Behind the Wheel: Uber UK

We're back! This episode, we’re diving straight back in to talk about cash trips on Uber. Listen to Driver Host, Tabraiz, and Driver Operations Lead, Jess Phillips, talk about taking cash trips on Uber – how it works, what to expect and what to do if someone over or under pays. Plus, in a new 'Industry news' section you'll hear from MP Sarah Coombes about the growing issue of 'ghost plates'.

This episode, Tabraiz is at the Uber offices in London to discuss trip pricing and the amount kept by Uber. Tabraiz asks Susannah, Head of Marketplace and Jess, Core Driver Lead if Uber will increases the prices. Stay tuned also for ‘True or False’, where Jess says it’s false that Trip Radar offers are matched to the driver that accepts the lowest price.

Tabraiz, and fellow driver Minaam chat to Head of Driver Operations, Neil McGonigle about Trip Radar, understanding how matching works and why some trips go onto Trip Radar and not others.

Listen to the latest episode of ‘Behind the Wheel’, where driver host Tabraiz is joined by Karolina from the Uber team to understand better Uber Pro and answer your most pressing questions. Then, Tabraiz asks ‘Does Uber pay special rates for Christmas and public holidays’, and gets answers.

It’s been three years since Uber signed a recognition agreement with GMB Union, so driver host Tabraiz, asks Ali Haydor, GMB National Chair, and representative of the Southampton and Southern Region, how GMB represents and supports drivers. Then, Tabraiz asks Emma, who works in Public Policy at Uber UK, what action Uber takes on rider accounts.

Tune in to the latest episode of our ‘Behind the Wheel', where driver host, Tabraiz, is joined by Uber UK’s Natalia to discuss tips on maximising your earnings by using the different features for airport trips.

Listen to the new episode of ‘Behind the Wheel’ where Driver Host, Tabraiz, is live at the Manchester ‘On Trip with Uber’ event, asking drivers what they thought of the events and whether they got their questions answered. Then, Tabraiz talks to General Manager, Andrew Brem, and Head of Driver Operations, Neil McGonigle, asking what they’ve heard from drivers so far at this years’ events across the country. 

You wanted more clarity on account holds and deactivations of Driver accounts. Listen to Bex, Head of Community Operations explain why a driver’s account may be put on hold or permanently deactivated, and what tools Uber uses to investigate safety complaints on the app.