Bar Chat


How to Improve Customer Experience in Your Bar with Ashtin Berry

Season 4

In our first Bar Chat Short of the season, Ashtin Berry shares her thoughts on improving customer experience in just four minutes.

Sommelier, mixologist, drinks consultant, activist, writer and equity campaigner, Ashtin founded Radical Xchange, a creative agency that focuses on intersectionality, and frequently features on the Drinks International Bar World 100 Most Influential Figures.

Tristan talks with Ashtin about:

• How to deliver premium customer service

• How customer experience is improved by knowledge of food and drink pairings

Listen today to improve your customer service!


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Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.

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