timely advice for HR leaders ready to future-proof their organisations. We would like to take the opportunity to say thank you to Visier for sponsoring this series of the Digital HR Leaders podcast. Visier is the people analytics platform for successful HR teams, bridging the gap between HR productivity and business performance, giving managers the insights they need to lead effectively. Learn more at visier.com. Links to Resources: Ravin Jesuthasan Tanuj Kapilashrami The Skills-Powered Organisation: The Journey to the Next-Generation Enterprise Visier MyHRFuture Insight222203. HR’s Strategic Role in Managing the AI-Driven Talent Restructure (an Interview with Keith Bigelow)
38:53||Season 41, Ep. 203With AI transforming how we work, HR needs to be prepared for a complete talent shift. But is the function ready for this new reality? In this episode of the Digital HR Leaders podcast, host David Green sits down with Keith Bigelow, Chief Product Officer at Visier, to explore the critical role HR plays in leading digital transformation—and how AI is changing the game. Together, David and Keith discuss: How HR can lead the charge in digital and AI transformation The impact Generative AI is having on talent management and workforce planning The metrics HR should focus on to demonstrate real business impact Why partnering with Finance is critical to measuring HR success If you're an HR leader looking to navigate the world of AI and digital transformation, this episode offers plenty of practical advice and fresh insights. We would like to take the opportunity to say thank you to Visier for sponsoring this series of the Digital HR Leaders podcast. Visier is the people analytics platform for successful HR teams, bridging the gap between HR productivity and business performance, giving managers the insights they need to lead effectively. Learn more at visier.com. Links to Resources: Keith Bigelow on LinkedIn: Keith Bigelow Visier: Visier MyHRFuture Academy: MyHRFuture Insight222: Insight222202. How GSK is Using Data, Analytics and AI to Drive its HR Transformation (an Interview with Angela Le Mathon)
33:52||Season 41, Ep. 202What is the impact of a comprehensive people data strategy in HR transformation? In this episode of the Digital HR Leaders podcast, host David Green sits down with Angela Le Mathon, Vice President of People Data and Analytics at British multinational pharmaceutical and biotechnology company, GSK, to discuss exactly that. GSK is on an ambitious journey toward a digital and data-driven HR transformation, and in this episode, Angela shares how a strong data strategy has been pivotal in making this transformation a success. From making smarter talent decisions to integrating AI into HR practices, in this episode, you will discover: How GSK's people data strategy is shaping talent decisions and transforming HR practices The importance of integrating AI into people analytics and navigating the ethical considerations involved Practical ways to scale people analytics and democratise insights across the organisation Tune in to learn how a well-executed data strategy can enhance HR's impact across the organisation. We would like to take the opportunity to say thank you to Visier for sponsoring this series of the Digital HR Leaders podcast. Visier is the people analytics platform for successful HR teams, bridging the gap between HR productivity and business performance, giving managers the insights they need to lead effectively. Learn more at visier.com. Links to Resources: Angela Le Mathon on LinkedIn: Angela Le Mathon GSK Website: GSK Visier: Visier MyHRFuture Academy: MyHRFuture Insight222: Insight222201. The Key Role of HR in Successfully Integrating a Blended Workforce (an Interview with Lynda Gratton and Diane Gherson)
47:26||Season 41, Ep. 201Did you know that an estimated 35-40% of the global workforce will be classified as independent workers by 2025? So what does this mean for the future of organisations? And what does it mean for HR leaders who have to navigate this massive shift? In this episode of the Digital HR Leaders podcast, David Green sits down with two industry experts to discuss this very topic. Joining him are Lynda Gratton, Professor of Management Practice at London Business School and Founder of HSM Advisory, and Diane Gherson, former CHRO at IBM and board member for several top companies. Both Lynda and Diane are well-known visionaries in the field of HR. Together, they have joined forces to write two insightful articles in Harvard Business Review (see links below) that explore the implications of this growing trend. Today, they share their experiences and perspectives on how organisations can adapt to the rise of independent workers, and what HR leaders need to do to manage this new workforce landscape effectively. Listening to this podcast episode, you can be sure to gain insights on: The factors driving the rapid increase in freelance work and how technology is enabling this transformation The impact of a blended workforce on organisational structures and the evolving role of managers Practical strategies for HR leaders to adapt workforce planning and recruitment processes to integrate freelancers effectively The importance of building the right cultural infrastructure to support a diverse and dynamic workforce This is an episode for every HR leader who wants to ensure a successful integrated approach to merging external and internal talent effectively. We would also like to take the opportunity to say thank you to Visier for sponsoring this series of the Digital HR Leaders podcast. Visier is the people analytics platform for successful HR teams, bridging the gap between HR productivity and business performance, giving managers the insights they need to lead effectively. Learn more at visier.com. Links to Resources: Lynda Gratton on LinkedIn: Lynda Gratton Diane Gherson on LinkedIn: Diane Gherson HSM Advisory: HSM Advisory Visier: Visier MyHRFuture Academy: MyHRFuture Insight222: Insight222 HBR article: Managers Cant Do It All HBR Article: Highly Skilled Professionals Want Your Work Not Your Job Sign up for the Productivity Collaboration Jam held on the 10th of September: Sign up Here200. How Learning to Fail Can Help People and Organisations to Thrive (an Interview with Amy Edmondson)
39:27||Season 40, Ep. 200What does it mean to ‘fail’ well? How can you use the art of ‘failing’ to create a thriving organisation? What metrics do you need to gauge whether you are failing well? As we mark the 200th episode of the Digital HR Leaders podcast, host David Green welcomes back Amy Edmondson, a renowned professor at Harvard Business School and a leading voice on psychological safety, to explore these very questions. Tune in as they discuss: The evolution of psychological safety in a post-pandemic world How to effectively embed psychological safety into organisational culture to support innovation and healthy experimentation Insights from Amy's latest book, "Right Kind of Wrong: The Science of Failing Well," including the three failure archetypes Strategies for HR to overcome the fear of failure The importance of distinguishing between good and bad failures Advice for HR and people leaders on embedding a failure culture within their organisations How data can be used to gauge whether an organisation is "failing well" Whether you are an HR Leader aiming to innovate and overcome growth challenges, or are simply interested in the science of psychological safety, this episode is a must-listen. Support from this podcast comes from HiBob, who brings us Bob, the most usable enterprise HCM according to Nucleus Research. Bob is rated the most usable HCM solution in Nucleus Research's 2024 Enterprise HCM Value Matrix. Bob delivers tangible results for organisations through ease of use and fast setup, like for this US-based CRM vendor that achieved a 228% ROI. Need proof? Read how Bob increased productivity and reduced software costs by downloading the Nucleus ROI study here. Links to Resources: Amy Edmondson on LinkedIn: Amy Edmondson Amy’s Book: Right Kind of Wrong: The Science of Failing Well HiBob Platform: HiBob MyHRFuture Academy: MyHRFuture Insight222: Insight222