Delve

How useful, overhyped, or even detrimental are digital technologies in a crisis? Zoom came in to save the day when work went remote during the COVID-19 pandemic, online shopping and food delivery became even more normalized, even doctors’ appointments went online. What can be learned from experiences of crisis-driven technology use, both on an individual and organizational scale? For many, these digital technologies and even more specialized innovations provided a kind of utopian hope for large-scale societal change. In reality, the acceleration of digital innovation across sectors and the world has disrupted business as usual and exposed systemic challenges and inequalities. This is what Cambridge professor Michael Barrett points out on the Delve podcast as he discusses his latest research examining the possibilities and limits of digital innovation.“Any crisis will disrupt work practices in ways that challenge routines that have a need for new ways of operating,” explains Barrett. “We have seen how at scale, digital platforms allow us to engage in activities, whether it's telemedicine, whether it's learning opportunities or sales meetings through Zoom, many things that we knew were possible, but didn't scale anywhere near that. But we must also always look at the tension and the critical issues that might produce new risks, in that these platforms are becoming increasingly indispensable and overdependence on them raises concerns.”For research-based insights on diversity, equity, and inclusion in job recruitment, listen to the Delve podcast interview and read the article with Michael Barrett on Delve.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube.

In the past few years of the Covid pandemic, many people have left or lost their jobs and sought out new ones. Who has succeeded and who hasn’t depends not only on merit and ability, but on who you know—word-of-mouth is one of the most common ways that people learn about and are encouraged to apply for jobs. And who you know typically reflects your gender, race, and other influential differences that in policy terms are markers of diversity. Examining the role gender plays in job recruitment and hiring can lead to a more diverse workforce that benefits both organizations and society.On the Delve podcast, Desautels Faculty of Management Professor Brian Rubineau discusses new research that shows how gender is a factor in word-of-mouth recruiting, as well as in who actually applies for the job in the first place and who reapplies after they’ve been rejected. Some of his findings surprised him.For research-based insights on diversity, equity, and inclusion in job recruitment, listen to the Delve podcast interview and read the article with professor Rubineau on Delve.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube.

How would definitions of business growth and success change if entrepreneurship ventures decided that instead of scaling up, they would “scale deep”? On the Delve podcast, Desautels Faculty of Management professor Anna Kim and her co-author Johns Hopkins Carey Business School Professor Suntae Kim discuss their eight-year study of two entrepreneurship-nurturing organizations in Detroit, revealing important differences in resourcing modes and venture growth. What they observed in that city is happening in many other places, whether small towns or big cities, rural or urban, where the issue of revitalization is top of mind. “With the scaling deep approach, the more locally embedded approach, because you keep working with local partners, utilizing local resources, and making connections in those local contexts, your services and products become very, very meaningful locally,” explains Anna Kim. “But it doesn't actually mean a lot outside of Detroit or outside of a certain neighborhood. So it actually anchors them even more deeply in the local context.”Read more on Delve.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube.