Share

cover art for How to Improve Service Level in Call Center

ASL BPO's Podcast

How to Improve Service Level in Call Center

Season 1, Ep. 21

More episodes

View all episodes

  • 30. What Licenses Are Needed to Start a Cleaning Business

    04:52
    Many people these days are looking to start a cleaning company since it is quite a dynamic industry. Whether you want to start a cleaning business of your own for residential or commercial properties, getting the necessary business licenses and insurance is crucial in operating a legitimate and trustworthy business. 
  • 29. Tips to Overcome the Disadvantages of Outsourcing

    03:56
    Outsourcing or BPO (Business Process Outsourcing) is one of the most rapidly rising industries all across the globe. No matter how big or small, any business is always looking for ways to keep up with the new trends while cutting down costs.
  • 28. Time etc Virtual Assistant VS ASL BPO Who Fits the Best

    04:49
    Virtual assistant services help you connect with global experts who are ready to serve your business’s needs remotely. Hiring a virtual assistant can be a turning point for your business if you plan correctly.
  • 27. Hire a healthcare virtual assistant to help manage your workload

    05:12
    Virtual assistants are changing the way healthcare organizations work. They provide many advantages that help achieve better results and boost productivity. Outsourcing tasks to a healthcare virtual assistant will not only simplify administrative tasks but also enhance patient care, improve staff efficiency and reduce employee costs.
  • 26. Difference Between Executive Assistant and Administrative Assistant

    05:08
    Executive assistants and administrative assistants both play supportive, yet important roles in running an organization. Managers and business owners often mistake these roles as interchangeable due to their similarities but there are a few important differences that need to be kept in mind when hiring for these roles.
  • 25. E-commerce Call Center Outsourcing

    05:26
    The market of the eCommerce sector is very competitive. The best weapon for winning this competition is to keep your customers satisfied. Happy customers help to grow your business and promote it like brand ambassadors.
  • 24. Virtual Assistant for Photographers

    04:18
    Unlocking The Benefits of Virtual AssistantsPhotographer's Edge: In this stage, we are going to talk about some advantages of a virtual assistant for photographers. SUCH AS,1. Post-Production SupportThe post-production phase is important for delivering polished and professional photographs. However, editing and retouching can be time-consuming but if you take the help of a virtual assistant, it can simplify the whole process.2 . Efficient Client CommunicationsEfficient client communications are crucial. A virtual assistant can handle client emails, set up appointments, and maintain a good relationship overall. This not only improves the client experience but also frees up your time for more creative pursuits.3. Scheduling and Calendar ManagementOrganizing schedules and handling appointments can be a tricky task. A virtual assistant can smoothly manage calendars, making sure appointments are scheduled without any conflicts.4 . Research and OrganizationWhether it involves finding ideal shooting locations, staying updated on trends, or organizing portfolios, a virtual assistant can manage diverse tasks, enabling photographers to dedicate more time to creative brainstorming and actual photoshoots.5. Social Media ManagementIn the era of digital, a strong online presence is very important for photographers. A virtual assistant not only saves time for photographers by taking charge of social media management but also boosts brand visibility. 6 . Finance ManagementHandling finances is critical. A virtual assistant with bookkeeping expertise can assist with invoicing, expense tracking, and financial reporting, keeping the business side of photography organized and transparent.7 . Marketing AssistantPromoting photography services requires a strategic approach. A virtual assistant can assist in creating and executing marketing strategies, including email campaigns, promotional events, and partnerships.8 . Travel LogisticsA virtual assistant can manage travel logistics which includes booking accommodations, arranging transportation, and handling other travel-related details, allowing photographers to concentrate on capturing exceptional moments.
  • 23. BPO Companies in Asia: Choosing the Best BPO Company

    07:57
    In today's episode, we're diving into the world of BPO companies in Asia, uncovering what it takes to choose the best partner for your business. From expertise and cost-effectiveness to scalability and cultural compatibility, we'll explore the key factors to consider when selecting the perfect BPO ally. Tune in now and unlock the secrets to success in outsourcing!
  • 22. How to hire a virtual assistant in 5 steps

    04:28
    Nowadays, it has become a baffling topic to figure out how to hire a virtual assistant. It is quite a headache for any organization to have their tasks streamlined without the help of a Virtual assistant.