Amazon’s new grocery store has no cashiers, no baggers, no clerks. Is the end of the US worker near?
Amazon isn’t the only company experimenting with artificial intelligence doing every day jobs. Soon many white-collar jobs will also become automated. When it comes to smart machines, we can’t beat them and we can’t join them—so what does that mean for us?
In today's interview, I talk to Ed Hess one of the co-authors of Humility Is the New Smart: Rethinking Human Excellence in the Smart Machine Age. In the book, he along with his co-author Katherine Ludwig outline exactly what we need to do to excel in the smart age era, and Hess and Ludwig call it being “New Smart.” In this timely book, they offer detailed guidance for developing several New Smart attitude and the critical behaviors that will help adapt to the new realities of the workplace. Drawing on extensive multidisciplinary research, Hess and Ludwig emphasize that the key to success in this new era is not to be more like the robots, but to build on the best of what makes us human and to excel at doing what technology can’t do well.
Ed is a Professor of Business Administration at the Darden Graduate School of Business at the University of Virginia. You’ve seen and heard him in places like WSJ Radio, CNBC, NPR, and Investor’s Business Daily.
Ed and I discuss the following topics:
Resources Mentioned In The Episode