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0225 - Patrick McDermott Partnering with DigiTally!
Season 12, Ep. 225
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Hosts: Emily Zhong and Nishchay Joseph
We are delighted to have Patrick McDermott, CEO of DigiTally, sharing his outsourcing experience with us today. DigiTally is a software provider located in County Galway, dedicated to using digital solutions to help food businesses stocktake effectively and avoid food waste. It is a significant contributor to reducing carbon emissions. In this interview, we'll learn about Patrick's considerations when selecting outsourcing partners and their locations, as well as the challenges DigiTally has experienced in working with outsourcing teams. Patrick also shares his experiences of successfully helping businesses achieve their goals such as reducing food waste, improving profit margins, and simplifying stocktaking.
1. Can you tell us about DigiTally and why you decided to set it up? How did your prior experience in high-end restaurants influence your decision to set up this business?
2. Can you speak to DigiTally’s role as an outsourcing partner itself?
3. Within food service operations, which areas do DigiTally's software have the biggest impact on reducing food waste (e.g., inventory management, ordering, forecasting)?
4. What activities and services does DigiTally outsource and why did you decide to outsource them?
5. We understand that you initially outsourced software development to India and then when that didn’t work, you switched to Poland. Can you tell us about that experience and what you learnt from it?
6. In light of those experiences, what are the attributes of an outsourcing partner that are important to you?
7. During the outsourcing process, how do you manage communication with the external team and balance expectations with results?
8. Your business has an environmentally conscious ethos in helping prevent food waste and some of the topics covered in your podcasts on your website have a sustainability focus. Do you take into account ESG factors when selecting outsourcing partners?
9. We understand that you also outsource marketing for your business. Can you tell us about that outsourcing relationship?
Thank you for finding the time to talk to us today.
Notes, extra questions, and further reading:
https://www.digitally.io/food-service-matters-the-podcast/
Podcast team: Anne Marie Godfrey, Emily Zhong, Nishchay Joseph, Vera Tan.
Acknowledgements
Music
Title: Voltaic Fluctuations
Artist: Ben Prunty
Source: https://www.benpruntymusic.com/
License: Non-transferable license. Permission granted by Ben Prunty
Cover Art
Title: Outsourcing experience of DigiTally
Artist: Anne Marie, Emily Zhong, Nishchay Joseph and Vera Tan
Source: DigiTally_Cover_Art.pptx
License: CC BY-NC-SA 4.0
Podcast License
Design Talk (dot IE) CC BY-NC-SA 4.0
The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0
By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
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14:14||Season 12, Ep. 249[this one is for Séamas who kept asking if there was a recording of the talk I did for our Faculty Teaching and Learning Insights series...]A short talk by me (Allen Higgins) A Socratic questioning style for teaching/learning using a simple three-part structure: introduction, a series of questions, and closing comments.The hard part, or the art, is in asking good questions.Questioning 'story', or more specifically, 'storytelling' for teaching and learning.There is no set formula for creating a story, let alone a good story, but there is structure you can employ to help the process. For my own practice, when discussing ideas, I look for sequence, connections and flow.· Sequence: the classic, beginning middle and end.· Connections: call forwards, call backs, links to other sources, ideally, other related material you have written/recorded.· Flow: a natural logic or order of conversation.Notes and further reading:A link to the YouTube video version (link)William Labov’s analysis of structure in oral narratives (link).Freytag’s Pyramid - the stages of a narrative arc with rising and falling action (link).Christopher Brooks seven basic plots.Andrew Reagan’s illustration of six emotional arcs of narrative structure (link)Joseph Campbell’s classic analysis of mythic narrative structure, The Hero with a Thousand Faces (1949)John Van Maanen’s Tales of the Field: On Writing Ethnography (1988)On visual storytelling or storytelling with data.Edward Tufte’s “The visual display of quantitative information” (1983).Edward Tufte’s “Visual explanations: images quantities evidence and narrative” (1997).The “Carte Figurative des pertes successives en hommes de’l’Armée Français dans la campagne de Russie 1812-1813” (link)John Snow’s Broad Street epidemiology map (link)Andy Kirk’s (2019) CHRT(S) taxonomy for thinking about what kind of chart is best for your kind of data.AcknowledgementsMusicTitle: Vinyl Static Quantized UK Garage Slow C Min 130 bpm 80s Beat 90 bpmArtist: Allen Higgins and Includes samples from Ableton Live by Ableton AG and by KORG Inc. and vinyl_record_needle_static_01.wav by joedeshon -- https://freesound.org/s/140295/ -- License: Attribution CC BY 4.0License: CC BY-NC-SA 4.0Cover Art Title: Thumbnails of IllustrationsArtist: Allen HigginsSource: AllenStorytelling.pptxLicense: CC BY-NC-SA 4.0Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
248. 0248 - On Corporate Behaviour with Niamh Brennan
26:37||Season 12, Ep. 248Hosts: Leo, Danny and BronaPreambleBrona Russell: The theme for today’s conversation is Good Corporate Governance.To help us dig into this topic we are delighted to be joined by UCD Professor Niamh Brennan. Niamh is the Michael MacCormac Professor of Management at University College Dublin and the Founder and Academic Director of the UCD Centre for Corporate Governance. To start, Niamh, can you tell us a little about yourself and how you came to specialise in Corporate Governance?Question bank<> Corporate behaviour and governance came into sharp focus at the time of the Global financial crisis of 2008. I presume it has improved since then?<> What does it mean to be accountable?<> Corporate culture is complex. Is it sufficient to set the ‘tone from the top’? <> What are the main challenges to establishing and maintaining good corporate behaviour?<> As future BSc Economics & Finance graduates, what should we look for, in the organisations we join, in terms of good corporate governance?<> What systems and indicators should we expect to see and have access to in our own organisations? <> Can you share some thoughts on how GenAI technology will impact corporate governance?<> We’d like to open now to questions from the audience.<> Niamh, you have any thoughts you’d like to add before we wrap up?<> Well, thank you for taking the time to answer our questions and share your thoughts with us today.Notes:Niamh Brennan’s research profile at UCD (link) and Google Scholar page (link)The verb ‘govern’ from the Latin gubernare and the Greek kubernan ‘to steer, rule’. Defined as the act or manner of governing an organisation. ‘Good Governance’ - is dependent on how people behave according to a system of rules, practices and processes that encourage or discourage specific behaviours.Additional reading:Brennan, N., Conroy, J., 2013. Executive hubris: the case of a bank CEO. Accounting, Auditing & Accountability Journal (ISSN: 0951-3574)AcknowledgementsMusicTitle: Vinyl Static Quantized UK Garage Slow C Min 130 bpm 80s Beat 90 bpmArtist: Allen Higgins and Includes samples from Ableton Live by Ableton AG and by KORG Inc. and vinyl_record_needle_static_01.wav by joedeshon -- https://freesound.org/s/140295/ -- License: Attribution CC BY 4.0License: CC BY-NC-SA 4.0Cover Art Title: Speakers and audienceArtist: Allen HigginsSource: NiamhAndClass.pptxLicense: CC BY-NC-SA 4.0Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
240. 0240 - Games that Work with Dov Jacobson
43:22||Season 12, Ep. 240“I started computing when there was no screen, no colour, no pixel, the pixel had not been invented yet, literally!” (Dov Jacobson) Dov is a long-time game developer with a special background in Game-Based Learning and is currently experimenting with approaches for enabling non-programmers to create games using a special framework he has developed that includes a live AI shaped character using OpenAI's ChatGPT4 API in TWINE. In this talk Dov explores the development of the many features of immersive technology building up to AR and VR but going beyond these towards Game Based Learning and touching on AI. At each step - each immersive feature - we talk about its relevance to learning and how students might exploit it and illustrate with examples from the studio. (for a link to the slides click here). The talk took place on September 12th at 2pm in the Augmented and Virtual Reality class in UCD Computer Science (COMP47930). The lecture and recording was supported by Abey Campbell, Xuanhui (Issac) Xu, and Donal Fullam. Notes, extra questions, and further reading:Dov’s website: dov.jacobson.netDov’s game “Mike Builds a Shelter” was acquired by MoMA (Museum of Modern Art, NY) and is now on playable exhibit on the 2nd floor (link)Article: 12 Steps Toward Immersive Learning by Dov Jacobson, 2018 (link)Article: Milgram, P., and Kishino, F. (1994). A taxonomy of mixed reality visual displays. IEICE Trans. Inform. Syst. 77, 1321–1329. (search link)Twine / An open-source tool for telling interactive, nonlinear stories (link)AcknowledgementsMusic Title: Harsh Computer Dual Saw Vapor Games Arp 1 Akustichor Stripped Down Sample Kit 108 bpmArtist: Allen HigginsSource: a-Tue12Nov2024.wavLicense: CC BY-NC-SA 4.0. Includes samples from Ableton Live by Ableton AG and by KORG Inc.Cover Art Title: DovArtist: Xuanhui (Issac) Xu and Allen HigginsSource: Dov.pptxLicense: CC BY-NC-SA 4.0Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
247. 0247 - Saving the Game - GameChangers
59:42||Season 12, Ep. 247Panel 3 – Saving the Game: philosophical, existential and technical issues, shaping the intersection of games and lawChair: Maria O’Brien• Kieran Nolan: Material and Cultural Preservation of Legacy Video Game Platforms• Abby Rekas & Matt Voigts: Saving the GameNotes, extra questions, and further reading:With thanks to the College of Business, Public Policy & Law for the funds to support this event. The event is also part-funded by the College of Business, Public Policy & Law research fund.Supported by:· The University of Galway College (link)· College of Business Public Policy and Law (link), · WRAP - developing a sustainable Film, Television Drama, Animation, & Games sector in the West of Ireland (link)· NEXUS Games Conference - by GamerFest (link)· IMIRT - The Irish Game Makers organization representing game developers in the Republic of Ireland (link)· ARDÁN - talent development in Film, TV, Games and Amination.Thanks to all our presenters, participants, attendees and to the staff in the University of Galway for support including Mary O’Malley, Louise Monahan and Sergei Medvedev. Particular thanks to Professor Geraint Howells, Professor Martin Hogg and Professor Alma McCarthy for trusting this event to us and for all the support.AcknowledgementsMusic Title: Injection Vapor Games House Beat Shuffle HouseArtist: Allen HigginsSource: a-Fri24Oct2024License: CC BY-NC-SA 4.0. Includes samples from Ableton Live by Ableton AG and by KORG Inc.Cover Art Title: Abby, Kieran, and MattArtist: Allen HigginsSource: GameChangers_Panel-03License: CC BY-NC-SA 4.0Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
246. 0246 - Gaming the System - GameChangers
46:15||Season 12, Ep. 246Panel 2 – Gaming the System: the enabling aspects of regulation and competition as drivers of business opportunity for the games sector.Chair: Conn Holohan, Director Centre for Creative Technologies, University of Galway· Ambre Nicolle: Platform competition and strategic trade-offs for complementors: Heterogeneous reactions to the entry of a new platform· Alexey Rusakov: First-party complements and value in platform markets· Maria O’Brien: Ireland’s new Digital Games Tax Credit: the role of the state in supporting the games industryNotes, extra questions, and further reading:With thanks to the College of Business, Public Policy & Law for the funds to support this event. The event is also part-funded by the College of Business, Public Policy & Law research fund.Supported by:· The University of Galway College (link)· College of Business Public Policy and Law (link), · WRAP - developing a sustainable Film, Television Drama, Animation, & Games sector in the West of Ireland (link)· NEXUS Games Conference - by GamerFest (link)· IMIRT - The Irish Game Makers organization representing game developers in the Republic of Ireland (link)· ARDÁN - talent development in Film, TV, Games and Amination.Thanks to all our presenters, participants, attendees and to the staff in the University of Galway for support including Mary O’Malley, Louise Monahan and Sergei Medvedev. Particular thanks to Professor Geraint Howells, Professor Martin Hogg and Professor Alma McCarthy for trusting this event to us and for all the support.AcknowledgementsMusic Title: Injection Vapor Games House Beat Shuffle HouseArtist: Allen HigginsSource: a-Fri24Oct2024License: CC BY-NC-SA 4.0. Includes samples from Ableton Live by Ableton AG and by KORG Inc.Cover Art Title: Maria, Alexey, and AmbreArtist: Allen HigginsSource: GameChangers_Panel-02License: CC BY-NC-SA 4.0Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
245. 0245 - Testing, a Quality Mindset with Sushant Singhal
41:32||Season 12, Ep. 245Welcome to Design Talk. Our guest today is Sushant Singhal from Gartner. Sushant works on the Software Development and UX team in the Gartner Technical Professionals Guild (that’s my term for Garnet’s team specialisms).Sushant offers us his take on software testing and the quality mindset you need to bring to digital design and software engineering. There is lots to unpack here and to apply to your own environments.Don’t forget to look through the show-notes for further readings and links.Our hosts for this interview are Erin Nielsen and Vishvam Dave, Masters students at UCD Michael Smurfit Graduate School of Business.Welcome to the podcast Sushant. Starting off, could you say a little about your background and interests?· Why can't we have the developers do the testing as well and why should there be a separate role for testers?· Is there a future for manual testing?· Essential skills to move into testing?· Software testing in Agile teams… How that works?· Is there a critical step in the software development process that significantly reduces the likelihood of defects during testing?Any additional questions from the audience?Notes, extra questions, and further reading:Sushant Singhal - Senior Director Analyst on the Software Development and UX team of ‘Gartner for Technical Professionals’ (GTP) - https://www.gartner.com/en/experts/sushant-singhalSelected notes that Sushant has been involved in:How to Create an Effective Software Test Plan - https://www.gartner.com/en/documents/5595259How to Establish 4 Development and Test Environments for Effective Software Engineering - https://www.gartner.com/en/documents/5469695AcknowledgementsMusic Title: Faceplant with UK GarageArtist: Allen HigginsSource: a-Wed23Oct2024License: CC BY-NC-SA 4.0. Includes samples from Ableton Live by Ableton AG and by KORG Inc.Cover Art Title: Complex collageArtist: Allen HigginsSource: SushantAndClass.pptxLicense: CC BY-NC-SA 4.0Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
238. 0238 - A Storied Academic Life - Karamjit Gill
57:52||Season 12, Ep. 238Today’s episode is a cross-pod release with the UCD Centre for Innovation, Technology and Organisation.The following is the second recording from the Music and Virtual Worlds Workshop held on the 20th of June, 2024 – where invited guest, Emeritus Professor Karamjit Gill, co-founder and editor of the journal AI & Society reflected on his personal academic habitus; How he felt called to take action and respond to the question: How do you bring people together to help others, to make change and create social value through technology, without money, without power, without fame, and when the human-technological-systems to do this are yet to be invented?This episode’s cover art includes a photo of Liam Bannon, Satinder Gill, and Karamjit Gill taken at UHL. The lower picture is a snapshot from the panel discussion in the Irish Chamber Orchestra Building, University of Limerick. From left to right:Gerry Keenan, Simon Thompson, Andrew Kaung, Martin Cunneen, Karamjit Gill, Cathriona Murphy, Amanda Clifford and Satinder Gill. Credit: Allen Higgins, 20th June 2024.Notes, mentions, and further reading:Mike Cooley (Wikipedia link) – Author of Architect or Bee? (1980). The Journal AI & Society: Knowledge, Culture and Communication (link). Published by Springer. Established in 1987. Co-founded by Professors Michael Cooley and Karamjit Gill. Founding advisory board members: Joseph Weizenbaum, Hubert Dreyfus, Daniel Dennett, Maggie Boden, Terry Winograd, David F. Noble, Seymour Papert, Marvin Minsky and others (see article at link).XTREME – “Mixed Reality Environment for Immersive Experience of Art and Culture” is an EU Horizon 2020 project that started in January 2024 and will finish in December 2026. XTREME will explore and provide a mixed reality (MR) solution to experience different forms of art. The project is in close collaboration with 14 different partners who together will explore different alternatives to the traditional way of accessing music and art experiences. https://xtremeitu.dk/about-xtreme The INSYTE-Cooley Research Lab (I-CRL link)AcknowledgementsMusicTitle: Adagio in G minorArtist: Remo Giazotto attributed to Tomaso AlbinoniSource: https://soundcloud.com/dick-de-ridder/adagio-in-g-minor-albinoniLicensed by Dick de Ridder: CC-BY 3.0Cover Art Title: Vignettes from LimerickArtist: Allen Higgins Source: LiamKaramjitSatinder_Cover_Art.pptxLicense: CC BY-NC-SA 4.0Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
242. 0242 - Digital Product Design with Mitch Eva
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241. 0241 - Community Engagement and My Practice
02:03:44||Season 12, Ep. 241In this episode we go to UCD’s Building 71 where the 2nd year Architecture class of 2024 played host to three visiting architects, talking about how collaborative work has shaped their own practices. I hope you enjoy listening to these inspiring accounts by architects navigating their own deliberate practice in the world, working alongside communities and a range of other stakeholders. I think the insights they share can inform and inspire anyone involved in designing for others; practices for learning about client’s expectations, how technologies are really used by people, about their goals, needs, desires; discovering new ideas, unmet potentials, and importantly, negotiating shared understandings. All of which comprise an intrinsically democratic design process.Talk timeline -(00:00:00) Preamble - Allen Higgins, UCD College of Business.(00:03:37) Nathalie Weadick, UCD School of Architecture, Planning & Environmental Policy. Introduction.(00:07:36) Laurence Lord from AP+E talking about Lusk for Life(00:33:28) Evelyn D’Arcy from 12th Field presenting an overview of her work and focus on the Bog Bothy project.(01:03:7) Kevin Loftus, ACT Studio presenting an overview of his work including Reimaging Lisdoonvarna.(01:28:00) Audience discussion.Speaker bios:Nathalie Weadick Hon FRIBA, is a Design Fellow, School of Architecture, Planning & Environmental Policy, University College Dublin, PhD Candidate Queen's University Belfast and RMIT Melbourne - nathalieweadick.comLaurence Lord is an architect with AP+E and a lecturer in Queen’s University Belfast.Evelyn D’Arcy is an architect and educator with a passion for helping people to develop a stronger connection to their world.Kevin Loftus is a co-founder and design director at ACT (Accelerating Change Together), a social enterprise of architects, designers and policy specialists that have been established to accelerate the green transition in Ireland.AcknowledgementsMusic Title: Monologue Lu-Fugi octave climb with extra notes with wa wa with other tweaksArtist: Allen HigginsSource: introoutroLicense: CC BY-NC-SA 4.0 License note: Includes derivative work from KORG Monologue/Sound presets by KORG Inc. permitted under Terms of Use (https://korg.shop/terms-of-use) Section 2: “Derivative works and their authors benefit in turn from the full protection of copyright without prejudicing the rights of the original work's author”.Cover Art Title: Complex collageArtist: Allen HigginsSource: vignette_version.pptxLicense: CC BY-NC-SA 4.0Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.