{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"","title":"Keeping the customer engaged – building resilient customer experiences","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/60ee3dd67b57990bc2e77e5e/60ee3de2fe8ef90012f58eac.jpg?height=200","description":"

In this episode we talk to leaders on the frontline of customer experience and how they are building resilience into the way they maintain seamless customer service. At a time when consumers are rethinking the way they do all their everyday tasks maintaining customer loyalty through extraordinary customer experience is more important than ever.

","author_name":"Reuters Plus"}