The Business Builders Show with Marty Wolff
"Chief AMAZEMENT Officer" Shep Hyken
My fellow www.c-suiteradio.com podcaster, Shep Hyken joins me on the Business Builders Show. I asked Shep "with Amazon taking over the world, how the heck do companies successfully compete against the big boys?" WOW!, did he give me an answer. We talked about how locally owned Ace Hardware stores compete against Home Depot, Loews, etc. We also talked about your employees as a competitive advantage. I believe Shep Hyken, www.hyken.com is the best in the world in teaching customer service and customer relationship building to help you create a unique space in your market. He can speak to your group, provide on line training and basically provide all you need to be SPECIAL and MEMORABLE to your customers. www.hyken.com As mentioned you can find Shep's Amazing Business Radio show on www.c-suiteradio.com. You can also find him on Linkedin, Facebook and Twitter. Start here to define and execute your customer service and customer retention strategy with this fun and informative interview. Thank you to our sponsor, Peter Himmelman at www.bigmuse.com. To bring out creativity and innovation in your next senior management or company wide meeting, contact Peter now at email@example.com You can reach me at 570 815 1626 with comments or questions. Thanks for listening.
"Kelly Hoey - Forging Powerful Relationships "
My mother-in-law had a little plaqueon her wall that said ""it's what you learn when you know it all that counts." That thought went throughmy head as I was having another brilliant, high energy discussion with Kelly Hoey about networkingand forging powerful relationships in a hyper-connected and Covid-19 world.Is IRL really dead? Are there new ways to use social media to stay in touch with your existing contacts and build new relationships? What advice does Kelly give us about the world of sales and marketing in our new world?Learn more about Kelly atj kelly hoey.co. Be sure to sign up for her newsletters.Find her on Twitter athttps://twitter.com/jkhoey. Be sure to pick up her book ASAP:Build Your Dream Network: Forging Powerful Relationships in a Hyper-Connected World.Need a fantastic virtual presenter, Kelly will deliver!Thank you for listening and sharing this edition of the Business Builders Show with Marty Wolff. Learn more about our work atbusinessbuildersmedia.com. Contact me via phone or text at 570 815 1626. You can also email me firstname.lastname@example.org
"The Trouble with Incentive Plans and Other Bribes"
I have learned over the years that conventional thinking is often WRONG. We tend to fall into the groove that if other businesses are doing something and if there are hundreds of consultants and authors talking about it, the ideas that are being discussed must be effective. Contrary thinkers and writers are often a minority and therefore may not reach the audience that needs to hear their message.Gary Heil, a Washington Speakers Bureau exclusive speaker and co-author ofChoose Love Not Fear,joins me in this edition of the Business Builders Show to speak with Alfie Kohn.Kohn's criticisms of competition and rewards have been widely discussed and debated. His books includeNo Contest: The Case Against Competition, Punished by Rewards: The Trouble with Gold Stars, Incentive Plans, A's, Praise, and Other Bribes, and School Beyond Measure & Other Unorthodox Essays About Education..I hope you will step away from conventional thinking for a few minutes and allow yourself to be a student. Someone who listens and possibly changes "the way we have always done things around here."Learn more about Alfie Kohnatalfie kohn.org. You can connect with Gary Heil on Linkedin:https://www.linkedin.com/in/gary-heil-b46b98/Thank you for listening to this edition of the Business Builders Show with Marty Wolff. Our show is a production of Business Builders Media LLC, where we give entrepreneurs and business leaders the tools they need to have their voices heard. Learn more atbusinessbuildersmedia.com
"Zero State Thinking"
This book and the new leadership approachdescribed in the book and in this Business Builders Show interview, is driven by some spectacular FAILURES in leadership that have produced the financial crisis, scandals, and other critical lapses that have damaged the economy.The Infinite Leader: Balancing the Demands of Modern Business Leadershipby Chris Lewis and Pippa Malmgren offers a fresh new look at what leadership must become in the future.Chris Lewis founded one of the world's largest marketing firms and advises a variety of CEOs, prime ministers, and senior politicians. Pippa Malmgren was special adviser to President George W Bush and advises CEOs, prime ministers, and the heads of major banks and the world's largest institutional investors.You want a fresh look at leadership? This is it.Thank you for listeningto this edition of the Business Builders Show with Marty Wolff. This is a production of Business Builders Media LLC.,businessbuildersmedia.com. This is where we give entrepreneurs and business leaders the tools they need to have their voices heard. Call or text me with your comments or questions at 570 815 1626.