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Let's Chat About Aging In Your Community
Sue Lantz
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Sue is a trusted policy strategist, educator and advocate, within the field of healthy aging and caregiving. Sue's extensive healthcare, housing, and community care background includes policy planning and innovative change implementation.
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From Prescription to Prevention: A Pharmacist’s Role in Safe Aging at Home
35:08|In this episode of CHATS: Chat About Aging in Your Community, we welcome Rose Patodia, Board-Certified Geriatric Pharmacist and Certified Diabetes Educator, to explore the critical role pharmacists play in helping older adults age safely at home. With experience spanning hospitals, community pharmacy, long-term care, and academia- including her leadership roles with Pear Healthcare Solutions and the University of Waterloo School of Pharmacy- Rose brings decades of expertise in medication management and older adult care.Titled From Prescription to Prevention: A Pharmacist’s Role in Safe Aging at Home, this conversation dives into some of the most common and costly medication challenges facing older adults. Rose shares the most frequent medication mistakes she sees, how to distinguish side effects from normal aging, and the top drug categories that increase fall risk. She also explains when families should request a comprehensive medication review and why pharmacists are essential members of the aging-in-place care team. Packed with practical, real-world advice for older adults and caregivers alike, this episode highlights how proactive medication management can prevent harm, improve quality of life, and support safer, more independent living.Links mentioned in the episode:5 Important Questions to Ask: https://www.ismp-canada.org/medrec/5questions.htm Ontario Meds Check program: https://www.ontario.ca/page/take-your-medication-safely
Local Leadership, Lasting Impact: Strengthening NORCs Across Ontario
36:15|In this episode of CHATS: Chat About Aging in Your Community, CEO Christina Bisanzsits down with Dr. Howard Abrams, Director of UHN’s OpenLab and Medical Lead forthe NORC Innovation Centre (NORC)- to explore how community agencies areshaping the future of aging in Ontario and across Canada. An Associate Professor ofMedicine at the University of Toronto and former Division Head of General InternalMedicine at UHN and Mount Sinai Hospitals, Dr. Abrams brings decades of clinical andsystem-level experience to a timely conversation about Naturally Occurring RetirementCommunities (NORCs) and the growing need to support older adults where theyalready live.Together, they unpack what sets NORCs apart from traditional seniors’ housing and whythey are becoming increasingly vital within Ontario’s aging-at-home strategy. Dr. Abramshighlights the pivotal role community agencies play in identifying emerging NORCs,building trust with residents, and partnering with property managers, municipalities,Ontario Health Teams, and primary care providers. The conversation is insightful andhopeful at how local leadership and cross-sector collaboration can strengthencommunities and transform the aging experience in Ontario.To learn more, visit:NORC Ambassador Program: Home | NORCNORC Innovation Centre: NORC Innovation Centre - Creating Possibilities for Aging inPlace
Scams Targeting Seniors: Warning Signs, Prevention, and Police Insight
43:46|CHATS CEO Christina Bisanz welcomes Constable Erin Brown, Senior Safety Officer and Detective Jeff (voice only) with the Financial Crimes Unit at York Regional Police, for an important and eye-opening conversation on protecting older adults and the broader community from fraud and abuse. The discussion explores common scams targeting older adults, including grandparent scams, bank scams, and other schemes designed to obtain personal information and money. Constable Brown also explains the work of the Senior Safety Unit, a specialized team made up of two senior safety officers and a social worker who support investigations involving elder abuse, domestic violence, neglect, and fraud. The episode highlights warning signs to watch for, including the misuse of power of attorney, and offers practical fraud-prevention tips. Listeners gain insight into how police assess complex situations holistically before laying charges, making this a valuable and informative episode for anyone looking to better understand and prevent elder abuse and frauds.
Aging Well Takes a Community: From Policy to People
47:23|CHATS CEO Christina Bisanz welcomes an exceptional group of leaders to the podcast: Amy Coupal, CEO of the Ontario Caregiver Organization; Dr. Samir Sinha, a leading geriatrician at Sinai Health System and University Health Network, Professor of Medicine at the University of Toronto, Director of Health Policy Research at Toronto Metropolitan University’s National Institute on Ageing, and Fellow of the Canadian Academy of Health Sciences; and Laura Tamblyn Watts, CEO of CanAge and a nationally recognized advocate for seniors’ rights. Together, they explore a powerful and timely theme, “Aging Well Takes a Community: From Policy to People.” This wide-ranging and insightful conversation looks at what aging well truly means, the role of social prescribing, the impact of ageism, caregiver burnout, and the small, practical steps that can create meaningful change. Aging affects us all, and this episode highlights how strong systems, caring communities, and a willingness to listen can make a lasting difference. This is an informative and thought-provoking discussion you will not want to miss.
Lori Holloway, CEO of Ontario Community Support Association.
37:12|CHATS CEO Christina Bisanz recently welcomed Ontario Community Support Association (OCSA) CEO Lori Holloway, whose organization serves as the provincial voice for home and community care in Ontario. Holloway emphasized the critical importance of advocacy at a time when the health-care system is under significant strain: one in five Ontarians is now over the age of 65, and 2.5 million people lack access to a primary care physician. “Advocacy is now about survival,” she noted. “We are bringing the voice to people who may not have a voice.” You won’t want to miss this enlightening episode. Learn more about OCSA at Home & Community Support Services | ON and more about what CHATS is advocating for at Invest In Home & Community Support Services”

Laura Tamblyn Watts
33:02|Laura Tamblyn Watts is the CEO of CanAge, Canada’s national seniors’ advocacy organization joins the CHATS Podcast.
Chief Fire Prevention Officer Ryan Schell
34:08|Chief Fire Prevention Officer Ryan Schell joins the CHATS podcast to discuss fire safety and prevention for seniors.