Crown Affair’s hair products are in the bathrooms (and kits) of so many people who love and work in the beauty industry. How did that happen? Founder Dianna Cohen is here to explain. She shares lessons she learned working on some of the hottest “millennial” brands of the 2010s (Into The Gloss, Away, Outdoor Voices, Harry’s); why marketing isn’t the most important part of building a brand; the difference between hair *care* and hair styling; and why she thinks clips, scrunchies, and combs should be as elegant looking as your other accessories.